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Planet Fitness Queenswood
Cnr Stead & Corner, Whittle Ln, Queenswood, Pretoria, 0186, South Africa
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Me
Review №1

One amazing gym...Bathrooms clean and the gym itself is also very clean...Very nice gym....

Cl
Review №2

Most friendly people and enjoying all equipment....its really a good place to be

Ho
Review №3

Very nice gym well equipped for the space available. Can be over crowded in peak hours. Wifi is available.

Di
Review №4

Just joined. Loving it so far. Today was my second day and the studio classes are just awesome! Everyone is friendly and full of life. The staff is super efficient and always ready to assist... I could go on and on. Definitely made a good decision here.

Sh
Review №5

Great variety of equipment and clean facilities! Great location for the Moot Community to have a proper Gym.

MV
Review №6

Nice gym, but parking is hectic if it’s busy

Ko
Review №7

Nice vibe, nice equipment. Nice to get to watch Netflix while on the treadmill and bike. And watch soccer. Friendly staff.

Ja
Review №8

Love this gym! Very friendly staff. Great equipment. WiFi. Energizing atmosphere.

To
Review №9

Good clean gym. Well managed and upholds covid regulations. Only downside is that cleaners will often clean during busier times leaving wet unusuable floor and gyming spaces here and there.

El
Review №10

What a great gym! The people at reception greet me on my name, the gym is always clean and there is a great variety of machines. I wouldve loved a swimming pool, but you cant have everything. I would recommend it to anyone.

Ch
Review №11

Love the facility. Good and friendly service, clean and well maintained. Parking usually not too big a challenge.

La
Review №12

Great gym, strict COVID rules - very safe. Love it!

Il
Review №13

PLEASE BE CAREFUL!!! A sales consultant offered me a free one month trial but he FRAUDULENTLY copied my signature on a contract to make it look like I signed up for a membership. I am absolutely outraged!! They still want me to pay an expensive cancellation fee and wont let the matter go even after seeing them, calling them and sending many emails. Do yourself a favor and go to a more ethical gym that actually cares about the needs of their clients.

Pa
Review №14

Friendly staff ,the place is very hygienic

Di
Review №15

Enjoy my workout everytime!

St
Review №16

Super clean facility, nice employees

Cr
Review №17

Great GymI love it.Good and friendly people

St
Review №18

Awesome vibe, really fun

Nj
Review №19

Do not trust the contracts. read carefully and read the emails they send you they can just increase your monthly charges and call it services levys......

St
Review №20

Good service from the staff.

Ay
Review №21

Im saving money to become a gym instructor there..I want to live in a gym for the rest of my life..the place is futuristic.

Ch
Review №22

Clean gym, more than enough equipment thats state of the art. Very accessible and safe. Absolutely love working out there 😊

Re
Review №23

After dealing with PF for 3 months to try and stop the debit orders (AFTER PAYING THE SETTLEMENT AMOUNT) PF still keeps deducting money every month. Useless. They are pretty excited to stand outside on the street and try to get you to join, but if you want to cancel a contract you need to employ someone full time to try and call the customer care number and be on hold for the majority of the morning.

We
Review №24

Loved training here for OCR The Warrior Race. For more OCR The Warrior Race specific training go to Gauteng North OCR on facebook and instagram

In
Review №25

Very clean neat 👌 they clean after every use of a machine

Ra
Review №26

Clean good air conditioning. Lots of equipment to use and spacious

An
Review №27

Great place to go have a good exercise. Ask for Gerhard du Toit, highly recommend him as your personal trainer! 5 stars to you Gerhard!

Be
Review №28

Very friendly and helpful staff. Great range of equipment as wel

Va
Review №29

Great atmosphere and lovely employees

Mo
Review №30

Great gym! The staff members are friendly and welcoming, equipment is always kept clean and in good condition. The classes are fun and keep me motivated.

Je
Review №31

Not a good planet gym. Always issues with broken equipment, showers have algea growing in drains, staff dont enforce rules like rerack you own weights, especially now with covid-19. Complaining doesnt help. Real dont care attitude

Bi
Review №32

Awful customer care and communication.I really do not recommend a membership with Planet Fitness, I had an afwul experience with their basic customer care service and zero follow-through when you experience any kind of problem...Ive been trying to get in touch with them for weeks now, emails and all...During this time I had to call them to get any kind of response... I spoke to 3 different personell in their customer care unit, the last to whom I spoke to, promised that they would be in touch... which I might add - never happened!Planet Fitness Queenswood only decides to contact you and send notifications to you - when its beneficial to them... but unfortunately not when youre trying to solve a problem with them!Please spare yourself the headache and choose a different gym!

Ed
Review №33

State of art equipment. Professional staff members.

Ga
Review №34

Supper friendly staff.... love the staffs tentative means to me and others but Cracks on outer concrete structure...visible through the windows at the cardio sections... lockers that are somewhat cleaned....showers need weekly scrub downs Thur ally and an over populated gym at busy times. Equipment is really good but also feel allot of people don’t look after the equipment.oh and weights are taken from other equipment and by the time you get to the equipment you have no weights to use beside the smaller weights.Parking is a mess too !

Am
Review №35

Worst experience I ever had.... Moved my contract from one club to another because of relocation. Sales lady sign my up for a whole new contract and lied to me. When trying to cancel my contract its was either another year or R1700 cancelation fee. Rachelle assisted me with empty promises and 6 calls later after admitting to me on the phone that the sales lady that sign me up got fired because of this things.After many calls Rachelle promised me my contract is canceled and no cancelation fee . Nevertheless end of the month R1700 off my account and no help from head Office. Spare yourself the trouble!!!

Ge
Review №36

This spot has a pretty great variety of equipment, there shouldnt be workouts that you cant do with them. In addition, they have an onsite biokineticist, hot showers, lockers (bring your own lock), a variety of classes which are free to members, a steam room and really friendly staff. The premises itself is just unfortunately quite small compared to some other gyms, so it can become quite busy with waiting times to use the equipment you need.

El
Review №37

Love Planet Fitness Queenspark, friendly service!!! 💚

Ca
Review №38

Its a very busy gym during peak hours. Well equipped. Its popularity is probably due to its location and accessibility.

Kh
Review №39

Might be a queue to get into the club at times but otherwise still great

Ch
Review №40

Very nice gym equipment and very friendly staff. Highly recommend😁

Gr
Review №41

Awesome gym for a good workout.

Ca
Review №42

Pieter made such an effort to assist me regarding the subscription options.. ive never seen such a proffessional, willing and helpful team.

Za
Review №43

Just love it.

Da
Review №44

Try get hold of them to cancel services, when you eventually do the person says no problem we have cancelled your service only for it to be debit as normal from your account. You try email them, zero response. Using the gym was fine but the customer service is not good enough.

TO
Review №45

Well Equipped Gym ,Found Staff Very Friendly . Well Located .

Ru
Review №46

Great Staff. High quality equipment. Love every second im there.

Co
Review №47

DO NOT SIGN UP FOR PLANET FITNESS. They took my money for the tag and first month but could not give me a membership since I had one previously (7years ago) and I have been blocked on whatsapp because I have been asking for 2 months on an update when I can collect my tag or to pay my money back. Incompetent service.

Ru
Review №48

Nice gym, can we get a better variety of music please.

Re
Review №49

Friendly people and very helpful

Th
Review №50

Very well fitted gym, its constantly kept clean, and the staff is friendly.

re
Review №51

Bit crowded at times but very well maintained equipment and overall good experience

Ra
Review №52

Great gym over-all, very neat and clean aswell as great equipment and friendly staff. The changing roons and showers are also really neat and clean💯

Pi
Review №53

Supporting #contracttransparency. Stop unlawfully debiting accounts. Stop luring people into contracts under false pretence. You guys are criminals and should not have authority or access to debit accounts. You should be reported to the CPA!!!

De
Review №54

Modern gym equipment and great staff. The only problem is they dont offer many classes..especially outside of work hours.

Ma
Review №55

Very nice gym but people that gym there dont wear masks. Not in forced either

Jo
Review №56

Seems big at first then when you gym there you realise its small. Machines usually out of order, usually an issue with the steam room, electricity. Staff are okay. Packages really over priced for what you get. A perk is that there are restaurants around

Ne
Review №57

All the Covid protocols are being adhered to and I can only say thank you for all the effort. Great gym

In
Review №58

Equipment feels limited for the amount of people. Bathrooms are the biggest let down. Very friendly and helpful staff.

Ri
Review №59

Not a new comer to the planet fitness brand. So I was delighted to see that the one in queenswood keeps up the great standards, completely satisfies with the gym and all its facilities. Keep up the good work

el
Review №60

I love my gym. The staff does an amazing job keeping the gym clean and maintaining the gym equipment... Totally outstanding

Ze
Review №61

I love my gym. It does get particularly full during the peak hours. This means that certain machines such as the Smith machine and leg press are completely hogged.

st
Review №62

Clean equipment, friendly staff.Great work out.

Ar
Review №63

I loved being here! Spacious, lots of apparatus, clean all over, restrooms beautiful and clean. This was a wow experience. Wish I could gym here every day. If you stay close, you should really treat yourself and join this club!

De
Review №64

Planet Fitness provides the full package for any fitness fanatic. It sports the most Modern equipment for different excercise routines in a beautiful designed Gym. It is kept spotlessly clean with excellent change room facilities. There is a beautiful lounge and quaint coffee bar with delightful healthy snacks. The friendly staff also make every visit a wonderful experience

Ly
Review №65

Love this gym! Convenient and clean with more than enough equipment. Not crowded like sommer other gyms.

Xa
Review №66

Staff is friendly and the equipment is always clean and neat, good to be back after total lockdown💪

Ja
Review №67

Friendly staff. Great equipment.

An
Review №68

I dont do many of these reviews, just here to support #contracttransparency and the fact that theyre just debiting monies from accounts. When people cancel stop stealing their monies, and stop lying to customers when they sign up. Give back the money

Pe
Review №69

Make sure your contract is checked thoroughly. Dont believe the word of the eager (senior) sales person saying yes yes and yes to all your questions when in fact its not. Ive been struggling for about 2 years with constant double debits, going off as far as 10 days before the agreed date, dishonesty about contract length (Even though we were assured cancel any time - failed to mention R3000 cancellation fees for the any time cancellation). We explicitly told them we wanted to only gym a few months as well be moving thereafter. NOOO problem, cancel aaannnytime. We were eligible for discounts but its easier to pocket more money and stay quiet.Head office is even worse, its impossible to get through to them as you wait literally forever (Do they even have a call center I wonder?) so your best bet is to speak through social media. But this wont resolve it either. Also, once youve given authority to debit your account they have free access to debit any amount any date they choose - when you speak to Head office theyll confirm the date is the 5th but but on the 25th you can be sure the debit will attempt. Sometimes R400, other times R125, or even a random R246. Other months months theyll do all the above, because, heck why not. Also, once they choose their random date and failed to obtain the amount theyll slap a R20 collection fee to it - because extra money.This issue has been going on since 2019 before Covid, and its now continuing. Its a nightmare to get out of this trap, honestly think twice before supporting planet fitness. If it goes right its good I suppose, but the moment theres a speedbump be sure youll have no customer service and face the 7 hells of torture from their incompetence. Ive paid close to R1000 in bank fees due to them debiting at random dates, and if they choose the random 25th theyll wait 5 months before giving you any communication that a payment might not have gone through.Once this happened I settled all outstanding fees after big confusion, as their states dont eve reflect the correct amounts. I settled the amount, tried to move branches and was told again that in the month my account was on freeze I accumulated another R700 in gym fees. Its an absolute JOKE. To this day theyre still debiting my account.If you have any hesitation, STAY AWAY.#Contracttransparency #businesshonesty

Re
Review №70

Great gym! Location is awesome and they have everything and to top it off all equipment is new! Great staff support.

Jo
Review №71

Love the equipment!!!Aircon just right,everything is clean and neat!

Eu
Review №72

Good location, decent equipment, decent staff. Its up to us.

Ab
Review №73

This gym is very neat and has a good layout.The only thing I would recommend is to open at 4:00 instead of 5:00. This would then be in sync with the rest of the gyms in Pretoria.

Ra
Review №74

A few words of advice just dont go there. The sales reps are so rude even talking about you behind you back to other reps. They never get anything done and steal you money by luring about your contract

Da
Review №75

I love this gym!! Its got 2 floors with exercise equipments. Theres a big studio where many classes are held(for free). Theres an indoor cycling studio. Lots of treadmills, bicycles, 2 stretching areas, water points, locker rooms and much more!! I recommend the arobix and cross training.

It
Review №76

You will enjoy working out in this gym. its never too full, no queuing for the equipment. it is always super clean. the showers, lockers and bathroom stalls are kept tidy.the staff members are always willing to assist with a smile.

Re
Review №77

Nice gym and a great vibe.

El
Review №78

Lot of room for improvement regarding the staff. Aggressive sales people who make empty promises. Then management doesnt take responsibility for sales staff who made the empty promises to begin with and Im told, after the contract is signed, sorry mam, he doesnt work here anymore.. But you have to pay. Then... Still waiting after two months to be contacted by the personal trainer for my first personal training session, after I reminded management Twice!

Ne
Review №79

Everything is so convenient. Thank you

Li
Review №80

I love this gym. Wish the steam room was more reliable. But the gym is modern and fully equipped

Ma
Review №81

Lovely gym. Lots of equipment. Also the steam room is awesome

An
Review №82

Neat, clean and great to get fit!

ge
Review №83

Nice gym....BUT Id SUGGEST making the gym hours on Google OFFICIAL or indicating the times on Planet Fitnesss official page, rather than let members being unsure if they can rely on the times suggested by a user which is exactly what happened to me. And the irrelevant and inappropriate comment made by the receptionist wasnt necessary at all. This happened 25/01/2019 @19:55A motive for this review is that I see some other Planet Fitness clubs close at 21:00UPDATE: I terminated my contract with Planet Fitness via email in July 2021, now (October) Im getting phone calls and SMSs regarding unpaid fees, and that Im handed over to Creditworx.Thank you sooooo much Planet Fitness for horrible service!!To anybody that is fond of being harassed, and not getting value for your hard earned money, Planet Fitness is the place to join.

Ca
Review №84

Good gym, everything you need

su
Review №85

Love this gym, as it is the closest one for us. Parking is always an issue, children on the cardio machines during peak times, just to watch YouTube or TV, while the adults are standing in a queue waiting for a machine to become available, not nice at all! Girls at the reception counter, always friendly. Consultants asked me 3 separate time if I want to join the gym, eventhough I am a member for almost a year now and gym a minimum of 4 days a week in that particular gym...

Ka
Review №86

Nice gym people are helpful and friendly

He
Review №87

Staff are very helpful. If you have any questions or need any help they are there for you.

Sh
Review №88

No swimming pool. No parking

Pe
Review №89

For the love of vitality points I gym. Great atmosphere

An
Review №90

Excellent 👌

Ob
Review №91

Lovely gym, all the facilities and modern equipment and machines.the gym is well set up and spacious. Its just missing a pool.

Ha
Review №92

So far so good. First 2 weeks done and dusted. Great sfuff and excellent facilities.

Fe
Review №93

Great place for work out 👍. Got all lastest equipment, even if it is your first time in a gym. Excellent service 👏👏

Di
Review №94

Is bcz am always I make ma self to be fit

An
Review №95

They have almost every machine you need. No pool. Sauna is great but it keeps breaking down and they are never consistent with when its switched on. Generally clean but have weird people that arent hygienic. Sales team are agrresively charming so criticize carefully what is on offer when they make you sign a contract. Its close to many shops which is convinient.

Mm
Review №96

Visited and got intimidated by the vigour of the people who were exercising thereIf youre ready for a healthy good looking body, this is the place to go

Ma
Review №97

Great

Li
Review №98

No swiming pool

Ha
Review №99

Friendly staff, clean gym, never overcrowded.

Ma
Review №100

Nice gym, not too full during peak times which is great

Information
97 Photos
100 Comments
4.1 Rating
  • Address:Cnr Stead & Corner, Whittle Ln, Queenswood, Pretoria, 0186, South Africa
  • Site:https://www.planetfitness.co.za/queenswood/
  • Phone:+27 12 030 0547
Categories
  • Gym
Working hours
  • Monday:5AM–9PM
  • Tuesday:5AM–8PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–4PM
  • Friday:5AM–9PM
  • Saturday:5AM–9PM
  • Sunday:5AM–9PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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