-10 STARS- Terrible manager!!!. Food of bad quality. Food portions are not to standard. No covid protocol register as at other Spur branches being adhered to. If there was a register there is no need for patrons to write their contact details on a till slip. Must give proof of ownership of your family card? Not adhering to the manager instruction (contacts on your till slip) you not welcome to go back? With pleasure. I feel sorry for the staff working there.
Coldest breakfast ever...even the empty sauce bottles on the table were cold...that was a very cold experience. This is not the first time but everytime I go there for the last couple of years...Learn from Big Bear Spur in Whiteriver....super hot breakfast with super hot service....and super full sauce bottles on the table. I feel for the people off Tzaneen to have to be satisfied with below average service.
Manger quickly sorted us out and we had very good food.Will go back again.
Very good my kids were happy and keep the good service
It was good. In general the food is good, had a starter that came in wrong but they fixed it up quick quick.We were there on a Saturday and sitting there for 1 hour there were 5 birthday songs. It is noisy, but on weekdays it is nice and quiet.
When we visited tables we were directed to were filthy. But overall its a good restraunt
It is lovely. A very good chilled place to have a date at. Nice place to celebrate your birthday. Customer service is awesome and attentive. Food is delish 😋
The waitress was friendly and the establishment is good. My son loves the play area.
The best service ever. Got my food delivered right to my door and it was still hot, even though my cool drinks werent there as soon as I called the driver he immediately made sure that my cool drinks were delivered.. The manager was very understanding when I told him Im vegetarian and also read me out the vegetarian menu. THANK YOU... definitely worth the money👌🏻
Always good food and love celebrating birthdays here
Had brilliant friendly service from the staff at the new Tzaneen Spur. I was also pleasantly surprised with the quality of the food! Last time I ate at spur I preferred the chips that was served over the ribs, but not this time. The meat almost fell off the bone and had a great taste, the chips and onion rings were also prepared well. Spur caters for all types of people ranging from groups of teenagers, families with young children to the elderly! Definitely one of the good restaurants around town. 👍
They dont have most of the things on their menu they even requested an ID just to use a family card not the best experience ever
Very helpful, good food and friendly employees
The tables could be arranged better, to make use of that beautiful outside area.
The boere wors ordered as topup was a disaster poor quality and was not cooked properly.
Still the best in delicious food, i always enjoy onion rings. Lovely stuff
Not impressed at all. Waitress made a mistake with my order and only saw her when paid my bill. Will not visit them again
My family and I had an amazing experience here. The waitress was amazingly nice. Loved the play area that has a watch guard for the kids at all times and the food was exceptional. It also has an outdoor area.
Best steak that I had in years. Congrats Spur!
Awesome place if you can find it. Entrance is off main road. Great place. Covid protocols in place and safe parking.
The service to me was poor as we were assisted by a lady who was having more dan five tables to attend to we were a family of ten for a birthday celebration der n we hve to wait for her to attend to other tables when needed service from our table.
On the Main road towards home, the service is pleasant.Always have to stop there coming from Gauteng.
I see myself driving more to this particular Spur because of the view it has. Great service also.
Great and fast service. Waiters are friendly
The restaurant service is one of the best, offering childrens entertainment services as well.
Nice service. I like..
Good place for eating out
No matter where you go, Spur stays the best!
Great service 👏👍👌
Its too busy and not enough waiters causes delays other than that not bad
Their food is different from before, the taste has changed
The boring thing was waiting outside to go inside to eat. Can anyone help me with their telephone number so I can call to collect
Nice place to dine out.
Spur is a nice place to be the waiters are friendly and the food is amazing
The lady that was serving us forgot our order then we had to reorder and that took an hour for us to get our meals and the kids were impatient.
Staff are friendly and food is great.
Great and safe area for kids to play .Service is amaizing .Thank you Spur
Excellent service and delicious food.
The setup of the place and friendliness
Great serviceThank you.
Clean. Pleaure to visit
Still love it
A great place to go and enjoy a nice meal with family and friends. My daughter enjoyed their play areas. Although it was too busy during our visit I could see the effort put by all the waiters and waitresses into serving and attending to everyone timeously. My daughter & I really enjoyed that they just randomly sang and danced with the kids around the restaurant at some point. Definitely going back.
They put preference to white people we had to wait outside while white are given tables and they found us waiting and when I went to complain the employee told me to go inside and look for the table and take the menuWe waited without a waiter while we are watching them passing around to serve white people
Nice and exciting
Wings very dried, taste rotten, look refrigerated for a VERY long time. Sauce tasted like old blue cheese with melted mayonnaise. Called the manager to tell him about our experience with the food all he did was to defend himself.
Was offered freshly squeezed Heineken and gladly accepted
Great place ever
Covid-19 compliant, with hand sanitizers for every table. Happy with the service with my wife, floor manager visible to ensure covid 19 rules implementation and compliance
Arrived at 17:47 only had my food @ 18:50 after waiting for an hour really terrible the waitress kept on telling me well done takes time 🤔 no one cares about customers . Not happy at all please improve your service.
Excellent staff, great food, dancing, music and awesome food. I hear a great time. Wether its just me and my hubby or with the kids, its always good to be there. Its advisable to book a table before going since its a hit in town and always packed. Thumbs up
Great vibe
Great Spur. Super accommodating to our 3yrs old. Standard the same as other Spurs but I LOVE LOVE LOVE their sweet Potatoes chips. Great addition not available in other Spurs
It was really great, the service was outstanding and the staff super friendly. Everyone had smiles on their faces. I specifically love how they care for the kids and the birthday song😍. Definitely going back
The service was great and the staff friendly. I ordered chicken, ribs with chips and onion rings; everything was good but the ribs tasted a bit off like they had been burnt. Perhaps on the next visit Ill decide to add the last star or take more away depending how well they taste next time
If I could give 0 stars I would.
5 star excellent
Last when I was there the service was not bad at all. It was amazing!!! Please recommend this restaurant. You wont regret!!! 🔥🔥🔥
Love their food
Very good service
I love the way they prepare their ribs.Away from town. Quite and fresh air this hot summer. Its proximity to R71.
Excellent service..Sfiso the trainee was just an amazing waiter. Youd swear that hes been there forever.My husband liked him too.
Service and quality of food has definitely improved .Well done to all who are committed to make things happen!
Nice location and atmosphere. Good service. Food nice.
Friendly service.
Great service. Great Buffalo wings
Good service
Food is great and service is friendly and patient. Food is delivered to you pretty fast.
Simply the best Spur Ive ever been to Fantastic Service,Quality,Cleanliness 100% Thank-You for going the Extra Mile🌈❤
Good food
The service was really good and I felt welcomed
Good experience
Service is good because they have customer satisfaction.
Their food was delicious
The manager does a good job, hes kind to people and works hard to keep customers happy, but no!! the food is terrible, they cant make onion rings or calamari strips, they dont baste their meat, their chomps are terrible and the food comes cold, then they tell you they are out of stock on source, already went there twice, same experience, not going back there again!!
Very good service
Cool environment. I love it. I love the trees and the flowers around it. The food is very nice.
Great service
Perfect place
Loved it
Waited too long to get assisted compared to the white customers and the food us not prepared well. The place could do with a bit of cleaning.
I like how they are family orientated and theres sufficient order as per keeping customers happy
Easy access from main road. Great, friendly service.
I was over the moon
Clean,food on time and staff welcoming
Outstanding waiters, great service! Food is olso great but didnt enjoy the patties on the burgers. That my only problem otherwise 5 star!
Good food and a great view. Thank you for the good service.
Food is always great! Wouldve liked a gas heater outside as it was pretty cold, but other than that, awesome place