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Burger King Flora Centre (Drive-thru)
Cnr Ontdekkers Rd &, Conrad St, Florida North, Roodepoort, 1709, South Africa
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Ce
Review №1

Has wheelchair access. Also has a drive-thru, for added convenience. Professional and friendly staff.

Na
Review №2

This is was the best Burger King I have ever seen in Johannesburg. Very good service and the place to eat outside was fantastic.Would recommend it to everyone.

Sa
Review №3

Just biught the Chilli Chicken Cheese Burger OMW Too delicious for words - chunks of Jalapeno with creamy cheese on a tender chicken burger!! Am loving this!!

Lu
Review №4

Yoh !!I enjoy eating Texas BBQking.For the first time

Ny
Review №5

We bought 2 burgers & bacon chips yesterday. We got food poisoning from your food. Keep a high standard even when youre busy, because if you dont, we get situations where you take shortcuts and customers like me pay 4 them. Id rather wait for long 4 properly prepared food, than get it quick & be sick.

Ry
Review №6

I have never had bad service, the employees are always friendly and so willingly to help. For is prepared fresh and fast. Does not get very full so you can always get a good seat when dining in. Would recommend.

Jo
Review №7

The food was amazing, it was my first time buying here. They gave me my food on a paper bag, excluding the soft drink and I somehow thought everything was inside as the person who assisted me didnt have anything on them that looked like they were gonna give me or even communicate that wait for your drink Im preparing it.

An
Review №8

Fast helpful order was correct. Food was good staff friendly

Th
Review №9

The worst tasting burgers, chips, and onion rings I have ever tasted. One small bite of each and it ended up in the dustbin. Totally disgusting. No thankyou

We
Review №10

Value for money. Food is always fresh and delicious. Such a great variety on their menu. Friendly staff and very clean store. What a pleasure.

St
Review №11

Fantastic branch - GREAT food and friendly, accomodating staff.

Mi
Review №12

Had a bad service before few months ago by Flora burger king were i did not receive a item i paid for and only realized when i got home and said i wont go again but was desperate for some burgers and yet again gave it another go.Today i went there and ordered food which they took the wrong order and then when I tried to correct it i was met by incompetence. They couldnt understand my order i had to repeat myself about 8 times wasting my time after i already paid. The manager and one of the other staff were very unhelpful and rude. Plus the burgers werent the best quality with old lettuce therefore I will never go back to burger king and from now on out i will rather go to Popeyes on Beyers Naude were you will never receive bad service and very very good food.

LE
Review №13

Awesome just need to be patient when going there as you must wait for the food to be prepared

DE
Review №14

Yummy😋

XO
Review №15

The worst service ever, if you order a chicken burger via the drive thru on any day or time of the day, I guarantee you and I can put my money on it ,you will be told to go wait by the parking lot for an additional 10-15min as they are still preparing the chicken patty. They prioritise walk-in customers and Uber-Eats operators as opposed to the drive-thru customers. The driver of the car infront of us literally walked in an demanded they’re money back.

Tr
Review №16

Who woulda thunk my last meal out before Level 4 hit again would be here. Anyhoo, the burgers were great, staff friendly and outside seating made it a lovely experience after a day of errands.

Ja
Review №17

Service is shocking. We were waiting in a que for 25 minutes due to a truck making a delivery blocking the drive through. The delivery was finished and a Burger King staff member was standing speaking to the driver. When we asked them to move so we could pull through as we had 3 other vehicles behind us waiting to order; we got tongue clicking and ignoring. Shocking

Er
Review №18

A wasted hour of my life. Ordered our food. Went outside to stretch my legs and came back 10 minutes later and waited a further 20 minutes watching other people collect their orders. When I finally asked the cashier (cause no one helps anyone waiting for their order, they are only concerned with people placing orders) he ran to try and make my food. When I said I want my money back cause I was not at all interested in waiting even longer I was ignored. It wasnt till I yelled I want my money back did the manager come out to help me (with a rotten attitude of course). I would not reconmend this Burger King to anyone. Worst service I have ever experienced and I would not return.

Wa
Review №19

Terrible service order money taken and now driver says he cannot deliver!!!terrible serviceeeeeeeeeee

Kh
Review №20

This place is cool, my kids and I dinne there every Friday and we love the way the stuff receives us as guests. They are very friendly and we really love the hospitality we get from this place.

Te
Review №21

The food was good but the service from the lady at the kiosk was bad. She just let me stand there for 5 min and said nothing to me. One of the other staff members had to ask her to help me

Nt
Review №22

The employees there were very friendly and the meal was excellent. Nothing beats excellent service and excellent food 👌

Mi
Review №23

I have not had any bad experiences at Burger King, however the service tends to be a bit slow.

Fr
Review №24

Absolutely great food! Customer service can be improved upon though..

Ma
Review №25

Exceptional service and great food from this branch. I am very impressed and will definitely support them again!

Ma
Review №26

I sent you an email on Wednesday afternoon regarding SEVERE FOOD POISONING my family got on Tuesday night, 3 November 2020 and have not even had the courtesy of a response. Yours is the first Burger King we ever bought from. It is also the last Burger King we will ever buy from. I was not going to go public, but here it is. SEVERE FOOD POISONING. I will now forward my email to the Health Department.YOUR RESPONSE TO ABOVE REFERS and you have really angered me by implying that I am lying about what caused us to become so ill. I have no emails from you, whereas I should have had if you had sent a reply to my email. As we were vomiting burger copiously and had uncontrollable diarrhea - even soiling our carpets - soon after eating the burgers, there was no visit to the emergency room. We were too sick. Medicines were purchased from the pharmacy the next day. I find it quite strange that you say there were no other reports when on this very review site someone by the name of Jade appears to have suffered similar symptoms on what could be the same night. In retrospect I should have taken photographs of all the soiled bedding and clothing - which took almost two days to wash - and sick people. I did you the courtesy of sending you a private email, quoting the exact time we purchased those burgers and how soon after eating them we became ill. And now you want to establish causal link through medical reports? Those burgers were the only identical food that we all ate that day. My word is enough. I am 64 and I have NEVER been sick like this after eating takeaways. Never. I have never had to complain to any fast food outlet about food poisoning before. I would still like to know, as per my email, whether your Flora Centre branch was out of municipal power from Sunday, 1 November until the afternoon of Tuesday, 3 November as vast areas of Florida were. If the power outage affected that franchise then you have all the causal link you need imo. If not, then the food handling must be at fault.

Jj
Review №27

Bad have to pay 2 times for your food plus fo waint in front for it to finish DRIVE tru is nou a park tru

Do
Review №28

On the one day I wanted the Special Beef Burger, only Chicken was available. I did enjoy it, though.

Ky
Review №29

Good food can get busy

Ma
Review №30

Good food... and good service

Me
Review №31

Chilli cheese burger is the best!

Ja
Review №32

Terrible!Burger King is one of my favorite restaurants and this specific one in flora ruined it for me.Im disgusted in the service. It is a drive through but you must wait in the parking to get the food.Yesterday I went there and we had to wait in the parking for the food for about 25-30 minutes and still got the wrong order,when our order arrived the food was absolutely cold,i didnt think much of it but when I went to eat a few minutes after eating I got severe food poisoning. It is not the first time that I have gotten food poisoning from this branch. Me and my family are still struggling with it. Im honestly disgusted.I hope this matter gets addressed.

An
Review №33

Best service ever, everyone here is amazing will definitely come to this burger king again

Ll
Review №34

I find their service to be slower than others I have been at, but the food is fine. I am not sure what they reason is that they ask you to wait below the ramp before coming up to the window to collect your food but it happened to me me more than once and it is frustrating.

Ta
Review №35

Friendly service, but at the collect window I have to go wait in the parking lot... Waited up to 20 min + in the parking lot.

Pa
Review №36

New veggie whopper is so good

Ad
Review №37

Food was great, but by no means should you use the bathrooms. Broken, filthy, water just running and no toilet paper in sight. Mentioned it to a rather uncaring staff member to no avail.

Li
Review №38

Great Service. Had the wrong order given to me today and the manager of the day (Smangele) was kind enough to listen and have it sorted out for us.Time was quick. Even though we were hungry, they took less than 20mins in the drive thru even though it was full.Great stuff staff, keep it up!

pr
Review №39

All my life Ive never been in such a slow drive thru it took me about an hour to get my order ON A DRIVE THRU!!!!! If yall dont know the purpose of a drive through then close it up and extend the restaurant and make it a sit in once.Ill never drive through burger king ever again Mc Donalds is more faster than you guys

Ca
Review №40

Im sitting for more then an hour waiting for our order. This is pathetic service. If you know you are busy over month end you should make the necessary preparations. This has been the worst experience i had at a drive through.

Ch
Review №41

Food fresh and good. Staff on the ball

Ky
Review №42

Never had any issues with the service or food

Ma
Review №43

An hour and 45 minutes for a cold meal to be delivered to a residence not even 10 minutes away and if that’s not bad enough, one meal arrived without fries. Shocking service and quality. You have now lost 3 customers.

Ri
Review №44

They got our order wrong after waiting in queue for over 30 minutes. They forgot to give us our chips. The food was so cold. Not great at all.

Pi
Review №45

Got food poisoning from food purchased at the Flora Centre branch in November 2020. Have not received any feedback on complaints logged, I have medical records that will prove I had to get treated for severe food poisoning at that time.

Ba
Review №46

No hand sanitizers, ordered fries but were not on my order had to wait for those too. Service was awful!

Al
Review №47

Good service, clean environment, delicious food. All that you can ask for.

mb
Review №48

Pefect

Ka
Review №49

Burgers at burger King are now my faves loved it

Ru
Review №50

Terrible service. Waited over 30min after ordered and when I asked about the food they only started then. With only 4 other customers in the restaurant.

Ar
Review №51

The service is good but slow. The place is very dirty unfortunately. The kitchen is the worst and we have to eat from there... Please make sure it is clean the next time I get there.

Ma
Review №52

Ordered 1 triple stack. 1! Regular! Triple stack.Wait 5 min for one small burger, and then it was cold!

Pi
Review №53

Worst service ever i thought it was 3rd time lucky but its worst and more worst everytime they will never see me again and i will spread the word believe me.

Yu
Review №54

Non-Halaal outlet, only when u inside u realise sell bacon burgers.Otherwise a decent clean facility with friendly staff

Ke
Review №55

Great customer service offered. Keep it 💯 👌

Na
Review №56

Burger King far better than their competitors, good food, best value

wi
Review №57

Its a hijacking and vehicle theft hotspot.

An
Review №58

Still waiting for my order since 12:54. How can it be called fast food. Will take this to media as well. Now currently 13:38 only received it now. Talked to the manager and they said they by accident took my order out from the system. How can you take it out if it not even being processed.

je
Review №59

Very slow service, It looks like there is no direction in the kitchen.

no
Review №60

The worst service ever, the manager is useless. Owners must stop hiring people with no managerial skills because it kills the brand. CustomerService is Important, can make or kill the business.

We
Review №61

Love it. And the service always friendly

L
Review №62

Probably the best burger king Ive been too!Many fast food franchises have just lost the service and rich that adds to the food experience.This burger king however brings that back. Pleasant people, it is always clean and the other people that come here are great too.Will definitely come back if I need something on the go.:)

St
Review №63

Having to place an order, pay and get to the pickup window,the lady told me i need to reverse and she would call me. She called me, and confirmed the order, and mentioned that it is a medium meal. I told her i have paid for a large meal. She rolled her eyes and mumbled something behind her mask, and comming from a 13 hour shift, i do not have time and energy to fight. I just took the food and left.Not receiving the coldrink or correct size chips.Maybe having an off day....

Jo
Review №64

Good service every time.

Fl
Review №65

No comment wont buy there again

Ni
Review №66

The Food is always the best....

In
Review №67

Terrible burgers, the worst weve eaten and they got the order wrong!!!!!

De
Review №68

Very bad service and staff do not have any manners what so ever. They hurry you to place a order.So expensive and do not even have cup holders.Very good food. But served wrong. And with bad attitude

Pa
Review №69

Theeee worst Burger King in Africa! They have most unfriendly staff and the rudest manager. Orders always wrong and every single time ive been there we havent been able to earn point. HIGHLY UNRECOMMENDED!!! STAY AWAY

Mo
Review №70

I just love the Burger King patty 😋👌

De
Review №71

Great service and fast...

Wi
Review №72

Dont get why you have to always reverse and wait for the food and drive back(drive tgrough) but love their food!

Gi
Review №73

So unorganized. Waited 1 hour for our order.

Pe
Review №74

Bad experience with slow service.

Mi
Review №75

Staff havent got patients with customers and doesnt look like they want to really work their! Been going their for ages and it hasnt changed will not go back!

An
Review №76

Served by a friendly employee who was eager to provide good customer service. The burgers was good and we will be back

Gi
Review №77

Service was quick and waiters friendly. Food was good and the place was clean. Social distancing makes things diffficult but the somehow makes it work effectively

Ev
Review №78

Love their food good value for money.

Gr
Review №79

Not impressed. Cooldrink machines out of order. Ice cream machine out of order . No crispy chicken for the meals we wanted ! Disappointing!!!

Th
Review №80

Great but the chips were over done.

Na
Review №81

We always wait a while but food is always cooked properly so I guess its worth the wait

Do
Review №82

Great service.

Sa
Review №83

Both counter and drive-thru were open. We waited 14 minutes from paying for our order to collection. The car in front of us was prevented from driving up to the window until their order was ready. It was the worst service I ever had at this specific outlet. And that on the one night I could convince my husband to have Burger King for supper. So, he will never indulge me again.

Sa
Review №84

Good service...love it

Sh
Review №85

Meh

Jo
Review №86

Great value for money! Delicious burgers at a great price.

He
Review №87

Friendly staff. Excellent service.

Jo
Review №88

Excellent

De
Review №89

Great competitor in SA food market, with a wonderful customer retention strategy...

We
Review №90

The drive through took over 10 minutes after I paid... OK, wait, I am still waiting...

Ja
Review №91

Useless, why should i reply to a rating , i did give it four star but since i have to reply now i give it one star

Vo
Review №92

People at service window drink from orders cold drinks

Le
Review №93

Pathetic service. I requested for rodeo meals went through the drive though and when I got home all to come and find I got whoppers. Getting back here the staff and the manager is incompetent as if I was lying. They are not even prepared to change the order.

Be
Review №94

Service was fast and friendly

Ke
Review №95

Order took 30mins in the drive through line and it wasnt too busy

Ma
Review №96

Shocking service! Why is the manager working the till and why do you hire such Rude managers? Very disappointing. Will never go back there again. Cant wait for Macdonalds to reopen next door!

Th
Review №97

They didnt do my stackers XL BURGER CORRECTLY. It had onions and Lettuce.

ja
Review №98

Always busy staffs always working hard. Expect to wait. It is what it is. 😄

Br
Review №99

Bad service, not clean, we ordered extra sauce was not in the bag. Loud staff scream at each other. Clients ordering food without mask, sanitizer not by the entrance.

He
Review №100

Cold drink was literally luke warm - no ice. Their Android app also crashes on my phone when I register and input my email address

Information
87 Photos
100 Comments
3 Rating
  • Address:Cnr Ontdekkers Rd &, Conrad St, Florida North, Roodepoort, 1709, South Africa
  • Site:http://www.burgerking.co.za/
  • Phone:+27 21 443 9305
Categories
  • Fast food restaurant
  • Hamburger restaurant
  • Takeout restaurant
  • Restaurant
Working hours
  • Monday:9AM–10PM
  • Tuesday:9AM–10PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Fast service:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Quick bite:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • Toilets:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
Payments
  • Credit cards:Yes
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