Awesome, Awesome, Awesome Service. Clear right from the start what I needed and how their process works. Emails were answered within 5minutes on every occasion. Goods were delivered to the middle of the desert exactly where I needed them, when I needed them! Well Done Team NiteCore!
Excellent products for fair prices. The quality is top notch. And I have not vene got to the best part - their delivery is awesome - all orders with them where delivered on less than 24 hours. How is that even possible! Thanks Nitecoresa.co.za!
This was my 5th purchased from NitecoreSA. Top quality product with top quality after sales service. Highly recommend if you are looking for a quality products and hassel free after sales service.
I have been a NiteCore product owner for a couple of years, after purchasing various torches overseas. I was delighted to find a representative here in South Africa with such a broad product range and even more happy with their excellent customer service. Celesti has gone out of her way to make sure my order is delivered to me super quick and efficiently. I am a happy customer!
Made an inquiry.......received feedback, confirmed my intent to place the order, received a quote, made a payment......item was delivered to my hands by the next afternoon.........that takes some doing......well done guys.
This was the most amazing, organized order I have ever done.Everyone was so efficient and helpful. The delivery was even less than 1 day and the delivery people were so friendly and accommodating.
NiteCoreSA is a highly professional company, and a pleasure to work with. I always say, one cant really judge the service of a company during the process of buying something. Its the service after the sale that really indicates if a company is professional or not. I can say that with NiteCoreSA, both the service during the buy of a product, as well as the after-sales support, is top notch! I can highly recommend this company. Great products, great service, and a pleasure to work with!!
We ordered and paid and asked for delivery quickly as we are going away. This company did everything promised and had the item to us well with time. Thank you for great service and a wonderful product. Will certainly recommend you and the product.
Wow! What excellent service I received from your Company, really impressed and will have no hesitation in shopping from your store or referring you in future. Thank you so much for the awesome online shopping experience. I didn’t expect the item to be delivered on the day I purchased it… and yes I’m happy with the product, fits in very well with my workday.Best Wishes.Ashley
Thrilled with my purchase of a LR50 Lantern and HC65 Headlamp. Both quality products. The service from NiteCoreSA was excellent and the courier company they use delivered it from Gauteng to a small town in the Western Cape in, just under 24 hours. From beginning to end excellent. Thank you.
Your service is excellent you guys ROCK
Excellent service. The website is easy to navigate. I received constant feedback on the status of my order. I received my order within in 24 hours. I live in Newcastle and the supplier is in JHB. I am very impressed. Will definitely recommend this company.
I ordered my Flashlight online and it was delivered by Courier at a reasonable price within one working day. I am absolutely bowled over by getting such fantastic service. That is unfortunately not often the norm with other companies. Well done NiteCore. Also for your feedback while you had been waiting for stock. Outstanding!
Service at this level is rare! The team at NightCore provided guidance on which torch was best for my needs, were super-friendly and helpful throughout the process, and went the extra mile to make the online experience as easy as one, two, three! Will definitely be purchasing from them again!
The service from these guys is fantastic. I was informed via email of every stage that my order had completed, including the progress through the couriers hands right up until I received the goods. Great products too!! Thanks.
I have no hesitation in recommending Nitecore and their professional efficiency on the product and their delivery service. Thanking you very much
Great service, fast delivery and very helpful staff. Gives good and honest advice
Great service great people to deal with !
Absolutely amazing service, products too..
BEST BY FAR SECOND TO NONE... If I dont have a Nitecore I work without a light... Bought 3 tiki le lights in the last month... Awesome little light cant complain... Above expectations as I found with all nitecore products I have used.... Delivery was quick day and half... Ordered Monday morning received early Wednesday.... Thanks NITECORE
Bought my BR35 three years ago from NiteCore, best buy ever. Had a small accident a few weeks ago and damaged a small part on the BR35. Contacted the team at NiteCore and immediately they assisted me with a new replacement part and provided me with the details of a courier that could courier the part to Namibia. Awesome, awesome service. Thank you guys. Not only are you selling quality stuff but you also provide a 5 star after sales service. You have made a life long partner out of me.
Very fast service and excellent products!!!
Excellent service - extremely helpful and responsive with great advice on which torch to buy.
Best flashlights ever used. Best service received thus far by any company. Kudos
Great serviceReceived my product within 24hoursGreat technical team and service
Firstly I have had my torch for so many years that I cant remember when I bought it - never charged it and its still working. This morning I made enquiries about a replacement battery and a new charger. Flippin excellent Service!!!!
Exceptional quality products. Exceptional quality service.
Have been a customer for a number of years and have found the service excellent. The response to questions quick, respectful and clear on technical specifications. Never had to query a delivery and in my opinion they market the best flashlights in the world. Strong, extremely bright and very easy to use.Thank you!
Can I just take a moment to say how absolutely awesome your customer service is?!I wish all companies could take a page or two from your book. Maybe even just a sentence ;)Anyway, thank you so much for both my headlamp (NU32) and flashlight (MH27UV), they work perfectly and are of superb quality. I would definitely recommend both to anyone, but only if they also purchase it from yourselves.
Bought my first flashlight 7 years ago at NiteCore and its still going strong. Never had any issues with the products bought from them. Superior quality flashlights, chargers and accessories. It is great value for money!Always friendly and willing to assist in any way they can when phoning or visting them with exceptional after sales services. You wont be disappointed.
Excellent product with first class service.
Placed my order online 8:45 this morning. Charger delivered 14:30. Unheard of service. Great people to deal with! Highly recommend them.
Purchased my fifth Nitecor product today. As per usual, all their products are of outstanding quality, workmanship and functionality.I ordered late yesterday afternoon, and received the product this afternoon.
Very good quality flashlights at a very good price as well. And they have next day delivery if you need something in a hurry.
The service was fantastic, I placed an order and have it in my hand the next day, great service
Excellent service. Good pricing and quick delivery.
Thank you NiteCoreSA, the product is excellent the price reasonable and the delivery prompt and on the ball, I have seen their products at work and they are great
Nitecore SAs services are extremely efficient! Ordered on Sunday night and delivered on Monday at noon. Quick and fast. Will most certainly make use of their services again in the future.
Fast responses on inquiries. Quick to assist on any issues for Orders (That were due to the fault of myself, the Client). And quick to dispatch the order and get the parcel going for courier delivery. Service Level was very satisfactory I must say.
Incredible service and products. Been dealing with NiteCore ZA for many years and have quite a few product now. All working faultlessly including my trusty TM26 that is in use daily.Friendly and helpful service at all times too.
Ordered in the morning, got packed, shipped and arrived the next day. I bought the NUP30 Utility Pouch: exactly as advertised, good quality. (Nice size for anyone looking for an EDC man bag)
Amazing service. I ordered my NiteCore NPS200 in the morning and it arrived in the afternoon. I was very impressed.
I ordered 2 items on Saturday morning online. To my surprise they arrived at my gate on Monday afternoon. Super fast and super efficient! Well done NiteCore, good job!!And I’m very happy with the torches I purchased too. Happy customer.
Second time that I have ordered torches in six months, both time same amazing experiance on excellant service and a none issue delivery. Well done NiteCoreSA, you have become my go to shop for lights and other electronic parts, great quality backed with great service!
Incredible service from NiteCoreSA, ordered LR10 online in morning, lights were delivered in the afternoon. Perfect addition to camping setup in trailer tent when you need a small, lightweight light that can hang anywhere and provides more than enough light.
Incredibly fast, proficient service.
Very impressed with the service of NiteCore. Placed the order for a birthday gift yesterday and received it first thing this morning. WOW!!!
I contact Nitecore over the weekend and got a very quick response from Louis which helped so I decided to visit the showroom this morning to see what flashlights were available but unfortunately due to Covid the showroom was closed.However Amore assisted me with making my selection easier. Amore was very helpful, friendly and very knowledgeable about all the products and answered all of my questions with ease. Absolutely amazing customer experience and service!I then had a after sales service query which Celesti gladly assisted me with and the response time was by far the quickest I’ve experienced.To Amore, Celesti and Louis THANK YOU for one amazing experience and customer service no wonder all of your customers have rated you highly and my first time experience has been nothing less than brilliant!
Incredible service and product - it took less that two hours from placing the order to the order being packed and ready for delivery.
This is an company with old fashioned values of excellent service, value for money and all this with a personal touch. Their products are not, run of the mill, consumer items. But their approach and attitude make them a go to company for the often, hard to find, but very much needed replacement items for the handy man. Thank you Celestie and Louis.
Submitted an order yesterday for accessories for my awesome NiteCore MH27U and received today already! Awesome service!
I Bought a Nitcore I 4000R Flashlight ( Not my first Nitcore Flashlight ), EXELLENT PRODUCT !!! and EXELLENT Service , was Delivered within One Working Day !! Wow , well done Nitecore !!!
Great products and good value for money.
Solid Product, great service and even better after sales support. The Nitecoresa team wont let you down!
Incredible and efficient service along with a great product. I can highly recommend NiteCore.
Really awesome guys to deal with. Very helpful and super efficient
Unbelievable service and products !! Purchased a torch online and it was delivered the next day
Excellent and very fast service.
Ordered my flashlight at 15h30 yesterday afternoon and it arrived at my door in Knysna at 10h15 this morning. Thanks for the great service.
Very fast and good quality service. Strongly advise using them.
I must say i have been quite excited waiting to get a nitecore torch and finally I got the P12. Very compact and light. Strong little pouch to place on the belt. Very friendly staff who also updated on the delivery status so Im thankful for that because some other companies leave you high and dry waiting in the wind after theyve received payment. But not NiteCoreSA they really went the extra mile and I would definitely recommend them.
Great product great service. Have bought at least 10 different Nitecore products over the last five years.
Thank you for your prompt service and keeping me updated all through the ordering process.
Placed my order in the morning and it was delivered the same day, Excellent service!!
Placed the order at 11.30 yesterday and was delivered just after 8 his morning. That’s amazing service. I couldn’t believe that they got here so soon. Had a night ride planned for tonight and had already cancelled, never believing the light would arrive on time.Very impressed with the light too.
I ordered a Nitecore flashlight at 15:30 yesterday and it was delivered at 08:45 today. This is phenomenal service. Nitecore staff also responded very quickly to a question that I had. Very impressed - this sort of service is uncommon these days.
Awesome Service from the Owners. Very friendly and helpful as well as same day Delivery. This is what I call Service. Would definitely recommend them to everyone.
Professional and friendly staff with Top quality full range products.Thumb UP!
Great products and incredibly efficient & friendly service.
What brilliant service, I got my order delivered in less than 24 hours. Thanks guys!
Absolutely fantastic service and client communication. Put the bigger online retailers to shame. Highly recommended.
Was one of the best online shopping experiences I have had. Easy ordering, exceptional turn-around time and friendly service and follow-up. Well done Celesti and and team from NiteCoreSA
Great service - will recommend NiteCore unconditionally
Ordered product online. Received via courier within 24 hours after payment. Great service..will definitely recommend to family and friends! Nitecore is a quality product and I will purchase from Nitecore SA again!
Celesti and team is the really friendly and always willing to help. We bought many flashlights from them and always received the best service. Will definitely keep supporting them and show new business their way.
I purchased a CU6 Chameleon flashlight and loved the customer experience! The concern of keeping me informed about the delays caused by the COVID Lockdown and providing updates on the delivery shows great customer obsession! Keep up the great customer experience!
Ive bought several lights (including hand torches and headlamps), a pen and a knife from Nitecore SA over the years, and I can attest to an excellent product line, rapid, fast service, and immediate, friendly resolution of on product issue that I experienced. These are high-quality devices sold and supported by a high-functioning team, and I recommend them wholeheartedly and without conflicts of interest. Bravo.
Awesome, quick service. Ordered in the afternoon and got my order before 10am the next day. I am in Johannesburg and not an outlying area. They have great products.
Great service , excellent products.I will most definitely buy more products from them in the future.The key chain lights (I bought a TIP and a TIKI) are exceptional , very compact and super useful little lights.I also bought a MH27uv and will update the review once I have worked with it for a while.
Fast shipping. Prompt, professional responses. Goods exactly as described.Recommended!
An absolute pleasure dealing with the team. Online ordering was super simple and record speed delivery across the country!
Speedy service. I needed something same day and they made it happen, no fuss. Thanks so much
NiteCore has world class products and offers stellar service! Would definitely recommend them to anyone needing dependable equipment with solid backing from the manufacturer.
Yet again, brilliant service!! Its always such a pleasure dealing with you. I received my order in record time, thank you!
Great service and very friendly staff. placed my order the morning and received it before close of business. Awesome product and very affordable. I will definitively be using them in the future. And will be sending all my friends there.
Great Service as always. New headlamp ordered and delivered within 24 hours. Great Products and Great Experience.
Brilliant service and quality built product. Celesti from Nitecore was super friendly, helpful and professional. Answered my questions with no hassle and not even 24 hours later i sat with my product in hand delivered. Well done.
I am not a first time customer and can honestly say that each and every time I stand amazed at the speed of service that was provided by NiteCoreSA.Good client service is rare, but consistent excellent service is almost impossible to achieve. Well done on achieving the impossible!I have only once ever had a problem with a NiteCore charger that I bought from a different supplier. Once I reported the problem the item was unconditionally replaced. This just prove the continued support that they provide for their products and distributors. None of their torches have ever let me down. (except for human error where I neglected to charge the batteries)Keep up the good work!
Thanks to Louis and Celesti for their excellent and prompt service .Items purchased F4 power bank charger and UA55 desktop charger.Lawrence Orsmond
Fastest. Friendliest. Most helpful. Most wonderful service I have ever received in my life. Without this type of service a super cool b-day present would not be possible. NiteCore Team You Rock......Thank You.
Friendly and helpful people. Keep to their warranty promise!. Quick and professional. The best Flashlights on the market!! Value for money. Thanks for your service Louis & Celesti.
Great working with people who want to be the best. Have always received excellent service from NiteCoreSA. Will continue shopping with them!
Very good service. Ordered batteries from them to be delivered in the Eastern Cape - Jeffreys Bay. Every day I received an update on the delivery and a conformation once it was completed.
By far the best torch I ever bought. Its ideal for security and anti-poaching purposes. Friendly service and fast delivery. I got my MH27UV torch 2 months ago and still havent found the need to charge it. Can definitely recommend NiteCore SA...will surely make a fantastic gift.
Brilliant Service.....
Dear Celesti and the NiteCore team - Thank you so much for your super-fast and efficient service. It is an absolute pleasure dealing with you. Your products are absolutely amazing. Thank you also very much for all that you do for the rangers in the Kruger Park! Regards, Walter
Superior service and super fast delivery (less than 24 hours from Pretoria to Overberg area)
WOW....just WOW!Customer service at its best.They know their products and they know their customers needs, and strive to meet and exceed those needs.
Good communication and fast delivery The great service is appreciated. Your website will be my first stop when I am looking for lights or batteries.We like the headlamps. Looking forward to putting them to use on our camping trip starting next weekend.
Excellent same day delivery service and very happy with the puchased product.