The 0860 number has been disconnected by the sounds of it.The Office Number mailbox is full with nobody picking up phones.I have a query relating to a patent we filed.Should we contact WIPO and lodge a complaint with them directly?

Im very angry with you guys..I registered company on Monday and make payment same time now I just received a message saying failed do to payment ,but I did make payment I even have a prove of payment

The turn around time for services is horrible. my funds have not been allocated one month down the line. The phones dont get answered and opening tickets doesnt work. what is the quickest way to get help!

A clients ability to make payment via Credit Card has been broken for over 7 weeks. This will take a good developer no more than 30 mins to fix but yet here we are, 7 x weeks down the road and still one cannot make a payment via Credit card. If you were operating in the Private sector you would have been fired.

Your communication channels are truly terrible - twitter and FB sends you back to filing a ticket - which is pointless because then you are back to square 1. I need to have my funds allocated urgently and had already filed a ticket online! so now I have a 3 tickets on the same matter! Meaning you end up having so much backlog because people are sending the same queries in different platforms because each platform doesnt seem to be turned around timeously.

I have registered my company end of JanuaryMade a payment, i accidentally paid them moreI have requested that the balance to be refunded im still waiting for my moneyMy company hasnt even been registeredThis is so irritating

I was honesty doubtful about whether CIPC would process my company director amendments on time. I even considered paying an agent to process my documentation but after careful consideration, I did the whole process myself on eservices at CIPC and the whole experience was a great one for me. They submitted my new company registration documents in less than 5 working days and I found the transaction status tool to be very useful. When I called to check on the progress of my application, a wonderful lady answered the phone and assisted me. I was honestly surprised by the efficiency of CIPC especially since I am usually wary of government-run organisations. I say Big Up!

At first the call went straight to voicemail, then they hung up, then the number no longer existed...

This place is pathetic.

Worst Company to deal with!!!!!!!!!!! Seriuosly cannot believe how they treat their clients. I will not recommend them at all!!!!!!!!! Ticket Number: T849329

We are in the process of registering our company between the CIPC and Bizportal platforms, after much confusion we called the customer care centre this morning and had the absolute pleasure of speaking to Kenneth, a junior consultant. He was informative, polite and really went above and beyond to assist us. Thank you so much Kenneth for making our day and being so helpful, you are an absolute star!

During the past 2 years a colleague and friend has laid a serious complaint regarding fraudulent behaviour of the Directors of a certain wannabe Diamond Mining company, where millions of Rand was taken from investors. During this period (2 years) CIPC has made little effort to assist my colleague and the share holders to recover their money and to bring the perpetrators to book. It sounds much like the rest of the Governmental Organisations like SAA, Municipalities, ESKOM, DENEL, etc where POOR PERFORMANCE and POOR SERVICE DELIVERY is the order of the day

Im trying to make a manual amendment to a cc and the application has been rejected 3 times. Every time cipc comes back with a new invalid reason why they rejecting the application.Kindly note the CK2 HAS BEEN completed correctly as it is based on a template our office has successfully submitted on multiple occasions. I dont understand what your issue is.

Web services are great and turnaround times are good if your supporting documents are in order. Would give it more stars if you were able to do absolutely everything electronically, but there are still some issues which must be resolved manually.Phoned the call centre about one such issue and spoke to Lerato - a very helpful lady indeed.In all a great improvement from CIPRO of days gone by.

Im an active director of an active company. On the self service portal it says I shouldnt have to pay to access some documents buy I had to pay. After paying the R30 I still havent received anything a week later. Please assist. I wouldve come to the head office but the reviews here are terrible to say the least

They are the true meaning of incompetence, unreliable and dishonest. Infact they give this words meaning.

The worst. I have tried to exit as director from a company which I am no longer a part of. Everything I have complied with but I am still listed as director, I am not even involved in any transactions of company and I fear if company operates fraudulently without my knowledge, I will still be listen. Phone calls go unanswered, emails not returned, I honestly think they do not care how they affect people. They dont care if they service level is pathetic. And I am sure no-one even reads comments to follow up and try improve service delivery. Its honestly the worst. I actually spoke to a person on the phone who asked me to email them all documents to which I did , nothing was done and no follow up. I think things are just said to get people of their phones. Absolutely terrible and pathetic.

One day and had my company registered with a name, trade number and with SARS. Way faster then ever expected. Did the registration through FNB

Can you guys please add the .design gTLD on your e-services. It says wrong website, and this isnt wrong at all!Please amend this, please please, or advice me on how I can bypass it.

It is no wonder our economy suffers. CIPC cannot function correctly if an actual person has to get involved. But this is good, rather support a consultant and small business.

Running around in complete circles. The CIPC hasnt received the payment I made to them over a week ago.All I do is get referred to queries which will take me another week to hear a response. Just to start transacting.

None of the phone lines work enquiries go unanswered all I want is a name change yet nobody seems to be able to tell me how long it is going to take Ive waited weeks without response after the name change has been submitted

At the CIPC head office waiting to be assisted for more than 45mins and the staff at copy right are there but not picking up their phones. Trying to make a difference but the people are not helping young people =(. I drove for 3 hours just to get no assistance. People are walking in and out and not even asking if we need help. And upon seeing that they are not picking up she cant even go up to check or fetch them to help me. I finally got help from a guy called Mpho who was not from the copy right team and he was helpful in the end thanks.

0 out of 5 stars is more accurate.Absolutely shocking service.Calls unanswered... when you finally do get information about what we need to send, send an email with what they require and NO REPLY?? Been over a month already.How does anyone working there justify getting paid?

The website keeps showing me an error that says server too busy when I try to transact on the e-services platform. This is very disappointing!

My call was answered within 5 minutes at least, i spoke to a lady who was willing to listen and advise and thank you for that. However i hate the fact that almost everything is done online, but overall the service was ok. I will give three stars.

Dont reply to emails, call system is useless, website is terrible and makes it completely impossible to register for a customer code if you have an accent sign in your name (é) - so you have to hack it. Oh, also - they store passwords without a salt OR even a hash on the database so they are completely viewable by even amateur hackers. Just another typical collectively useless government commission. What an absolute disgrace. Ive tried to contact them so many times Ive lost count, and lost patience.

Looking for the minus zero option.always having a problem USELESS

Another government run department that fails in its duties. No shock here! No one answers the phones!We had a chance to prove to the world that a African company can be part of the global economy but alas it was not to be. What did we expect when some of our top leaders dont even have a matric. You wouldnt want them managing your company so why let them manage our country?

I register companies every week without having any problems. If you do it correctly it works well. Sometimes, especially around holidays, you may have to wait an extra day or two.

Bunch of Loosers. We have been sent back and forth on the resignation/amendment of directors. Yall dont have a clue what you are doing. Incompetent bastards. Why your telephones dont get accessible? So you can hide behind the web. Simple documents have been sent certified and police station and signed yall keep on sending them back. Why? Get on up you fat arses and do some real work we pay you for.

Tough to get hold of your offices but no need really, your web services is GREAT!!! Those complaining obviously did not deal with your offices back in the 1980s

I have been trying to change my name electronically and each time it tells me the server is too busy. I have approved name reservations and am afraid I will lose them can someone please help.

ABSOLUTELY LUDICROUS CHAOS AND INCOMPETENCEAs at 19 Jan 2018, it is impossible to pay Annual Returns via Credit Card (despite this being proudly advertised on CIPCs site). So I went to an ABSA branch and deposited cash directly into their account. Now..trying to pay my Annual Return, I get the following helpful error message:ERROR: System.OverflowException: Value was either too large or too small for an Int32. at System.Number.ParseInt32(String s, NumberStyles style, NumberFormatInfo info) at System.Int32.Parse(String s) at AnnualReturns.UpdateEntDetails.btnAddToCart_Click(Object sender, ImageClickEventArgs e)TRY TO REACH ANYONE ON THE PHONE...VOICEMAIL, NUMBER DOESNT EXIST OR NO ANSWER. At ANY of their numerous numbers. And then, of course, I will be charged a penalty fee for late submission of the return.Guess that someones family member of friend made a huge amount of money building that abomination of a web site.

Difficult to get parking. Not very helpful.

No-one answers the phone - EVER. Website is great but should be able to do everything electronically.

Your services is very poor. running corporate like tuckshop is even better cause you get what u want. i will rate your services -100 up to 100.

SHOCKING! DOES NOT DESERVE A STAR! Went to register at main head office - I was sent to block F, where the SECURITY GUARDS saw to me and my application?! I asked if I could speak to someone of CIPC, but was refused to be let in. I was then diverted to a mall just down the road where CIPCs registration store is located. I waited for 20 mins before being seen too. the employees DO NOT take their jobs seriously! Laughing at my requests and answering personal phone calls through out my time there. Eventually after 1 hour and 15 mins did I get my request. This is shocking. i am a youth thats is striving to launch a company and create employment. How do you want this country to flourish when entrepreneurs arent taken seriously? Shocking, absolutely shocking.

While the service is very essential for the beneficial of the business society and community at large, CIPC Staff need not bring this organisation into disrepute. You are working with professionals be professionals

The overall service from the assistant who referred me to the main office right down to the self-help terminals office in Sunnyside. The level of knowledge and service competence is just phenomenal, I went in there clueless and came out a business woman and trademark owner. My day was turned into a fruitful adventure by the outstanding CIPC assistants. The two proffessional women and a gentleman [Thomas] not forgetting the helpful security staff, are one of the kind. Thumbs up to CIPC for a spot on world-class recruitment of such dedicated and well-trained employees. Thank You!

I dont Understand whats happening now. I have registered as a customer on the CIPC e service. first few day when i called the number i could go through and was assisted. but now the phone just rings and no one is picking up.

Ive been trying to change directors details, with all required documents attached but I just keep getting an automated rejection email. Why is that?

I logged a name change on CIPC website, and was told by a call centre agent, and their website, a name change takes 15 working days. It has now been 16 working days, so I called the call centre and waited over 45 mins. for call to be answered but then I was told (spoke to James) that a name change will take me 43 working days (I have the audio recording of the call), he said, I will need to log an online query now (Which cannot be done, as the queries website page is down)So now, after waiting 16 working days, according to the call centre I still have another 27 working days to wait??? But I cannot call the centre back, becasue I cannot afford to wait another 45mins for call to be answered. Why does your website say 15 working days to do a name change, but infact its 43 working days????

You guys dont respect peoples time at all, been trying to get hold of you for 3 weeks now and still no one answers the phone. I emailed you and no one bothered to respond. your service is pathetic.

Dont try calling them, you cannot speak to an actual person that works there, the responses from their staff are generated by bots.CIPC is a joke

What exactly are the operational hours if the doors are closed at 15:37!! Requested company documents over 2 weeks ago online, I made the nececary payments and I still havent received them!!!!! Today I follow up and an employee at CIPC SUNNYPARK sends me upstairs to the disclosure department WHERE THE PUBLIC ISNT ALLOWED TO ENTER!!! Why do we have such facilities if all they do is FRUSTRATE THE ENTREPRENEURS EFFORTS!!!!!!!!!!

Hello cipc your service is too slow I have more than two month waiting for Pty I pay the money what is the problem because our government implement vukauzenzela but I am stressed help I need it know

Poor Service. They dont answer calls, late e-mail response.

Impressive building !

I have on one day spend almost one and a half hours trying to get help on their call centre number. Each time I hold 30 minutes to get through because of High call volumes. As soon as you get through the person on the other side put down. It is clear that no work get done there and that it is just a lot of parasites working there bleeding the taxpayers money. What is more concerning is that there is apparently no management or quality control done.

I was on the line for 20min with no respond.........for me that was pathetic to say the least.

Useless CIPC. Say they stay open until 4 pm but they close at 15:30

Bad communication no service desk or assistance no obataphele poor service delivery no one can direct you to correct help desk one hand does not know what the other is doing.

Sorry no stars ! Have been trying for three years to get my account balance sorted in order to submit returns - no joy from the commission . They just send closed tickets else no reply to e-mails , dont answer phones ..... only reason I put a star because if no stars selected you can not post a review !

I register peoples companies, never had any problems or delays just as long as all the required documents are in order.

TERRIBLE PASSWORD DOES NOT WORK AND THIS HAS BEEN A CONTINUOUS PROBLEM. NO ONE ANSWERING THE TELEPHONE

Ive been trying to call this office for the past 2 weeks, it goes to an answering machine and cuts you off. This is pathetic.

Terrible service, if founds dont reflect you have to wait 3 weeks for your inquiry to be attended to, we cannot afford to continue having people who do not know how to serve in entities like CIPC

Please add an email address which is operable onto your website.

Awful experience, no response and no action despite logging numerous queries.

This place is terrible they gave my company name to a different company they say i must call company tribunal but now I must get the other companies ck2 papers but I must pay for that . why is this my problem

The worst service that a human can ever experience in any company or institution!I cannot believe that a person can actually care that less in doing his/her job.Shocking!

All your phones are machine operated,when exactly do we get to speak to a consultant??its frustrating.

Terrible service! They dont want to communicate with you, not by cellphone, email or by live chat. They dont deserve a single star!

No response to tickets for over 5 weeks. Then phoning for more than a week for someone to answer phone. And when you finally get to speak to someone, you have to experience extreme rudeness and they cut the call.

Useless

They service is up to s***

Register your company in less than a 2 days

Yoh!!!!!! So many complaints!!!!!!! Deregistering...

They never answer the phone , shocking service

Website does not even work

I dont even have the energy to type my story.

Shocking service

Terrible, terrible, terrible service

How long it takes to register PTY

4 weeks later still waiting for my payment to be allocated

We got a mail that there was a request to amend the director details to our company. We never logged such a request. Must be fraud and we can not get hold of them to follow up the scam . What are we to do !!!!!!!!!!!!!

Its very good

Great help

Very bad

What a joke.