Great service and products. The ideal place to buy a birthday present for your wife....
Would not at all recommend Sterns - The Grove! Bought a ringset there in Nov 2019. Since then we had to do repairs 3 times. After the resize we received the ring back with stones missing and another 2 has fell out since then. And Im a teacher, so Im not at all rough on my hands.Last time, they promised we would have the ring by a certain date, when we wanted to collect they said its not yet fixed because they dont have stock but they didnt bother informing us to make another plan as we were getting married that weekend. Overall terrible service and clearly not good quality product.
Worst customer experience ever in a shop. Extremely loud music caused staff to shout at each other as well as customers. Did not bother to check with another branch when they did not have stock.
The staff are sullen and sulky.. Not willing to be of assistance at all..
Nice place to buy a ring
Perfect selection, very helpful staff too
This place is terrible and they dont know how to do anything rightBadBadBad
Wellcoming store