Despiye the huge influx of visitors, turnaround time( that is if your paperwork is correct and up to date), is hassle free and seamless.Dont five the staff attitude because you get what you give. Be friendly and calm and they will reciprocate in kind.

Process for permit was a little slow very impressed with neatness of the office. Feel a disagreement as I had a permit to enter.

This is another Transnet site to ensure safe entrance to our Richards Bay Port. Moving coal and other commodities reliably, safely, and cost effectively is our specialty. We are passionate in improving and supporting our economy.

Some time slow but efficient

Quick service well informed about Covid as well

Prepare to wait for 2 hours....

Very slow and poor service

Highly recommend service less delays and covid screening

The daily permit system needs an update. For example what about an electronic system that can scan your ID book or drivers license and print a permit? The book system is seriously outdated.

They need to make a better way to speed up the process and the people working there arent the friendliest

They Slow to assit

Friendly and helpful staff.

Not allowed to cook but the shop has been closed for over a year nowPlease create parking for empty trucks

Friendly team members and always helpful and fast

Necessary evil to obtain entry permit to portLong Queue but the staff were pleasant and efficient

Please treat all people with respect including the truckers

Its a strictly place

Very organized they even provide covid lecture before entry

Poor poor service from the guys at the office

Long ques and long covid induction in different languages

Ladies at the offices needs to have proper manner and carry themselves accordingly to each and every person entering to enquire about the permit regardless of his/her country of origin or mother tongue.

Quick and efficient service

Unpredictable depends on who is who.

Great service but sometimes a but busy!!

Not overly pressed to get permits sorted asap, have patience here

Long standing time for offloading

Great site. The workers are super friendly

Yes I got it

Lazy staff

Lovely staff, they have a great deal of patience.

Too Complicated & health Hazardous place

No sense of urgency, employees just work at their own leasure

Tbey are slow

Best service well done

It is accessible to everyone regardless of your situation,it has a very helpful people who are working around the place. You should try it.

Staff aint friendly

Quick and easily accessible

The service is not good its like you are not welcome the service is slow security can not help you they are busy with their phones

Need to improve.... Bringing more service setisfication

Neat port Economy of RSS

Its well maned and organised

The manner of handling permits and staging of trucks to avoid overcrowding is outstanding

Too slow

Workers are kind, assist in time

Quick process to get a permit

The service is fine

Cues for assistance is sometimes too long

Great service

Friendly service

Nice and Cool

To apply for your permit to enter the port

Slow customer service.

They are very slow and strict

Staff is very lazy and arrogant!

Busy sometimes here

I got what I was looking for

Theyre slow

Service is normal

Neat

Bad

There is a very rude white lady with a very bad attitude to people, she bits your head off for just asking for information

Good

System is to slow