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Telkom Direct Thavhani Mall
R524, Shop L9A, Thavhani Mall, Thohoyandou, 0950, South Africa
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Comments
Mu
Review №1

I received the best customer service from Khethani. She was able to answer all the questions I have. I left the shop happy because of the service I was offered.

Dy
Review №2

I’ve been waiting in the queue for 45 mins and the one lady is on her phone saying she can’t wait to knock off. Right now.

hu
Review №3

Good service but slow

Ma
Review №4

Very helpful staff.

In
Review №5

They are quite slow when it comes to rendering their services,I went there twice in December, but I couldnt get any assistance. The first time the ticket system was not working and the wait was long, and the second time the fingerprints scanner was not working and the lady whom I was being assisted by she wasnt sure when they will fix it.The third time I was there it was January, the queue was moving slowly but I did manage to get assistance

Kh
Review №6

Good service rendered

Ma
Review №7

Phathu from Telkom Thavhani Mall gave me such an outstanding service on my business line.

Gu
Review №8

They have some good deals and they are friendly. Sometimes they take longer to help customers.I went there to get my wifi router and the service was awesome. It took a bit longer than expected to finish the whole process of taking it on contract. It took about 45 minutes for the whole process to be approved until I get out of the store. Telkom has great deals and it had the best deal of all others when it comes to data and wifi routers.If they can shorten their paperwork, the process will take less time. But otherwise I was very happy with their service.At the end, they ask you to rate their service and they also follow up on whether youre still satisfied with their product.They also have very good product support service. But they do not offer good help after office hours. If you need their help after hours, you wont get help if your problem is not found on their website or FAQ section.Overall, they have a great service.

Mu
Review №9

Their service was good dont know its because I know the person that helped me. The store itself was good no complains

Ku
Review №10

Did a Sim swap on Monday 23 December 2019 and still to date 28 December 2019 my Sim card is not working. They say the person who did the Sim swap didnt complete the order and sent emails to her when I call telkom support. No response from her since. I think the name is Phatuthedzo as I was told by the rep at Telkom support. Please get your act together.

Ga
Review №11

Bad customer service, workers there only speak venda, they will not even try to speak english at all.Makes one to feel like they are aliens.I went in to enquire about a deal i wanted, i was just told that i need 4g coverage if i was someone clueless i wouldnt have understood anything.So before going to this place work on your venda, or else you will feel stupid

Nt
Review №12

Poor service.

mu
Review №13

Hi well im asking a question rather.. do you have th eiphone x on contract going for 880 pm *24?

AU
Review №14

I love their hospitality

Od
Review №15

Great attitudes and customer service

RA
Review №16

I was there for cellphone window shoping

Ma
Review №17

Good service.

M
Review №18

They are very trained

Vo
Review №19

Great customer service

Ts
Review №20

Best customer service

Nt
Review №21

Their service is good

yo
Review №22

Very bad signal

cu
Review №23

Nice mall

Zw
Review №24

Eady to find

Ve
Review №25

Sim cards are free😛😛😛

Re
Review №26

Poor service

Co
Review №27

Cool.

sh
Review №28

Rubbish service

Mo
Review №29

Very poor service

Information
9 Photos
29 Comments
3.5 Rating
  • Address:R524, Shop L9A, Thavhani Mall, Thohoyandou, 0950, South Africa
  • Site:http://www.telkom.co.za/
  • Phone:+27 15 962 0653
Categories
  • Cell phone accessory store
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Mobile network operator
  • Phone repair service
  • Screen repair service
  • Telecommunications service provider
  • Telephone company
  • Wi-Fi spot
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–7PM
Service options
  • In-store shopping:No
Accessibility
  • Wheelchair-accessible entrance:Yes
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