Really not impressed with their service. We waited more than 5 hours for our car key, apparently there where parts they needed to get somewhere but they did not communicate this information with us, we just saw other guys coming and going with different parts - while they just stood there and never said a word to us and fill us in on whats taking so long, as they also did not expect to spend so much time. All this was happening in public, we stood there for hours on end because our key got lost at the mall and we couldnt go home; we were hungry, cold and angry that they have such bad communication skill. Even when my husband complained that their not communicating, the words that came out of their mouths did not make sense.No doubt their excellent at their job and we thank them for their services - but remember that youre actually not doing us a favor, we are paying for those services in full on the spot, you guys can do better.Edit: thanks i see the response. Even if it took 12 hours i would have not had any issues. My issue is communication, once the car was opened - i would have took my house keys and requested an uber to take me home, leave my husband there or both of us go and come back once they were done. This would have been possible if they were kind enough to communicate how long it would take, communicate when they were waiting for the other parts etc...
Excellent service, my Hyundai spare key done whilst I waited. Great customer service
My polo vivo key replaced within an hour, these guys are the true definition of mobile automotive locksmith, all done on site...