Excellent hospital experience. Great staff. Pays attention to small things diligently. Well done!

An excellent, well maintained facility and the staff were very helpful.

I had an unpleasant experience visiting a family member in this hospital. It was a while ago but so uncomfortable and hostile that I made a decision that I will avoid this place as far as possible. Their are staff there that could learn a lot from other hospitals that know how to show respect and how to treat visitors and patients. I do not recommend.

Doctors and nurses are amazing. Great bedside manner. Facilities are brilliant, clean, and inl8ne with all COVID protocols.

Very happy with professional and friendly staff, specially in pediatric ward

The best medical staff imaginable. Thank you to the Medical ward staff, Ivan, Zoe, Miembre, Jeanette, Florence and so many more to name. They made my stay the most comfortable and enjoyable. They are great nurses and sisters, and knowledgeable.

Thembi Mncube what an EXCEPTIONAL nurse who cared for me during & after giving birth..The maternity ward is so clean, calm and the staff is kind in general.

I saw dr Dube in 2019, I am still waiting for him to call me back with the results of my tests. We had a co-payment which we only found out about a year later. We made the payment but we are still receiving bills from his practice. So not only is the dr useless but the whole team seems to be as well. Dont bother with this guy.

Food was great. Nurses are brilliant

Been booked in here a few times and got the best treatment- however I never rate any medical institute a 5 cos fees are always high

This is a small hospital that does have certain specialities that it focuses on (general surgery, orthopaedics and urology and renal) however they can treat a wide variety of conditions thanks to specialist physicians.The emergency center is well staffed by compassionate nurses and doctors. It is able to treat patients in a critical condition (I have been one). Unfortunately those that are complaining about the EC do not understand the triage system.The ICU and high care units are both well staffed with 1:1 and 1:2 nursing respectively. They are able to handle neurological patients, post-op patients, those with infectious diseases and those requiring a high level of ventilation. The doctors that run these units have received highly specialised training.The wards are staffed by dedicated and empathetic nurses which are hard to find these days. They have a good knowledge of medicine yet at the same time are able to look after their patients on an emotional level as well. It is the first hospital I’ve been to where doctors don’t treat nurses like dirt (and I have been to a LOT of hospitals!) nurses and doctors work well as a team, ensuring patients receive the absolute best care possible.

Would recommend this place with a sick kid. Not a bad experience

Great staff. Pharmacy services are exceptional. Honestly the best medical professionals out there. Fantastic in what they do.

Night time parking attendant and policy are completely inefficient and incompetent with regard to customer service. No one at the hut to let us out / open the gate, had to wait for someone to come and open up, switch lights on etc. Failed state stuff. If they cant get the parking right, I wonder what the rest of the hospital is like? Personally, I would give this place a miss, plenty other hospitals to choose from and go to.

Dear fellow South AfricanI am not sure what world do we live in where patients are treated like this.I agree, doctors and nurses are doing their best to help people during this difficult time we all face. But what I experienced was not acceptable!After all the below, we had emailed the hospital and they never got back to us!My father was admitted at the Morningside Mediclinic in Johannesburg on the 22nd of June to 2nd August. We havenumber of issues.1) He had taken to the hospital in emergency and was unattended for 2 days! He was only attended after 2 days and taken to the ICU only only when we called the hospital and out forward our grievance on this only to find out that he had pneumonia and was on ventilation. If he had been taken earlier we wouldnt have had such an issue!2) while he was in the ICU the nurses mistreated him. He wanted to urinate and the bottle had urine in it, the urine fell on him by mistake and the nurse says good you deserve it!This is unacceptable!!!3) After that he was shifted to the General ward. The food served was placed far from him, his hand hurts and couldnt reach out. He did not eat for a few days and no one attended him.4) on the day that he was discharged from the hospital, the nurses tell him your family doesnt need you and so they havent come to pick you again unacceptable!!!5) The nurses did not carry him properly and he fell on the floor. They refuse to pick him up! Instead they say you are just doing dramas, we know you can walk and you need to stand up once again unacceptable!!!All these points need to be considered and an explanation is needed for this unprofessional and unethical behaviour on the hospitals side. The services provided were not free and we have paid good money and still treated like this? We demand an explanation!

Thank you to everyone in emergency this morning......Shadrack, Thobi,Nurse Phule, Dr Morris, X-ray Dept. You were all superb.

Always a great experience at this hospital.

Nurses were great, but Dr Zenda should be avoided, her attitude is terrible, she lies to patients, has no bedside manner, and overall should be avoided. Made my experience at Morningside Mediclinic so bad that I will not go back to that hospital.

Terrible experience.Worst Neurosurgeon, scary in fact...Do your research before trusting Doctors at this place. Wont ever go back.

For a private hospital, it’s actually very disappointing. The waiting times are extremely long at reception and then waiting to see the ONLY doctor on call is an even longer wait. So disappointing that this the level of service you receive and the service is not free.

Very good

Reception at the casualties is nothing but excellent, im impressed with the treatment all together, the stuff is friendly and gives timely updates

Well organised.Safety pre-cautions all in place and adhered too.

I was hospitalized on X-mass day and stayed there for 4 days. I must say everything was very well organized and the staff took good care of me.

Your staff Member in Morningside tent is so unkind (selectively so I guess) and uninterested in helping people. Yes masks discourages conversation. But to greet and explain what she’s about to do to the client lis basic courtesy. She’s rude. Took 10 minutes of my time doing her admin, no ‘excuse me’ I was so insignificant and my time not important for her to explain herself. This is after she had taken looooong time serving people before me because she was chatting. Infact those 2 ( couple) jumped the queue and I was left to figure out why were they served before me yet they found me sitting there. She did not bother. Behind me there were 4 more people who asked for forms to fill in the meanwhile. Nope, she didn’t give them. Not even bothered to explain why. Please help her with some training at being customer centric. The swab is a bit uncomfortable. But she also doesn’t care in how she does it. She pokes me with that bud and kinda giggled when I showed discomfort. She asked me if it’s my first time, and I said yes. And that was it. If I ever need to do it again I wouldn’t consider going to your site. I went there today 9/6/2020. Just before 1 o’clock. Thanks

My father is currently at Morningside Mediclinic after suffering a stroke. Since being there, he has picked up an infection, and has been stabbed by a catheter bleeding uncontrollably throughout the night. Mediclinic is unable to provide him with a Urologist as they tell me that all Urologists are on leave. My father is in a critical state, and thats the best answer they can give me. Its unacceptable!

This is the worst mediclinic in the City gauteng, came to emergency and they took and hour to give treatments only 1 doctor available in emergency. Do we call this as emergency

On behalf of Tim Goodman. I was admitted to your hospital in the 13 July 2020 for a double bypass. The lady at receiption was an absolute honey, she SAA friendly, efficient and caring. I was admitted to the orthopedic ward to start off with and the staff there were also friendly, caring and efficient. I was moved to the Acutecare unit on the Tuesday after the operation. The love, care, compassion and treatment I received there was it of this world. Especially by Ben, sister Dolly, sister Beatrice, and the others sadly whos names I cannot remember. The stay of my time there was made difficult due to not being able to see ones loved ones, but they were also put at ease when phoning by these wonderful staff. I was moved back to otopedics on the Sunday and once again the care etc by the staff there I could not fault. These staff are working under inhumane extreme conditions during covid 19 and yet they still have a smile on their faces, treated me with great care and for that I thank you from the bottom of my heart. (literally 😁). From the specialists Dr Rampini, Dr Dello, the nursing staff, the physiotherapist Miss Govender to even the cleaning and security staff I thank you morningside medic clinic for making what could of been a unpleasant experience a positive experience. Kind regards Tim Goodman.

My son spent a few days in ICU. He is currently in Paediatrics.The doctors, nurses, cleaners, caterers... in fact, ALL the staff are amazing. I am very happy with the care he is receiving.Thank Morningside Clinic. You guys are awesome 😘

The only positive i have for this hospital is that its clean. Other than that the service delivery from the staff is poor and pathetic.I spent two days there visiting someone close to me. They were constantly in pain and despite telling the nursing staff nothing was done at all.Besides continously doing several tests with no obvious outcomes being relayed. This hospital and its doctors have to do way much better. Their services are totally pathetic.

I would give 0 stars if I could. Horrible service

This was my second home since I was diagnosed with Pulmonary Embolism during pregnancy from August to Oct 2019. I was in and out of hospital every month with a stay of over a week in every admission. I saw how serious my condition was when I was admitted to ACU this was my worst nightmare however Sister Precient assured me it was the best place I needed to be since I will be monitored very closely and every now and then. To the rest of the staff there my heartfelt gratitude for all your work. God bless

Emergency Receptionist Ms Oliphant, Excellent service. My wife was attended to promptly by Dr and the nurses. Excellent service for now....

R30 to park. Absolutely ridiculous!!We pay enough to be there.

Our experience as different, we where at the Sandton emergency rooms over the weekend at 3am. The doctor that helped us was nice however the female doctor that took over from the other doctors shift was absolutely rude. We were there up until 8am, when I asked to see the doctor to enquire what was wrong with my partner she stormed into the partitioned room telling me that she does not have a crystal ball, they made my partner do a blood test to which they could tell us nothing from it which was close to R2000 and once again she repeated herself stating she does not have a crystal ball without anyone probing her. Its unbelievable that someone who is equally as educated as I am would undermine another forgetting their vows they made upon completion of their studies. What was more sad that this female doctor did not have any people skills nor did she take into consideration that we were there since 3am up until 8am. She was also rude to the nurse in front of us (the paying client) which was highly unprofessional. I would never want her to help us nor another again. In terms of service delivery this is not the scope of why private hospitals were established.

I would like to say Thank for to Debbie for resolving my query. You are amazing and a super star, more like a 5 star rating.

We took my Mom for an assessment at casualty as she was not doing well. This was recommended by hospice.We found Sister Joanne to be dismissive and rude. Just because she was a stage 4 cancer patient on morphine doesn’t mean she doesn’t deserve to be seen to.Not what a family need in such difficult times.

It definitely didnt feel like I was in hospital. Doctors, nurses and staff are super friendly and very helpful. The place is clean and the food is quite tasty too. I would definitely recommend it to anyone I know!!! Keep it up!!!

I was brought to the ER rooms with severe tummy and chest pains and have to say that the ER staff were very helpfull and understanding. I was rushed in and immediately attended to and heart attach was ruled out. The services spiralled downward after I got admitted.All the beds was full so I was placed in the post natal ward. No issues with that. But I asked for water four times since around 2pm and I only got some from the catering staff at 8pm. Nobody could give me a clear answer as to what is happening with me. The dr never came to see me again, I only saw her in passing while being pushed into theater.I got discharged the next day with photos of my gscope that has some other persons name on it, different procedure and different time stamp. I received no proper explanation as to what was causing my pains. So yes, I will now need to incur more expences to determine whats actually wrong with me.

Lovely place. Highly recommed it. The doc was super professional and took time to explain everything clearly and distinctly. Patient care was fabulous. Thank you!

The amount of medical negligence here is appalling. Doctors will by all means freak you out, make you go for a dozen tests and keep you for longer than you should all in the name of profiting. I don’t encourage anyone to visit this hospital if they’re conscious about their health and well-being. The nurses are amazing though.

Very friendly and helpful

For a private hospital , the service is absolutely shocking. I witnessed a child being refused from the emergency because they were apparently “full”. I had to wait for more than 3hours in order to get a report of my emergency that took place 3 days before, shocking .

Although some staff went beyond their normal duties, the overall care for my wife was well below standard. ACU was too noisy and staff was too often busy with each other rather than with patients. It was very annoying for patients to rest because of the noise of machines or staff. Also

Poor administration. Reception is slow, certain receptionists are very rude, others are very good. Printers and emails dont work.

Excellent service. Compassionate and helpful staff.

During my stay st the Morningside MediClinic I was treated with respect, Dignity & compassion by highly qualified personnel, Ftom my side I would like to thank Dr Dymond The Nursing and Clerical staff on work well done. God bless you all.

Worst hospital ever, i will never ever go back and I also discourage people i know to go there. I picked up a infection while i was admitted there and nearly died. Not to mention the Dr that was treating me, very unprofessional Dr i have ever seen. I had to be readmitted by another hospital and they had to undo the damage done by Mediclinic Morningside.

Absolutely terrible experience at casualty. Staff completely incompetent, from the staff at the front desk, the complete lack of urgency, the nurse not knowing how to write down simple symptoms to the fact that we had to wait almost 2 hours to see a doctor. Do not go here if you value your health.

I was received in the EC with so much respect and everybody was smiling on Thursday the 31st (Halloween). The tall gentleman in the reception was very nice to everyone who came along. The Senior nurse in Triage was very knowledgeable and competent in her job she even understood my fear of needles. I cant remember their names due to my condition then. I was taken to the consulting room by Nurse Shelly who was so wonderful too and made sure I was comfortable while waiting for the Dr. Then came a very angelic Dr, Dr Iwunze who treated me with so much dignity and made me understand what was going on with me without any judgement. Had I never met her I think by now I would have taken my own life. As I type Im in tears and feel they were a blessing from God. I can never thank the team enough, may they all be blessed. Thank you very much Dr Iwunze and the team

Worst service I have ever experienced at a hospital.

I went there for a shoulder operation and not only was that quick and efficient, the pleasantness of the staff and doctors made me feel very comfortable having the procedure, so I am willing to 00% return to morningside

The hospital staff are great and they took care of me extremely well during my time there. They even kept my lost property till I could collect it later on. The food wasnt bad, but I did not have much of an appitite

Mediclinic Morningside has given me a very bitter and sour taste in my mouth. It makes me even more sick of how they treat the patients.The incident happened on Thursday 18 July. My phone was in my draw shut closed. I went to the bathroom which is outside of our room of 4 woman and when I came back it was gone. In a panic I called the nurses and asked them to call the security. The security arrived and looked at me like a deer in the headlights. They had No idea on what to do. I had 2 operations but in my weak condition I walked to the main reception and still security was useless.To cut this long story short only 24 hours later did someone from the Hospital address me. She was rude and dismissive. I fear for other patients safety. Mediclinic Morningside does Not care about your personal safety. Its atrocious. The so called management of Mediclinic Morningside and security how do you sleep at night. Bunch of incompetent people. #mediclinic #notsafe

Excellent service from the Nursing Staff in the Orthopaedic ward.

Good labour ward where I ward not overcrowded and beautiful clean post natal where only 3 beds in large general ward.beautiful luxury exec rooms for top end users.

The worst hospital i have ever seen. The Emergency Room staff have no regard for patients and would rather complete paperwork before attending to your emergency. The labor unit has terrible nurses and the infrastructure is old. I would not recommend it to anyone. It is a glorified public hospital with angry uncaring staff

Professional & courteous

Their emergency centre is very poor. They use triage to assess urgency and to prioritize. But it takes 20+ min before they even make that assessment. And it wasnt even busy.

Well organised and helpful staff, the ER opens 24/7. As usual to other South African hospitals it is slow and normally there is a question which goes slowly, so put ample time and be patient.There is a pharmacy there which is open up to 18:00 to public but you can get help after hours if you speak to them.The Hospital offers WiFi, and it has a small restaurant.

Each patients experience is different.Every hospital, the staff and the facilities are not the same.At Morningside Hospital,I was treated well. I was in the Day ward. The ward was extremely clean. Bedding was super clean. Nurse was Efficient. Meal was according to my diet.The hospital reception was polite.Accounts department was Efficient in processing my bill.The Radiology department, the Reception Ladies,there are excellent, however, there is a wait and the Radiologist behave in very unprofessional manner.My daughter had to have ultrasound done, they forgot that she was there, and made her sit in the wheelchair for almost an hour, they only attended to her, after I made a noise.I totally, agree, you have to wait to see a doctor. Whether, it be and emergency or not, you have to wait.The doctors fees are extremely high. All Doctors in Gauteng charge very high fees.The Lancet Clinic at Morningside Hospital, the staff are excellent. Pleasant.Polite.

I gave birth on 17th January and was told that they couldnt give my son the polio vaccination as they were out and that someone would call me as soon as they had stock. I called the hospital a few weeks later and was told that they now had stock but they were going down a list and I would be asked to come in a few days time. 3 weeks later, I called again and this time the lady who calls everyone is not in. My son is now 7 weeks old and all hasnt received this. Being a cash patient i didnt make you wait for your money so why should my son wait for hes vaccination and Exactly how much longer am I going to need to wait?

The service at this private hospital is shocking! The doctors take hours to see patients. We waited over a day to see a doctor, we were not the only ones in this situation. When paying the doctors fee, the doctor requested cash. We had to find a ourselves another doctor and discharge our patient and take him to another hospital. We administered the medication ourselves and all the they did was put a standard drip. Whether or not its cash or medical aid do not risk your family members life at this hospital. Take the to any other medical institution.

Excellent hospital. Staff are always friendly and very helpful.

Dont go anywhere near Casualty - disgusting surcharges for triage that was never performed and exorbitant doctors fees, in other words Sandton Tax. A bunch of profiteers. Disgusting.

The worst service possible from a medical institution, add to this the trauma and stress their incompetence causes to an already distressed patient. Approach them for a scratch or a band aid issue but anything more serious and you will be shuffled and hasseled and queued while they look for their precious only visible to them “on call doctors”!!I am 33 weeks pregnant and approached the emergency ward after a repeat episode of extreme breathlessness and a dizzy spell. We were advised to go to Labour ward where a midwife helped with taking my baby vitals n my basic vitals. This started at around 7:30 pm and they were trying to reach the ONLY ON CALL doctor Mr. Bvuma up until 9:30 but his phone was conveniently off. Looks like he had decided that nothing was too urgent for him on this particular night. We also made the nurses well aware that my latest blood reports indicated that my iron levels were very low and our GP had diagnosed me as anemic. The midwives (now two of them n still NO DOCTOR) couldn’t help us any further and kept trying to reach this doctor!!Finally we were shuffled to casualty where we were made to wait another 45 min, no relief whatsoever was provided for my condition, so I sat there pregnant, distressed and breathless watching another patient clip his nails in the waiting room and none of the nurses had a hygiene issue with someone spilling their dirty nails all over the hospital floor. I was too breathless to protest and my husband was silenced when he asked for attention towards my condition.They did take me into casualty at around 10 pm only to start the basic vital tests all over again and fill the SAME FORM that Labour ward nurses had us fill. When we objected and asked for treatment instead the nurse was rude and said she will get information on my case and the forms from the Labour ward!!!! All this while they had not communicated and expected a patient in distress to jump through the hoops again!!!!We finally left to seek help elsewhere, my husband provided feedback to the night manager on the absolute circus that the hospital was running and he was told that they did finally get hold of Doctor Bvuma and he didn’t think it was a case for an obstetrician, so he wasn’t going to come inn to help.Thankyou for the despicable run around and what felt like border line bullying, I wonder how you sleep at night knowing what you know and doing what you do!!!!

Great service - professional and friendly.

Morningside medi clinic catering department is the worst .. two nights in a row they forgot to serve me my dinner i had to buzz them for hours and be as persistent as I can in order to get the food that I had already been charged for.: the hospital is beautiful but that’s all it had to offer .. it’s short staffed and that makes the entire hospital incompetent and ineffective !! I wouldn’t recommend going ther if you want absolute care .. but if you want to starve to death then morningside medi clinic is the right place!

Horrible service. I arrived at 14:45, was assisted by the nurse and now I am waiting to be attended by the doctor - 16:18. I asked if I could get something for the pain while I wait as it is excruciating as if my body is crushing itself, the doc snapped at the nurse when she reached out to her. The other doc was hanging around the front desk and there was no sense of urgency.I have been waiting for more than an hour with only 3 people who needed to be attended too upon my arrival yet no help has been given to me.

Extremely rude staff at the cafe by the entrance. Insulted me in Zulu assuming I wouldnt understand.

£362 mil profit last year, and you want free pictures from photographers to decorate your walls? Shame on you cheapskates, such an idiotic approach.

Went here for an x-ray, though packed like most hospitals, the service was good, the place was clean and the nurses and staff were helpful

Staff in PET/CT scan area very friendly and efficient. Thank you Keegan and ChaleenCoffee shop Awesum Friendly staff and delicious breakfast

45 minutes and counting with 2 young kids in reception to hopefully be admitted.... What is the point if you have 1 person admitting people, to prebook beds etc. Shocking bad service...

We loved the knowledgeable, and friendly staff and doctor!! If you dont like this place, then you havent been to the other hospitals!!

Nurses and Casualty area staff are excellent. However, the Hospital Receptionists are TERRIBLE. Rude, self-centered, there for themselves, show-off how much they dont care. Rude to doctors as well. Just terrible. If the front of a hospital is that awful, it paints the entire hospital in a bad light.

This mediclinic has the most unwelcoming, rude, arrogant and insensitive staff i have ever seen.

Excellent staff delivering exceptional service. Well done for a world class hospilal.

Fantastic, educated, competent nursing staff, admin, and specialists. The team makes working here an absolute pleasure.

Both of my kids were admitted and I found the staff to be very helpful. We had some billing discrepancies but it was eventually sorted out.

They just take forever to help you...ER is incredibly slow!

Very well orginized top class hospital. Special thanks to Pediatric Nephrologist Dr. Gottlich.

Nurses are not interested in the emotional wellbeing of a patient and often downright unfriendly, are not attentive, no one is communicative and the doctors recommend unnecessary medication and surgical procedures to keep your costs up.I was stabbed x16 by a doctor who was attempting a biopsy - that is the level of incompetence that is accepted there.

I went to emergency, to my astonishment, there is no efficiency at all! what you need to do is wait, endless wait! Doctor’s diagnosis only take 1 minute, but have to wait more than one an hour!

Wow my husband was saved life by Dr Dube Dr Rampini and the team

I honestly dont know what possesed me to go back and subject myself to Dr Papavarnavas. He is incredibly disrespectful to his patients whom he treats like irritants and a waste of time and energy. He just wants you in and out. Do not ask questions about your test results or condition. Google that in your own time. Hes just there to collect your money. His lack of humanity is actually astounding. I dont know what is more shocking, his horrific bedside manner or indifference for the person sitting accross the table from him receiving life changing news. His saving grace is his daugher and receptionist. Her service was great but dad leaves much to be desired. Maybe its time to call it quits and move to Plett, maybe hell respect rich women because he feels nothing for us regular folk.

I had the best experience here!!

Was treated in the early part of Sunday morning 18th of December at casualty by Dr golden...excellent service and treatment from the dr as well as the nurse that assisted on bed 1....I forgot your name nurse from Newcastle kzn...Thank you dr golden and nurse...Kind regards mohammed gani of potchefstroom

Dear Mr PretoriusI would rather not make any comment on the treatment received at this clinic, this time round. I am a long term patient of this clinic and have seen a 45deg drop in the level of service. My admitting doctor Dr Sewlall was superb, for the rest it is an absolute disgrace. Dirty, Noisy and lake of bother with patients. As I put it on Facebook Morningside Clinic has slipped into the 3rd world. The neurologist left me with the impression she was more worried about her manicure than treating me, my GP has thrown out all the medication she put me on because in his words they are mind altering drugs, I went in there with Trigeminal Neuralgia and walked out with a polypharmacy which has now gone down the drain. I don’t even know what her name was and don’t want to know she will not be seeing me again.The only people that deserve accolade was the radiology department and the catering division, otherwise fire the lot and find some decent staff.Kind regardsMs D M Cooper

Terrible ER,Good hospital for child birth.Stay away from the Emergency room

Every service is excellent...

A business assosiate of mine fell ill on arrival from his home country. I took him to Morningside Casualty. He was diagnosed with Urinary Infection and discharged. 24 hours later he died of internal bleeding and subsequent cardiack arrest. What a terrible experience!!

Very helpful & its very clean

I think it is highly unethical to charge people for parking at a hospital. You should be ashamed.

The nurses are very friendly and come running whenever you ring the bell. Their facilities are clean and they change the bedding everyday.

Even head injury is taken like normal in emergency.. we showed them bleeding still they were ignorant.. pathetic negligent service on high cost.. #SAGovt should do something..

Best hospital in johannesburg

Laughter is the best medicine

They had to be asked 3 times for pain management, 40 minutes to get nurse away from her station and the gossip!

Good service