Amazing service by David and Deon from Perfect Laser. They bent over backwards to get my laser machine repaired and up and running. Despite very busy schedules they fitted me in and went the extra mile to source the part that was broken.Thanks you guys. In these Covid times when many over us are struggling to keep businesses open you guys give the support that keeps food on our tables during difficult times. We really appreciate your assistance.God bless and prosper your business.

Handsome was a great guide through the process. He was thorough, funny and a great source of info. Would definitely recommend him and Perfect Laser!

Big compliment to David for his excellent service again . Once again , after issues with my machine and lack of comm from his management , he stood out with his comm and his efficiency when attending to my machine issues , always a pleasure. He is a definite asset to your business . I would advise his team leaders listen to him when he has feedback from clients as he is the one facing client issues and normally get the last end of a customers frustration. Always calm and collected when dealing with my issues. Thanks David. Abdul Khan

Bought my second machine from them, received the same quality and professional service as the first machine. Keep up the good work .Technician was really good with the installation and training. Thanks again.

Thank you so much to Handsome who went out of his way to assist me whenever I have troubles. Great service. Thank you.

I havent had such excellent customer service in a long time! The Cape Town Branch staff is amazing! I would recommend this company to everyone and anyone!!

10 Star rating for Reece. What an amazing technician. Thank you so much for fixing our UV Printer and doing a great service. Highly recommended. Thank you so much Perfect Laser. Always the best service ever.

Excellent service from SK at the Randburg branch. I had to travel to JHB for an emergency and SK not only allowed me to use their machine for some urgent jobs but also assisted with training and advice on getting them perfect. The after sales service extends far beyond what is expected.

Great backup service. Thanks David. Problem was sorted in minutes.

I had the pleasure of David as my technician for the afternoon. He is so knowledgeable and a great guy. I am so happy that we met. He has made my laser cutting experience on my second hand 3040 a pleasure. Thank you David. Also a shoutout to Sophy in the office for arranging that David came out.

I can agree with all the positive comments, I experienced the same service when I bought my unit, however, my machine is now 4 years old with a problem and I can not get any support from Perfect Laser. They insist on money in their bank account before they continue with In-store repairs. Problem is that the machine is NOT in-store. I am still trying to get to talk to someone who can give me guidance.I am sorry but this is bad aftersales support.

Technician Hansone was very pleasant and very efficient in his work

A big thank you to David for his exceptional service & friendliness. It was pleasure dealing with him and Perfect Laser.

Perfect laser is excellent to deal with.they are very helpful and ever ready to assist .Being 72 years old and having to learn new things ,they had patience with me and made sure that I knew everything before they left .I would like to thank Johannes for all your hard work and patience. Thank you

Matthew and Tanner from PL Port Elizabeth was amazing at replacing my laser tube. Eurika made us feel so so welcome and at home. The staff at this branch really go the extra mile....Service is awesome!

Great service. And Stephan is always there for support and willing to travel a distance just to see to my troubles. Thanks guys

Sophi from cape town branch and martin from bloemfontein thank you so much

SK is incredibly helpful and knowledgeable, goes out of his way to help you out and make sure youre taken care of

Fantastic service from David. Very knowledgeable and helpful.Thanks David

Thank you David for sorting out a difficult problem with my computer program. Your service was very good..

Thanks, laser working Perfect-ly, great service Handsome

Thank you Martin Ras for excellent service, yet again he went above and beyond to assist me, even over a weekend to insure that my printer is up and running for the week ahead, thank you!!

SK and team were help full in identifying my problem via telephone that saved me a trip to JHB. The collection of the part via courier didnt go as well but their support in rectifying the problem made up for it. All in all very good product and service.

Always friendly service and exceptional product knowledge, thank you Handsome Ncube for your help!

🤣🤣🤣🤣as slow as I was👏👏Handsome the Technician was very patient with me, I give u a 5... shaya la🤚bafo...not forgetting SK always responding n helpful. big up guys

Technician was very pleasant and very efficient in his workVery professional

Always willing to go out of their way to help their customers ❤️ a special thank you to Matthew & Tanner who is always ready to. Assist where they can

Great people with a great service. Thank you.

I bought a fiber laser and a sublimation printer from perfect laser. Their service is 10/10, always friendly and helpful. I also serviced my co2 laser by them and do not regret going over to them. Thank you for all your assistance. Martlie Purchase

I have received excellent service and support fro Martin in Bloemfontein. Would reccomend him anytime.

Thank you for your friendly and prompt service Ronald

Excellent service from the Cape Town team from our first enquiry with David, demo with Dion, delivery and installation by David in November 20 and ongoing technical support since then whenever needed (mostly learning) by Dion.I contacted a few suppliers before buying, and made the right choice here.

Awesome service, special thanks to Leon and Shope` you guys rock. Excellent customer service!

Great service, the Technicians (Larry & Leon) are great. I have had the Eco Solvent Printer from them for six months now and the experience has been great. The only down side is the inks smell really bad and i wish the company could work on getting non smelling inks.

Thanks to Sk and Warwick for theoutstanding service and the professionalism. Without you guys assisting me, I would have had to turn away work that was too large for my machine to accommodate. Thank you so much for the excellent service and going the extra mile. In these days and times it is so rare to find a company such as yourselves that allways put your customers first and try to assist above and beyond. Brilliant! brilliant!! brilliant!!! Sk is an absolute star. Well done guys!! keep up the excellent business values!!

Happy with the service.... especially thank you to Handsome for his hard work and dedication. Keep it up.....

Hansome is as hamdsome does; and Handsome certainly does very well. He was the perfect teacher. Ensuring that we were trained in detail in the use of our new PLT6040. Patiently answering all our questions and leaving us with a sense of wxcitement ans accomplishment as we created our first items. Perfect is an appropriate name for this company. Highly recommended. Evolve Online School looks forward to the excitemtn and learning our students are going to experience using these tools.

Very Good service from Handsome

Reece came through for me in my time of need, i was up and running in no time, very knowledgeable guy....He is an asset to PERFECT LASER and is for keeps.

Best service received

I had wonderful service from Port Elizabeth branch when I was having trouble.

After purchasing the DTG machine 8 months ago, it has not worked once to generate income... I had to revert to other branding methods that cost me more money.They collected my DTG for exchange but after numerous attempts no feedback for Warick or Bev.Easy to take your money very shity to give it back with intrest and lost of income for 8 months!!!!!!No feedback 19/12/2020

Thank you to the PL team your professionalism is beyond great and as your client I know I can rely on you,A big Thank you to Larry, Juju, Louis, Zaid, Dewet and Mr Chandler

A huge thank you to Perfect Laser for helping us with our Laser Machine problem. A big thank you to Larry, SK, Warren, Roland and Warrick for allowing us to laser engrave a small job at there premises when our machine was down. We were able to keep our client happy and get the Interface replaced and Software reloaded via Ultraviewer. You guys are the best! You deserve a 5 Star Rating! Cant wait for the BMS (Big Machine Shop) to open!

Excellent service

Have had excellent service from perfect laser there staff also went above and beyond expectation.

Bought one 20mm Mo Mirror from Perfect laser Bloemfontein as per photo for R402.50. Not R350.00 as stated per website or yesterdays conversation to De Wet no mention of prices excluding Vat. Please inform your clients before hand that prices are excluding Vat.

We bought two machine in the past, the one is in Bloemfontein and the other one is in Krugersdorp.Firstly the last machine was promised in November if we pay the full amount the same day, which we did around July. When the time arrived for the delivery we’ve been promised that the machine delivery is a week late, after almost three weeks later and numerous phone calls to anybody that answer a phone at Perfect laser Deon confirmed that the machine haven’t even left China.Beginning December we settle on a loan machine until the new machine arrived and we could complete the work for December, the new machine arrive late January and was installed and brought to our office, After numerous attempts from Larry,Handsome and SK we could not get it to cut properly, not on Rowmark and not on Wood.We’ve lost a couple of orders due to not being able to delivery to the customer, (Almost R100k of business and also lost the customer for good).After numerous attempts we took the new machine back to perfect laser and exchanged it for the loan machine which was OK for about 2 months, then the pump on the air stopped working by cutting Wood it burned the lense, we purchased a new lens from Perfect laser about a month ago and from there on forward we cannot cut stainless steel anymore..Our technicians also tried to align the machine to be able to use the full bed, but this seems to be impossible, right back corner and left front corner there is almost a 5mm difference in height. (Surely with the initial setup this should have been done properly?)Yesterday we tried to cut stainless steel again, and at no surprise the machine is doing it’s own thing. Machine is still under guarantee, so now we get a bill for R1400 for a technician to get to site.

Competitive prices, Service good, After sale Training on machines needs attention

Great place for enterprise, awesome staff

After a bit of a hiccup with our order , everything was sorted. Warren gives good support.

Very helpful and a lot of experience

GOOD service.

Great service

Thanks Martin again for great service. Ive never asked for your help where you could not help me. Youre always going the extra mile to help me.

Thank you Martin and Larry for your good and friendly service. Appreciate a lotThank youMargaret

Thank you very much for receiving the best service. Everything according to the book and my Machine works sooooo nice

I bought a laser machine at Perfect Laser Bloemfontein and Martin came to install it with me. Very professional and helpful. I would render their service to any person or business.

Martin and staff of Bloemfontein branch provide fantastic service!

Martin ... thank you so much for your excellent service and helpfulness. Sincerely appreciate it. Well done!