The most unprofessional branch I have ever dealt with. I booked a courier service to collect my passport from Pretoria on Monday 27 September after paying for it was given no tracking number, was told the Manager would get back to me. She herself started helping me when I first got there but then she got involved learning more about their new copier with the Canon Technician who was there, she should have looked after her Clients first. When I followed up in the week with the Embassy they told me the passport had not been collected, so I called and spoke to the Owner who followed up with the Manager that they had not yet booked the courier as passports only get collected at certain times which is totally wrong. Eventually the Owner assured me it would be in Scottburgh by Thursday or Friday the latest.It’s now Saturday 2 October, no passport and no body has even called from the branch to give me an update.Good Luck to anyone using their service because I certainly won’t be back.

I PAY FOR OVERNIGHT SERVICE ON WEDNESDAY FROM DURBAN TO EAST LONDEN.I AM PROMISED THAT THE PARCEL WILL ARRIVE ON fRIDAY.THE PARCEL DOES NOT ARRIVE IN EAST LONDEN.SCOTTBURGH POSTNET ASSURES ME IT IS IN TRANSIT AND WILL STILL ARRIVE IN EAST LONDEN FOR COLLECTION.EAST LONDEN HOWEVER CONFIRMS THAT THE PARCEL WAS ONLY DISPATCHED ON FRIDAY MORNING.PATHETIC!

Great and friendly service. Staff very helpful.

Perfect Sent a small parcel to Edenvale Arrived two working days Cost R 99 Well worth it!

Always helpful..... 10 out if 10

Friendly, efficient service. No fax. Photocopies, PO Box rentals. Postal services, photo copier.

NB: This review is based solely on their courier service facility.If you need prompt, reliable, courier services then, based on my experience, I definitely do not recommend using Postnet ScottburghIf I could have given them zero stars I would have - one star is too high a rating, based on my first (and last!) deplorable experience...To summarise:1. Envelope handed in before 13h00 on a Monday was not sent out by Courier that day (despite my paying R185 and the slip being ticked as overnight delivery)2. Envelope was only collected by the Courier approximately 30 hours later and this only after I made numerous calls to PostNet Scottburgh, PostNet head office and the Courier company.3. Postnet Scottburgh rarely answer their phone - I had to phone numerous times on each occasion before their phone was answered.4. I spoke to the Manager on 3 occasions, twice she promised to phone me back with news on the location of my envelope and she never bothered to phone me back either time.5. Everyone makes mistakes but please own up to your mistake. I would have been perfectly OK had the Manager apologised and owned up to PostNet Scottburgh shortcoming in this instance but no apology was forthcoming nor was an explanation given as to why my envelope did not start its courier journey on the Monday. The fact that my envelope went with a completely different courier company and I was given an entirely different tracking number on Tuesday evening definitely seems to point to failure on PostNet Scottburgh part to dispatch timeously.There are a couple more disturbing occurrences regarding my PostNet Scottburgh bad experience but this review is lengthy enough so I shall close off now.

Good service, Packages on back order due to Covid-19 but staff very helpful.

Pathetic service. Owner is rude. Credit card machine never working. Have addressed this with their headoffice.

Efficient service. Friendly staff

Super helpful staff. Friendly efficient service.

Why are you closed on a Saturday

Love

Got what you need plus a few extras

Very nice people, professional and prompt! they answer the telephone with a very positive attitude :) I like this PostNet!!

How can they scan a 70 page document and email it for R127.00. Bad value for money.

Was a breeze this morning

Excellent service

Great service

Friendly