Skylight repairs under Skylight Services

The service delivery from multichoice is pathetic and promises made with no actions takenStill waiting four days for a technician to arrive to have the issue resolvedThe new CEO does not take any phone calls as said by the customer service agentsMark Reyner the previous CEO always took calls so now we can see Multichoicw will not be the sameYou send an email to the ceo he does not respond shocking yet we pay for a service that we dont getPlease guys and gals we should look at Netflix much better service and no issuesMultichoice is detoriating in their service delivery with rude customer service people

Work environment

Multichoice Group is an amazing company to work for, I have been nothing short of amazed by how well they have looked after me. What a great building and the facilities are second to none. Not to mention the first class entertainment and of course the most amazing sporting content the world has seen right in your living room.

Nice special place to work at

Magnificent studio

Good service on a sunday at the walk in center. They got the job done. Security at the door is silly and arrogant-put one in a bad mood straight away, however the front desk was great and friendly. They have lots of counters and all seems well organized. The staff could be more communicative as to what they are actually doing and updating etc but otherwise eventually solved the issue. Didn’t however do the transfer properly on the 3rd machine, so had to return.

I am somewhat disadvantaged when it comes to technology. I had a problem with one of my decoders. Went in just before 19:00 on Thursday evening. One would think that people are tired and just want to go home, but the energy and service was outstanding. Thank you

Higher Technology and clear display with a good quality made from here

Happy with the service I have received.

This people are ready to help when you need it they test your equipment and you dont wait to long

Awesome place. Well organized. Free coffee, tea and biscuits. No problem they cant fix.

Its a very nice place and the customer service is on point. You dont wait too long and you get the service you deserve

Customer service can still be worked on, no matter how hard you scream your lungs out for their help you wont still be prioritized

Good service, just a pity that a company of this size does not have branches in other areas to avoid driving 50 km to change decoders.

Two entrances. One on Bram Fischer that is two lanes and one in Republic that is one lane for vehicles traveling from the north. Vida on site. Great staff canteen run by olives and plates. There is an ATM beyond security desk.

Finding a parking spot as a visitor can be quite a mission. Come early for a meeting. Oh and you cant access the cafeteria if you dont have a access card. The security was really friendly and the golf cart drivers too.

Excellent service. Friendly staff

These people are just rubbish. Move to netflix. Much better

Its a walk in center so you can simply go there for your dstv quiries

Exquiste cooperate business with interior you wish you can take home.

Service is superb, no waiting in a queue. Problem solved qiuckly and hustle free by either fixing your gadget or replacing it.

Dstv - pls tell your tele sales to stop calling

Great place to know where all the big shows coming from

I sold perfumes there I liked the staff all very nice

Friendly customer care and reception. parking wasnt a problem like other dstv areas

Nice building and very good customer care service center

Under renovation to make it great again

Poor service, numbers called dont run in order, eg. they call 42 then 7720 then 5583 then 5000. So nobody knows what is happening. Secondly we call and get answers, drive from Edenvale through to Randburg, just to be informed it does not work for premium subscribers who pay ovet R900.00 a month. We were informed that it only operates for people who pay R49.00 a month or who have insurance on the Walka. Now we pay over R900.00 a month have insurance on our decoder, but no they will not give us the R500.00 Take Alot voucher but will give it to a person who pays R49.00 a month. Makes no sense what so ever. Multichoice/DSTV is daylight robbery. How poor is this? I believe it is extremely poor. KAK in plan simple South African tongue. MULTICHOICE/DSTV think they can rob people after having a premium account for around 20yrs. You guys are pathetic.

MultiChoice is South Africas leading video entertainment and Internet company, they only provide the best...

Worth while service, lovely, friendly people, awesome place to work in. Quality establishment.

Great service. They are quick and friendly.

The corporate offices of one of the largest companies in South Africa. Multichoices sparse offerings and bad service has been overshadowed by its rise to power

Useless unhelpful call centre. No wonder Netflix is eating DStv for breakfast

Waiting time is much improved over previous years

Good servive. Spoke to one of the consultants and i must say she had a versatile skill-net

Just bought a Samsung Smart TV 7 because of the DSTV App for our weekend house with a 11 MB fibre line. The Netflix app streams and it is BEAUTIFUL on the same tv and wi-fi connection. However the DSTV App that you have to register the code on your laptop is SLOW, even if you bring the quality right down to 360 looking like an old 486 Windows 95 display. It is AWFUL ! WHY ? WHY ? Why would you bring something so BAD into the market ??? It is really something DSTV gave the SA consumer that you have to be ashamed of - this is just not acceptable :-(

Professional Service and well mannered security staff

Excellent customer service. Well done

Anything you need to know about the DStv problems and exploring

Turnaround was quick... All sorted.

Worst customer service I have ever experienced in my life, literally.. Impossible to get anything done with their incompetent staff who give fake names over the phone. Website is a constantly broken shamble too!

Great company with great service turn around times

My Drifta working brilliantly - especially with the iPad. Coverage area needs improvement though.

Great service overally, just need more trained consultants to deal with sophisticated queries

After phoning several times, being kept on the phone for ages while the man on the other side laughed and joked with his buddies, we went all the way from Boksburg. Then after the equipment was checked etc. Got home it STILL DID NOT WORK. Then had to pay another co.pany R450 to fix the multichoice connectivity. This is the umpteenth time we have had to pay othet companies to fix multichoice messups.

I am so disgusted with Multichoice. They have over debited my father (83) by R1500 and cant refund until it reflects on their system even after sending the proof of the illegal debit. How can you just debit a pensioner with whatever amount you like?? He is now sitting borring money from family while a huge corporation like multichoice sits with his pension money. I think its time for the ombadsman to intervene.You dont deserve the one start I am giving you, its only there so that I can make this post 0 stars for you.

Its OK.

Amazing service and strong security .

The queueing system here is ticket based which is great. You may wait a bit on a busy day (Saturdays mornings) but here is ample seating and its never long.However, the main issue is getting your problems solved. If youre coming here as I have done more times that is necessary for any one persons lifetime then youve already given up on the call centre. Good news is that when you get a competent consultant you will be sorted out quickly and efficient. However sometimes people wont know what theyre doing. I had a brand new decoder replaced, still didnt work, they changed some settings, still didnt work, finally on the third visit found out it was some small non default setting that needed changing. So they fixed but it took three round trips. To be fair, the service is always friendly and polite so it must be a training issue on the side of Multichoice.My advice is this, if you dont agree with the solution youve been given, get another ticket and rejoin the queue to see a different consultant.Oh and if your decoder has suddenly stopped working look in the queues and youll see you are not alone. When they tell you that you have to upgrade to the Explora insist on a trade in. But beware the Explora will need a new smart LNB device which requires an accredited installer who might not know what theyre doing. When youve finally had it installed properly, at great cost, dont for a second think that your brand new Explora will be without problems. Express from the US within 24 hours will intermittently work on your favourite shows and youll still be told to power cycle your decoder from time to time which is will no doubt be ironic because they wouldve told you your first decoder stopped working because of power outages. Multichoice is a monopoly and I hope the likes of Netflix, Showmax, and others provide some competition in the near future.

Confusing visitors parking. Great reception and great service.

Very convenient especially on public holidays.

Ive bought an explora 2 on the 25th of November 2016, with installation included. It is now the 2nd January 2017 AND still waiting for any response concerning the installation. This after several emails and phone calls

Great food and good natural light.

Nice offices, friendly staff

Awesome 👍

Nice company to work for.

Service quick, issues resolved!

Its the worst service ever!! Tried to get assistance with change of ownership and I was referred from post to pillar. Its like nobody knew what I was talking about yet they are the ones who sent me the forms I needed to fill in. I was told it would take 7 working days, its been 5 weeks and im still waiting...

Top class service for Local standards. What a pleasure!

Good customer service. No waiting

Nobody has helped he with show max and Ive run out of airtime twice so if nobody phone me back then Im going straight to the head office to make the biggest complaine

Got good and efficient service

Good technology company

I dont like them channels and most of programs repeats

Awesome service.. Runs like clockwork...

Entertainment heaven, all about binge television.

Good security, excellent service

Effecient service

This is the third time I rent a video via box office not receiving the video and have to proof I did pay for it. I am cancelling my DSTV I was a client for 30 years

Lovely building with a cafeteria and half

Nice, good people great service

Fast and efficient help.

Still struggling with how they set up my dstv

On point sufficient helpful

Very good walk in center

Very eloquent environment

Wonderful service always

Good customer care

Nice environment.

Quick resolution of a problem by buying a new explora

Beautiful place to visit

Wow awesome technology

Work place, great atmosphere

Good work place

C9s I work there

Friendly helpful staff

I had a faulty decoder tested and replaced within 20 minutes :)

Parking is very limited as most parking spaces are occupied.

Awesome service and professionalism

Great place to work

Quick and friendly service

Beautiful work environment

Great place.

Great to work.

I would go anytime for the food there 😋😋

Great place!

Very long waits for any assistance.

Awsome

Well organised