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Caprica Solar
Shop 5, Rainy Hill, 163 Bram Fischer Dr, Ferndale, Randburg, 2194, South Africa
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ma
Review №1

I had my UPS repaired and I am very pleased with the work they done. The people in the shop are friendly and helpful and they definitely know their work well. Thank you, keep up the good work.

Am
Review №2

The guys are fairly technically competes but need to up their customer service game and communication skills

Br
Review №3

Got my Inverter repaired. Many thanks for the quick and professional service.

ia
Review №4

A year ago I received good service from Caprica, however, since then their service have gone to the dustbin. The last inverter that I had repaired there was in the shop for months. I had to contact them on a regular basis for feedback. They never return your calls or keep their promises. They were suppose to install a new main board in the inverter, instead they tried to repair it ( they later admitted it ), although the amount on the invoice reflected the cost of a new board. Result was that after months of delays and promises, the unit was received. After re-installation it ran for 30 seconds and then blew the 100 amp battery fuse, as it did before they repaired it. I installed a new inverter for my client at my cost in order to save myself from further embarrassment. I contacted Caprica in this regard. I am again waiting for feedback. You use them at your own risk.

Ja
Review №5

Thank you very much for your time and advice.Your knowledge and help were appreciatef.

Ch
Review №6

They were the only place I could find in Gauteng who could repair my inverter and they will do it very affordably as they have the specialised skills to replace individual chips instead of entire components.I had to bring the unit in all the way from Mpumalanga but it was well worth it. The local solar company would only quote to replace the inverter.

is
Review №7

Well committed team when they promise they deliver, well done it was nice doing business with you.

Ko
Review №8

Thanks to Caprica Solar from Randburg, supplying and excellent service, friendly helpfull people, follow up on deliveries, installations ect. I will for certain do bussiness with your people again. You are a great team. Koekies from Volksrust.

Iz
Review №9

Good with the service these guys delivered escpecially when i was in the store. Repaired my 5KVA Kodac hybrid inverter within two days. If you have the need to repair these items, i can reccomend Caprica Solar, but you may need to check up on them for progress updates.Since this review they have offered to buy one of my inverters (at a discounted price for them) but have not paid the agreed amount in nearly 3 months now, just keep on getting messages that they will check into when the payment will comence but has to date not responded with any info at all.

AM
Review №10

I have to rave about Caprica Solar! After searching high and low for a company to supply and install new batteries for my inverter with absolutely no luck from lots of companies I was starting to feel very despondent. Then luckily I came across Caprica whilst googling. Well Usher and his team were professional from the word go - these guys sourced, and installed (after hours) my new batteries. They tested and corrected my inverter system to give me the best result. Companies and people like this are hard to come by! Then a few days later Usher (the owner I think) gave a courteousy call to see if I was happy. I am thrilled!! These guys are the real deal and I wish them the best and keep up the exemplary service!

Mi
Review №11

Great service and affordable repaired my invertor very quickly. So grateful

Ku
Review №12

Great workmanship!Caprica Solar has a young, energetic, knowledgeable & experienced team that advised and guided my research process for my solar back-up system on recommendation from my trusted neighbour. From that time, they became the obvious choice to perform the job for me. The process was flawless – the equipment arrived timeously, and the installation which involved work on roof for the panels, ceiling for the batteries & DB in the kitchen for the tie-in, was all done with minimum inconvenience to my family and I. Loadshedding and Eskom power outages are more bearable now – there are no worries about activity interruptions, generator noise & long electrical leads into the house (from the generator). There hasn’t been anything that requires me to call on them yet, but they have been courteous enough to follow up with me a few times after the installation to check if all is well. A special tank you to Asher, Khuthadzo & Fiona! Great work & support!

An
Review №13

Stay away. They promise a lot. Then take your invester and ignore your calls etc.

St
Review №14

Asher and his team assisted me with my broken inverter. It took longer than expected, probably due to Covid, but at the end I am a happy customer.

Ri
Review №15

Still waiting for inverter from November 2019. They dont answer the phone or reply to e-mails. Wont recommend them to anyone

N
Review №16

Received an email from them saying I can bring my inverters in any time...they are open. Got there at 10am & the shop is closed??? Didnt answer the phone either??

Gr
Review №17

I waited very long how ever the covid 19 did restrict access to the premies and repair schedule

An
Review №18

Great service from Caprica Solar , I bought my Solar combo for 25K got delivered same day , thanks guys keep it up ,do the same to everyone.

Da
Review №19

Great service. I received personal attention which led me to buy a custom solution specific to my needs.

Ch
Review №20

Thank you for repairing my 5kva Mecer Inverter,its been 4months working fine without problems.Keep it up guys,thanx Kumbu for your effort and the whole Caprica Team.

th
Review №21

They have a great service when it comes to solar system👌

Di
Review №22

Beyond terrible service. Beware, dont go near this company.

EV
Review №23

I had an Axpert 5kVA inverter that the Agent (Mustek in Midrand) could not repair and they took EIGHT weeks to tell me that!!! CAPRICA repaired it and couriered it back to me within a week!!! What a relief! Thank you, Asher and Kumbu.

Sa
Review №24

VERY GOOD SERVICE

Jo
Review №25

NO! Just NO!I so badly wanted to support a small, local business, but when one gets the feeling that you are being ripped off and taken for a ride, then you deserve a poor review and a public notification of it.DO NOT RIP PEOPLE OFF!

Di
Review №26

Bought a solar combo. Thank you guys.

st
Review №27

Poor service, promises promises but no action, no reply

Information
60 Photos
27 Comments
3.8 Rating
  • Address:Shop 5, Rainy Hill, 163 Bram Fischer Dr, Ferndale, Randburg, 2194, South Africa
  • Site:http://www.capricasolar.co.za/
  • Phone:+27 10 211 9506
Categories
  • Solar energy equipment supplier
  • Green energy supplier
  • Solar energy company
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
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