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Phantom Computers
Shop 16, Trinity Village Shopping Centre, Knoppiesdoring Street, Randpark Ridge, Randburg, 2040, South Africa
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Co
Review №1

Amazing service. I dropped a whole cup of coffee on my Macbook and was so stressed out. They fixed it up in no time!

Bi
Review №2

Took my desktop in with a screen to get it to work with two screens. Also had a small problem that popped up every now and again.Janet in reception - very friendly and helpful. Collected the next day.Man what a difference in speed and operations. I dont know what you did but I no longer have time to make tea while PC boots up. Thanks guys. I would certainly recommend you.

Re
Review №3

Exemplary service from the initial contact made right through to the work being done. Even though I thought my laptop was fried and Id need to buy a new one, these guys didnt inflate their damage assessment or their invoice. Norman advised that all that was needed was a Windows re-install. I highly recommend this business. I will travel 100 kms to use your service.

Ja
Review №4

Norman was fantastic. I needed an urgent laptop repair and he was able to help very quickly. I had my laptop back within 3 hours. Great and friendly service, would definitely recommend.

St
Review №5

Really poor service when I requested really basic assistance on hardware. I understand if a store is out of stock, but I just found the response and willingness to advise quite appalling. Aside from that, the response I received gave an impression that the person on duty has really very little knowledge on IT related issues. Would not recommend.

Li
Review №6

On behalf of myself Lize Cullinane and our Company Gobundu, I would like to compliment the excellent service I have received from Phantom Computers. Norman and Chris have been outstanding in their continued backup in trying to resolve the problems I have had with my Mac. Its an ongoing problem but they continue to preserver to try and resolve the issues. Chris, thanks you for your patience today while your customers continued to flock, the persistent phone calls and yet you kept your cool.I would definitely recommend Phantom as they go the extra mile - thank you

Mi
Review №7

Took in three laptops, post assessment, told one needed replacement charger, one was corroded ( worked two days before) and the third, could not find part . At the end over and above the universal charger replacement had to pay R1000 for being informed that the two could not be repaired.

Pa
Review №8

If you want to repair phone or computer especially Mac products it is a good place to start

An
Review №9

The Phantom team are always available to assist me with any queries and support. We have our own business and its great to have IT support so readily available. All our queries are resolved quickly. We recommend Phantom to all our friends, especially the ones who own businesses where IT departments arent required but IT support is needed to be outsourced.We would recommend Phantom to everyone who needs IT assistance.

T.
Review №10

After having spent R450 (handling fee) at Northgate only to be told that my MacBooks board was faulty and there was nothing that could be done...; a friend recommended Phantom Computers.Long story short..., my computer is back and is working well. Costumer service is great. I was warned that it might take a bit longer..., and I was updated every step of the way - until I received the best news that my computer is fixed and ready for collection...I certainly do recommended Phantom Computers.

Wr
Review №11

Professional and fast service ! Well priced . Norman and Chris always give sound advice .Had to take my laptop in as the HDD crashed they recover my data . and had me up and running in no time .

Ma
Review №12

Very happy with the service I received - did everything over the phone, and only had to pop in to collect - no waiting at all.

Ch
Review №13

Phantom Technologies was amazing.My emails and telephone calls were handled and returned promptly.Michael and Janet are friendly and very helpful.Their service is quick and efficient.I am very impressed great work Michael and JanetCharmaine

Ja
Review №14

I have been using Phantom Computers for our companys hardware requirements for about a year now, and have found them to be extremely efficient, pleasant and always willing to help with any problem we may have with our company laptops.Queries are followed up promptly, and where normally I would have to wait weeks for a part, they seem to be able to make these things happen in days!Well done on running a very professional outfit.

Ia
Review №15

Ive always found them to be extremely helpful and knowledgeable. Nothing is ever too much trouble and even the smallest request gets priority treatment. If they dont have it in stock they get back to you next business day with a quote and answers to queries.Tops for service excellence and helpfulness.Ian McNaughton

Ch
Review №16

We here at Marking Engineering always have a pleasant experience every time one of us deal with the staff of Phantom Technologies. From ordering a mouse to solving server problems, any of our requests are always met with friendly and professional support. Another great advantage is that they have the expertise to connect remotely and attend to most of our pc problems, which saves a lot of time for us. They always offer sound advice and supply quality IT products and solutions.

Ta
Review №17

ABSOLUTELY ABYSMAL!! do not ever expect customer service from this establishment. I took my PC in for a simple fix and i have now had no email capability for 3 days - their response the technicians are booked and I am not sure that they will be available when you come into the shop The sales manager is running his secondary business, the owner is nowhere to be seen and the technician who completed the work wont even speak to me??

Bu
Review №18

We (Control Lines (Pty) Ltd and End to End Automation CC) have been customers of Phantom Technologies for a number of years now and will continue to be, due to there professional service and excellent backup. Michael and his colleagues are always willing to help and are willing to go the extra mile to source the product that suites our needs best.

Ma
Review №19

Reasonably priced, fantastic service, incredible staff

Nk
Review №20

Smart and friendly IT people who do a great job at a reasonable price

De
Review №21

Being using them for many years because they are good

An
Review №22

As a Director of AJL Contractors (Pty) Ltd that Paint & Restore Industrial, Commercial & Retail Buildings for Listed Companies, I wish to state that weve always received impeccable service and products from Phantom Technologies, not without challenges, but always dealt with professionally. I have recommended them on numerous occasions and have not received any negative feedback. We continue to support them and wish them all the best for the future.

Da
Review №23

Thanks always for good service and products. Ive been using Phantom Computers for over 8 years :).

We
Review №24

Chris and Norman save my laptop lots of times. They are the best of the best

He
Review №25

Helpful staff and very good service. Gave in my laptop with a broken charger port at 10 in the morning and got it back fixed at 2 in the afternoon.

We
Review №26

I have been dealing with Phantom Technologies for all my pc needs.their service has been exceptional and their customer relations are fantastic.They always follow up and are speedy and prompt.kind regardsWendyOpenstudio Designs

Ro
Review №27

Excellent service and advice. Programmed my router free off charge. Very friendly staff.

Vi
Review №28

To whom it may concernWe started as a family business and funds limited as with any new company. Phantom Technologies identified our needs, considered our financial limitations and worked accordingly to deliver a service to us. We have been working with them from 2003 and will not move to another service provider out of loyalty and gratitude for all their help and consideration.When we cant afford a new computer, they offer us a refurbished unit at such a low cost its really shocking. We have never had comebacks on any of those units as if bought new. We are not even close to being one of the clients that brings in the most revenue but they treat us as if we are. With the petty mails we sent on problems or general enquiries, they always respond and the after-sale-service in general cannot be improved on.Who has the thousand it cost to get your first website when starting off? We certainly did not. They accommodated us, and gradually improved when we had funds available. The monthly maintenance and hosting cost is so low and its thanks to their way of thinking that allows a company like ours to grow and stay atop of technology without financially crippling us.We refer numerous clients to them as we don’t like to wait and yes, despite the above, we are a very demanding client and expect a response and solution immediately. Numerous clients complained that they wait for days. With Phantom you don’t experience the meaning of wait.

Er
Review №29

Tried to get a price on a 8Tb HD , the staff is completely uninterested in helping and even dropped the phone. Mike , clearly it is not your business so you dont care right?

br
Review №30

Service very good

Lo
Review №31

We from Gabion Baskets (Pty) Ltd, have been using the services of Phantom Technologies for a good few years now, as we wanted a smaller, more service orientated company able and willing to meet our needs quickly and with enthusiasm. We have definitely found the guys at Phantom to be very friendly and helpful and responding to our needs in time and with good ability to fix complicated computer problems. We would certainly recommend them for your computer support as well. We are a small to medium sized company and feel they have the talent to support us greatly, going into the future, thanks Mike and Chris for all you guys do for us ! From the staff at Gabion Bakstes (Pty) Ltd.

Sh
Review №32

Great service at great prices.

lw
Review №33

Quick and efficient

Wa
Review №34

Incredible service

Al
Review №35

Excellent, prompt and efficient service

Ju
Review №36

Helpful and sincere staff.

ca
Review №37

Great service

Al
Review №38

Not impressed with their service.

Information
9 Photos
38 Comments
4.5 Rating
  • Address:Shop 16, Trinity Village Shopping Centre, Knoppiesdoring Street, Randpark Ridge, Randburg, 2040, South Africa
  • Site:http://www.phantomcomputers.co.za/
  • Phone:+27 11 794 5415
Categories
  • Computer consultant
  • Computer store
  • Computer repair service
  • Computer support and services
  • Data recovery service
  • Website designer
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–12PM
Payments
  • Credit cards:Yes
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