Staff said I must come back next week and refused to help me! They were shouting at me so I started to record them and threatened to make them famous. Got to speak to the manager he kept on pointing fingers in my face and his tone was very aggresive, he locked me in his office. He stepped right into my personal space with a felt was rather threatening. I did get served in the end of the day but behavior from staff and manger not acceptable! Have it on video

Phoned15 times in 15 minutes, no answer at all. Its a ghost office not a post office

Terrible service, nobody answers the phone! I have attempted to phone this branch four times today and still nobody bothers to pick up, or they just hang up the phone.

I have visited this Post Office twice and have had great service both times. I have in total only interacted with 3 staff members, 2 ladies working at the license renewal desk and the other being the man at the door. All three have been very friendly and helpful when Ive visited.Today I wanted to turn around when I saw the queue outside but this moved quite swiftly and I was out of there in no time.They dont particularly pick up their phone when you call but when you look at the set up inside you kind of understand why, there doesnt seem to be anyone available for the phone.

So I went in barely 10days ago to get a quote on a box to send to a friend in Melbourne Australia.I had the box, the address where I was to send parcel clearly printed out. I was quoted and told the delivery time is difficult to estimate during these Covid-19 pandemic times. Quite understandable. We agreed with my friend to proceed and use SAPO international parcel option. I went in today, only to be told sorry sis, we are not sending parcels to Australia. Maybe the person who served you and gave you a quote misread it as Austria!OMG! What???What kind of error is this?Poor service that is making me a liar to my friend 😭😭😭💔Please help me understand what kind of error this is.Regards,

Everyone asleep no one answers phones please headoffice go check if your staff are okay...diabolical service!!!!

Staff are rude and lazy, they will find any excuse not to serve a customer and when caught out will try to make the customer the guilty party and cause a scene. I recommend to stay clear of this place.

Compared to other post office near me (Midrand), I am happy about this one coz the line is reasonable and you dont have to wait a long time while other counter are empty

Despite some moments where one finds long queues, the service delivery if better than the most

Other than the long queue, pretty good service.

They are the laziest bunch of people. Time says the post office closes at 17h00 but at 16h00 they refuse to service customers !!!!! People must leave their jobs it they dont want to work. Rha!

There was a little bit of waiting time (like in any post office anywhere in the world). Post agent was nice and doing his best. Got my parcel without problem.

The manager and staff are very rude and unfriendly. They have a hostile attitude towards people. The costumer service is terrible.

Well I had exceptional service! The guy in front of me had a million parcels, so a Counter lady came and assisted and I was out of there in 10min flat. Pleasant and happy :-)

I waited 15 minutes while this lady was busy talking on her personal phone. She didn’t apologize when she finished instead she went to lunch and referred me to someone else to help me. I’m never using this branch again, so unprofessional with rude employees.

My wife & I renewed 2 car licences here this week & the staff could not be more friendly & efficient especially Ruth!

I waited 15 minutes while this lady was busy talking on her personal phone. She didn’t apologize when she finished instead she went to lunch and referred me to someone else to help me. I’m never using this branch again, so unprofessional with rude employees.

They are extremely short staffed. I have been there 3 times and on all 3 occasions i had to wait in long queues to get to the cashier only to be redirected else where and not receive help. Eventually you get assisted with an attitude that makes you feel like youre being a burden. what couldve taken 15 min at most, took me 40 min because of no assistance

Dedicated to slow service. Guaranteed wait of 30min to an hour for picking up a parcel only. Not even actual transactions. Staff unfriendly each time. Queuing system always unclear and always some issue of some kind with regards to what you must pay in cash and what you must pay with card. Try to avoid this branch at all costs!

They never ever answer the phone and when they do they are not helpful at all. One star is been generous as there is no negative stars!

Today was loadshedding and the post office was closed at around 3pm.. then i went back at 4:45pm when the lights were back on they closed the doors and when I asked them to help me from outside everyone inside just looked at me

Phoned to see if they can send a package to a branch closer to me and was told no it will take to long, told them I work long hours and am unable to take time off to come that far, was told they keep the package for 3 months so come when I can. Very unhelpful and hostile on the phone, will definitely not recommend.

Great service. The people here care.

You wait forever, even if youre the only person in line. While theyre busy doing God knows what... The staff is sooo rude, its unbelievable. It is chaos!!!

Telephone number not working - no answer! Probably all sleeping there. Ah okay its the SA Post Office, thats what they do best!!

Called their offices and was told their systems are down for the entire day... i fail to understand how their system can be down for the whole day

No good’I am waiting 4 months for a parcel from overseas been sent from pillar to post’ witspos said my parcel was scanned in at Randburg 27/3 went up and downToday to be told Randburg sent my parcel back 28/3’ why couldn’t they just phone before they do that just cause they feel my adress is Northcliff ‘ what a disgrace

No one answers the phone. You try phoning any time of day and no one answers the phone.

The branch manager is easily agitated, and very rude to customers. Employees are grossly incompetent and slow.

Wont answer the phone. i have stopped by to see where my parcel is a week ago and they told me that it was out for delivery A WEEK ago! Horrible service!

Possibly the slowest service ever experienced.

Whats the correct number because this one doesnt go through

The staff are RUDE af regardless of whether you are there in person or contacting them via the phone. i would have given them -10 if that was possible.Absolute rubbish.

Staff is rude. They decide to shut down certain services before closing time.

Do not answer phone. Shocking should consider closing this branch.A disgrace to service.

No answer on the phone...totally unprofessional!!

We need more smiles from the lady in the vehicle registration section and forms that are printed well with visible notes

Difficult to get through by telephone. They do however do vehicle licence renewals and are open on Saturdays.

Told me to go away and come back in an hour, its tea time. At 10am with people waiting to be assisted with licence renewals. Completely unacceptable.

No sense of urgency with customers care

Not sure if this branch misplaces their certification stamp often?

No telephone skills at all

Not impressed with their service.

3 hours in a queue!!!

Useless.

Service non existing