Excellent service. Fritz Lochner assisted me. I ordered a foam mattrass and he even offered to have it delivered without me asking. Impressedπ·
Helpful and always a great price
I ordered the gel infused memory foam mattress topper and it is amazing! It is surprisingly effective to soften a hard mattress despite not being very thick.The service I received from Walter was phenomenal - there was a hiccup with delivery but Walter went above and beyond to get it resolved for me - truly a rare value in businesses these days. He remained professional throughout our communication, even when I was not happy, and I will definitely be purchasing from Foamrite again.Excellent product and excellent service!
Gel infused Memory foam mattress topper! Ordered, waited a few days for delivery, received in excellent condition, sleeps like a Bossππ»ππ». Softens a hard bed or makes a worn out bed sleep like new. Cheaper than a new mattress. Great Service ππ» Thanks FoamRite
Very helpful and found what we were looking for. Cut our foam to size
Friendly, fast, affordable service!
Dont support Foamrite in the Strand. Bought foam that is suppose to have a 10 year warranty and turns out they sold me old foam that started tearing before we were even able to use it. They wont refund. Owner is called Walter and had a horrible I dont care attitude when we showed them their bad quality product and wanted a refund. Almost R400 for two pieces of foam for two chairs BOTH started tearing. Bad quality, bad service.
Excellent service and good prices
Terrible service. We were the only people in store and were ignored for a whole minute. When we were finally helped, the employee made us feel like he was doing us the biggest favour by helping us. Very dismissive and unenthusiastic.We asked if we could try fit the foam into our couch cushions in the shops to see it it fit and they outright said no. (surprise, when we got home they did not fit well)I will 100% not use their service ever again, I dont need to pay to have someone basically roll their eyes at me.Follow up Edit: It was on 02/02/2021 in the morning, however I do not remember the names of the two staff members.
Walter has been great from order placement to delivery. Great stuff mate π π π. Prices very reasonable and good quality products π
Very helpful staff. Great prices
Very satisfied, thank you.
Very friendly and helpful staff, especially Fritz. Excellent service.
Very good affordable foam and mattresses
Most helpful and professional.
I had the privilege of dealing with Walter Laurie who gave me exceptional customer service. I would highly recommend Foamrite as a professional company to do business with.
Many thanks for the informative, prompt and efficient service you and your courier service provided. My daughter reports that the Memory Foam Mattress with the Cooling Gel works like a bomb and provides fantastic support where it matters. Your basic bare foam option was within our budget - more than half the price of any similar locally sourced product I could find.
Excellent service from Walter , repsond to emails quickly, ran out of stock what we wanted and made a plan to have our order picked up at the factory and delivered all on the same day !! Highly recommended thank you Walter
The best in the West. Friendly and efficient. Value for money
I asked a question and received a comprehensive, informative response that was orders of magnitude more useful and professional than any other responses i received suppliers of foam products I contacted. Highly recommended - they are on a different level to others in their industry.
Very friendly and helpful
Best beds! Factory shop of Strand foam-Ull always get the BEST PRICES here. They cut your foam however you want. Sometimes too busy but they do the best with the manpower they have.
Good service and high level of professionalism.
Walter, the manager is really helpful.
I experienced friendly and fast assistance from Wilfred today! Thanks!
Say we can come they will wait for us to cut 10 by 1Step in there and dislike and nausea and feen help. System down. Weak weak weak.Lost R3000 quote with poor service