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Builders Warehouse Bedworth Park
c/o Ascot Road and Cassandra Road, Bedworth Park, Vereeniging, 1939, South Africa
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Ts
Review №1

An absolute gem, perfectly located and has just about ANYTHING you would want for your home, renovations and improvements too. Got this cute mirror for less than R150.

Ni
Review №2

The staff at the building department is so friendly and helpfulTshepo is a gentleman and really smartPleasure to shop there

An
Review №3

Service was good I did know what I was looking looks like I explain and helpedno complain

Sy
Review №4

Enjoy DIY shops and got whatvi neede

Th
Review №5

Great store to get your DIY supplies. Always fully stocked, clean/neat. My only problem is that you struggle to find people to help you in the store. Maybe theres a shortage of staff and those available cant attend to the needed departments?Anyway. If you know exactly what you need it 5/5 stars because you will definitely find it. For someone who doesnt know exactly what they need it 3/5 stars, due to the struggle to find human assistance in the store.

Mi
Review №6

Of all the staff one would expect to get exceptional service from the branch manager Frikkie I got the feeling I was a nuisance,the branch compares poorly to other especially with stock replenishment.I will limit my visits to this store from nou on.

Ya
Review №7

Great service. Very helpful

RE
Review №8

Wide variety of stock...indoor and outdoor....staff very helpful and friendly....needed a standup freezer...went online onto their webside and saw what I was looking for...showed 3 in stock and 1. 2..3... I was helped...

To
Review №9

Helpfull untill closing time

Ma
Review №10

I bought a sliding door here and I had to come back two times to the shop. 1st time they gave me sliding door without the frame, 2nd time after getting the frame then we realized the door was also the wrong size to what I initially bought so I didnt have a great experience 👎

Ni
Review №11

What follows is not a once-of or only my own unique experience.When arriving at this Builders you need to know exactly what you are looking for.If you need help you will have to carefully approach one of the loitering staff members. Be warned they will be startled, they are not used to interacting with customers.After some tedious moments, you will realize that your attendant knows very little of their products and do not know whom to call for help.The lesson is to go to a smaller hardware store where you can get guaranteed friendly knowledgeable help.

Al
Review №12

If I could give no star I would! Worst Builders in the country and yes I can compare it as I regularly visit builders all over the country. DIMAKATSO is the most useless assistant on the floor and her attitude stinks. If I spelled her name wrong, she works in the section where you find screws. When I went to get a manager, no manager was to be found. Employees like that shouldnt be employed. Ill rather go somewhere else.

er
Review №13

No service, no stock, staff do their utmost to avoiding assisting customers a real rubbish hardware. Could be so much better if owners and management got involved and shook this place a bit.

Ad
Review №14

Sorry there must have been a problem with my rating i have got no problem with builders and the service is superb and personal very friendly always willing to help

Ma
Review №15

Staff was really helpful in assisting me find what I was looking for.

Pa
Review №16

Got all we needed , service finding someone to help was not the best, plenty of staff but much happier talking to one another ,you ask for help which they look for the person for that department who takes for ever to find . But quick at tills and cheerful.

ju
Review №17

Still a good variety for a one stop hardware shop. Prices is little above avarage, but specials is usually more than worth the drive. Service good and paypoint service is always great.

Ta
Review №18

I always find what I need here and the staff is friendly and always helpful

qh
Review №19

I am extremely disappointed and disgusted with Builders Warehouse Bedworth Park. I bought 2 x 5000L Jojo tanks online on Friday, one tank was delivered Saturday. On Sunday night, the very same guys that delivered the tank came back to try and steal my tank!! What kind of service is this when your delivery guys return to steal our stuff!! This is unacceptable and disgusting. Its unbelievable that your employees are so unethical and have got no limits of trespassing into my property and steal my tanks.So I paid for delivery not knowing that Im paying thieves to come back and steal at night!! Ive never experienced such disgust in my life!!

eb
Review №20

For all your building requirements at affordable prices

Mo
Review №21

The customer service we had from the store was terrible. We wanted to buy some stuff for the bathroom and we were treated with such disregard. Non of the people we asked for help from wanted to help us

Do
Review №22

I had the most pleasant time while my items were being rung up, and before that had no issues getting the things I needed because of the innovative signs at every isle. Thank you!

It
Review №23

I went in the shop clueless on what is to be included in the quotation but left the shop with a very detailed informative quotation. Good service indeed.

Be
Review №24

My husband walks with crutches. Immediately when we entered the gentleman at the door offered him a wheelchair. He kept the crutches till we finished shopping. Such a wonderful experience. Sorry I didnt get the gentlemans name. Rest of the staff helpful and smiling. Super experience. Thank you

mo
Review №25

If you are looking for a vibe using your car sound to play music, buying cheap booze and good chisa nama....then it is the right place to be...

Th
Review №26

Friendly and approachable shop assistants. Always a pleasure to visit the store

Mb
Review №27

It my first time to be there looking some things of geyser, and to be there so amazing any things you look for can you get it there for building.

Li
Review №28

I found the store not too crowded. Some of the staff was very helpful, but at some of the Isles nobody to help at all. But overall not a bad experience..

Ia
Review №29

Service is not very good. The staff seem to feel that you do not require any help i was looking for floor tiles no staff in sight.

Ja
Review №30

My order placed did not arrive when they said it would and no one phoned me or informed me about any delays or problems. When I tried phoning I was kept waiting until the line eventually disconnected. When I tried to phone again I was constantly just cut off.Im very dissatisfied with the service received.

Pr
Review №31

The gentleman on the floor who was assisting us was very helpful. The lady cashier and her lady supervisor were not showing any interest at all, no customer service at all . I did not get the names , as they were not wearing name tags. No Zeal at all to most of the staff. I had to call for assistance. Need lots of improvement in customer service.

Sa
Review №32

Beautiful

El
Review №33

Gave 1 because zero is not available. Still waiting for service. Even tried intercom. One of the assistants tried her best to avoid me. The only helpful person was the security guard on the way out that offered me hand sanitizer.

Jo
Review №34

Had great experience while shopping, from great stock checkers to cashiers. Keep up the good work Builders👍

Yv
Review №35

Wanted to purchase build in braai stand, person/people assisting us ran around like headless chickens. Saying computer show stock available, but they cannot find it. Planting pot purchased had a visible chip and they refused to make price less. Than find out after 2 hours they do not deliver. Also only than that people are on strike and some apparently returning on Monday. Very disappointed, because this particular Builders was tops with all their products about 4 years ago.

Si
Review №36

No help and the manager dont want to listen if you had a complaint

Da
Review №37

Convenience of all hardware and garden supplies under one roof!

An
Review №38

Sales people avoid eye contact in case they get asked for assistance ! Worse than Game staff.

Bu
Review №39

Got everything I was looking for and at a very reasonable price.

Je
Review №40

They arent akways very helpful and are more expensive than other places

Lo
Review №41

Smaller branch but have all you need at your fingertips.

Co
Review №42

No staff anywhere to be found and eventually when you do find somebody they do not know anything

Ne
Review №43

Reliable place, and the prices are so good that youll end up spending more than you wanted to

Ru
Review №44

Really bad service dont even know why I drive all the way there just to receive bad service . Only 3 tills open but only one is helping. Products without bar codes , staff even tried to make us pay for something we did bot have since they did not feel like getting the correct barcode . 3rd time we got stuck with bad service . Seriously a time wasting experience .

El
Review №45

O noo.Not a very staff friendly place.

Ad
Review №46

Very poor service. had to ask for assistance before i was helped

Al
Review №47

Help inside the store is unavailable especially in the section of the taps toilets and basins

Mo
Review №48

Everything there ia quality .i wish to open an account n the staffis so patient

Di
Review №49

Bad service no one on sales floor to assist customers

Yo
Review №50

They have added a equipment hire service with Tali Hire. They have a great selection of products

Jo
Review №51

Huge store, lots of items, service terrible.

Vu
Review №52

Staff very friendly & helpful.

si
Review №53

The store is quite excellent and the team is very helpful and friendly...

BQ
Review №54

One of the Stuff terrible gave me a bad attitude and service while I was about to ask her on a specific item I was looking for!.

Ca
Review №55

It was,pretty quiet this morning when we were there. We got what we needed for our home project. They do have a wide range for all your DIY and Builders stuff. The lady at the till was very friendly too. As we new what we wanted, we didnt need help from other staff today. In the past though, we were always helped by friendly & courteous staff.

An
Review №56

They always have whatever I need at a good price.

Re
Review №57

I am thoroughly impressed by the service I received today at Builders Warehouse Bedworth Park. With special mention to Thabang Radebe, a very professional and knowledgeable individual. He specialises in the kitchen segment, but was in the vicinity when i approached the carpet section. Any of my questions were answered in good detail, and I took away some great suggestions. Thank you for your great service!!

Ir
Review №58

Love the place woow

Pi
Review №59

Lots of items, some of the staff needs some encouraging to offer/help the customer. Others go out of their way.

Ma
Review №60

Helpul and friendly staff, has everything you need and its not crowded, very clean store

Ro
Review №61

Service poor have to look for someone to help, although once found someone, very helpful

Ma
Review №62

Took longer on the lines cos there was only 2 till working

Tu
Review №63

Great service received.

Ad
Review №64

Excellent service. Clean, neat, organized. You can track the progress of your vehicle repair. This is the number 1 place to go for auto body repairs.

Ja
Review №65

Person assisting me was well spoken and had a lot of knowledge about my DIY project and materials that I would need. Did not buy anything I didnt use

Gl
Review №66

No that well ranged for gardening accessories (Frost nets etc)Had to call the supplier to find out the density - staff did not know what they were sellingGardening tools etc not that competitively priced either

Re
Review №67

Today the banking system at Builders Vanderbijlpark was not operational and left the customers in long queues. Normally this is a great shop to do business.

MU
Review №68

Fast and effective service

Va
Review №69

Great variety of stock. Very helpful staff

Ge
Review №70

The Lady at return good centre was very helpfull, however, the person at the plumbing dept was talking on his cell phone for 22 minutes while I was waiting to be served.......

Je
Review №71

This is the worst warehouse ever!!!Ive placed a order online, delivery was for today, none of the consultants could assist me. So Im very suspicious about the fraud that is going around. In store no one wants to assist you no one even bother asking do you need help.

Vi
Review №72

Bad bad bad. 10 or more staff standing at the till points doing nothing. Only 2 cashiers. One would expect more from such a huge store.

Le
Review №73

Garden irrigation staff unhelpful and unfriendly

Pe
Review №74

Service from staff oh wait didnt find the person that works in that department . Last time I go in there I dont mind driving further for better service

Ke
Review №75

Very well run and well organised with compassion for dogs.

le
Review №76

Best ever service at builders warehouse bedworth park

jo
Review №77

Best place for hardware goods

Pr
Review №78

Liked the shopping experience. The workers are very helpful and polite.

Be
Review №79

The biggest hardware store in Vanderbijlpark, you will find almost everything you need for your projects whether its a DIY or professional project. They also have appliances so thats a plus. And customer service is great, the staff is friendly and ready to help.

Nk
Review №80

Fine, everything I want is there.

wy
Review №81

No Aircon Verry Hot No one to assist you you walk up anf down for someone to assist you AND UNFRIENDLY!!!!SORRY YOU DONT SE ME AGAIN RATHER VISSIT MAKRO

Co
Review №82

Sometimes it is difficult to get hold pf staff to help you, but if you get, then they are friendly.Love big shop.

Gi
Review №83

Unhelpful staff and ridiculous prices

Pa
Review №84

We had 2 bad experiences with very useless cashiers

Pe
Review №85

I always enjoy builders warehouse especially the garden area

Ar
Review №86

Service was disappointing. Had to leave without getting any help from the electric department.

Sh
Review №87

Friendly staff. Great variety of goods. Competitive prices. I love it :)

An
Review №88

Service were bad, non existence. Waoted 3days for my delivery. Useless when phoning them. Really bad experience

Er
Review №89

Today I was very disappointed with builders warehouse. First, when I entered the shop the security told me in an unfriendly manner that Im not allowed in the store with a face shield as it is apparently not hygienic enough. I then when back to my car and fetched a mask. When I got back at the door I noticed that above said security guard was wearing his mask over his mouth leaving his nose exposed, I told him to fix his mask as he is not setting a good example. Then as I was walking through the store I noticed personnel everywhere, either not wearing their masks, or having their noses out. I am a asthma sufferer and I very much struggle to breath with a full mask, yet I complied with the rules but I dont feel like its fair if the staff doesnt even care.

Ro
Review №90

Really pricey and defective stock

th
Review №91

Stocked with variety. Not no price tags visible on some important stuff

Fe
Review №92

Kitchen cupboard staff need training on how to communicate more professionally.

Va
Review №93

TerribleWe were there on the 2nd, to date no one came back to us regarding the rug that we wanted.We were happy that some lady helped us today but since the 2nd no one came back to us.We wanted some flower pots but the prices on the shelf and that on the computer differ.....

Sa
Review №94

Very good and always on my mind.

Qu
Review №95

Pretty much anything you need for your upgrade and DIY projects. From fake grass to stoves.

Fa
Review №96

Good service, just incomplete pricing om shelves

cl
Review №97

Very bad nobody can help you and if they do help you they are arrogant

Za
Review №98

I like the place but it doesnt have a secured packing for visitors that are coming go their building

Th
Review №99

The Staff is very helpful

Ba
Review №100

If they could do something about evertyhing that is covered in dust it would be a 5 out of 5

Information
100 Photos
100 Comments
3.4 Rating
  • Address:c/o Ascot Road and Cassandra Road, Bedworth Park, Vereeniging, 1939, South Africa
  • Site:https://www.builders.co.za/
  • Phone:+27 860 284 533
Categories
  • Hardware store
  • Building materials store
  • Home improvement store
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–3PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Service options
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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