Not impressed. The fish room is small and not very clean.
Great service.Best prices.Wide range of quality products
Decent products and a wide range of pet products. Very helpful and friendly staff!
Friendly shop. People who care about your fury children.Worth visiting the shop.
I emailed an enquiry through yesterday morning and the service from Eroll has been absolutely excellent 👌🏼 He was very helpful and friendly and ready to assist. With the Lockdown its been quiet difficult in Durban to find a pet store in my surrounding area to find a store that has the specific food that my little chinchilla eats. Ive been trying for weeks and now I have just barely enough food to last the week. I explained this to Eroll and he assured me he could dispatch my order yesterday which was absolutely amazing. I placed my order with him yesterday and it just arrived now. He provided me with all the relevant tracking information. It thats not speedy service I dont know what is. I am truly so impressed and grateful. There are still some placed who have not even responded to my enquiries till now. Thank you Eroll for the amazing service! It really is appreciated in these very uncertain times 😊
One stop shop all you need
Very helpfulLarge range of products
Great service, always friendly 👏
Fully stocked pet shop. Everything you need for your aquarium and much more! Friendly helpers.
Absolutely stunning service each and every time. Friendly staff ready to assist in any way
Nice variety for your pets needs
The people here are good mannered and helpful
Friendly service ☺️
Excellent Service. Always friendly.
Huge variety. Owner gives direct attention to customers
I love this pet shop. 5 star service
Its close to home. Very friendly and helpful service.
Any pet needs all under one roof
Love this pet shop. Great customer service. Absolutely wonderful. The employees are always ready to assist with all your needs. You wont regret visiting them.
When i recently visited the store, i was shocked to see that the animals wasnt being cared for properly. None of the rodents cages were clean and it smelled so bad that i just wanted to get out so i dont even know how those poor animals can breathe. The rabbit cage was not suitable for the rabbits at all. It had steel bars at the bottom (It is not good for rabbits because their feet does not have cushions, so their feet will get hurt and it will be hard for them to stay warm) When i told the employee, he told me that it was fine. That made me really upset because all the rabbits were sleeping together in their food bowl (They were getting cold) and after they spend all that time in the food, they still had to eat it, which is not healthy at all. Rabbits should have shavings so that they wont get cold as easily and so that their feet wont get hurt. About 2 of the rabbits looked ill. There were cages that had nothing in and was very filthy. Another thing that caught my attention is a fat-tailed gecko that was being kept in a extremely small glass tank, just big enough for him to eat and drink. Take better care of the animals by cleaning their cages more often and do research on how to care for those animals.
Nice pet food- and accessories store. Also exotic birds available now and then.
Promises to order what you need but then it is never delivered. Going for 2 months now
Great local pet shop with great assistance
Very rude people
👍
All that I need in one shop!!
Errol very knowledgeable about animals, birds, fish and is obviously great l9ver of animals
I highly reccomed this store , i have been buying here since december 2018 and the owner is very helpful even the staff , if they dont have the product in the store they will go out of their way to get the item u need , also they are not expensive i reccomend
Wonderful petshop. Only thing is they didnt have what I needed
Great petshop. Nice inside, great variety at competitive prices.
A well stocked petshop - one of the best in the Vaal triangle...
Very helpful
We were looking for big packs of wild bird feed. They only had small packs.
Professional and friendly staff with affordable prices. Theres a combination of exotic and domesticated animals.
Driving past...not sure what they like
Nice store, awesome variety of pets and pet stuff
Nice selection and fair prices.
Well stocked, prices are not too bad.
This place look good after animals verry good ppl smile and help realy good
Excellent service
Really shocked at what I saw today. A customer wanted to pay for something small with a bank card and the person behind the till said no it must be more than R50. The customer was clearly annoyed but didnt say anything and just turned around and was busy walking out when the guy behind the till called behind the customer in a very mocking manner totsiens totsiens The customer stopped, turned around and a verbal spat broke out. The guy from the shop even stormed out from behind the till towards the customer and I thought a physical confrontation is going to happen. The customer at that point used foul language and I could see that he was really angry. To be honest I would have been angry too. The guy behind the till was very unprofessional and he should not have mocked the guy that was already busy walking out of the shop. The two men was still carrying on when I walked out. Shocking behavior from the Kirbys Pets world employee. I will never buy something there again.
Good
Cheap very good
Love to shop at Kirbys
Lovely pets shop.
Expensive and some animals kept in poor conditions.
Very helpful fellows
Supplies most of your pet requirements.
Very friendly and helpful
Good service
Helpful and friendly
Everything you need
Very helpful
To expenseve
Cheapest in the Vaal area
Excellent service
Nice
Large variety
Pretty expensive
Very nice👌👍
I find them quick and treat me with respect.