My vehicle was booked in at 7:30 - 8:00 in the morning. They said the minor service would take an hour and a half plus the wash. They graciously gave us a courtesy car and we ran a few errands. We live 50 km from Swellendam.When we returned at 11:15, the vehicle had been washed but they had not started on the service. We were then told another hour.We returned just after one to find the whole dealership was closed for lunch!At two oclock I explained to the service manager that we were less than impressed by the treatment we had received. An hour and a half service had taken over six hours.He was defensive, crapped all over us and stomped off. He then wheelspun the loan car out of the lot and left us to pick up the pieces with the service writer.Luckily Toyota is a popular brand and we will easily find another dealer
Always a pleasure visiting and working with the people of Hoeks Toyota.
Best Toyota garage in SA. Friendly staff. Also, the only garage in the area willing to assist me on very short notice. Thank you!
Friendly and efficient service
Needed to get my Toyota serviced and chose Hoeks because theyre in Swellendam. What a great experience. Car is humming happily and the team were careful to explain what was needed. Returned to me 4 hours later, shining and clean once again like a new car. Highly recommended.
Exceptionally good service and experienced managers.
Wow awesome experience
Friendly and reliable service! Living up to the Toyota standard
Jp and Ruaan very helpfull great team
Always the best service with friendly staff
Service is good. The people are very friendly.
I service my car here and never had any problems
Great, fast and friendly service. Im a happy customer.
Compitant employees as well as friendly.
Best service out!
Very good service
It was excellent!
Excellent
Very friendly heart people and excellent service as always..thank you Hoeks
Very good service and help v skilled
Very satisfied with good service.Arno Steenkamp
Very good service!