On the 13 th July i dropped a table chair off at the block house for a repair on the chair.There was a house agent that was fuming over bad service at fist i ignored it. But it was all about bad service from the block house people not commiting to their promises.At that point my service was okay. But when i went out that house agent was still fuming and warned me about the promises and bad service.I ignored it.... but hey what a shocker. I have recieved no calls whatsoever from the blockhouse for a week. So i called and i was informed they collecting the chair today the 20th July. So i was told the chair is ready i can collect at 12 on the 20th. So i was 5min away from the blockhouse traveling all the way from the westrand little falls. Then i recieved a message stating they not happy with the chair. And they have to redo the proses asfor the lining of the material arent right. I asked for pict nothing were sent. Then the lady said they will deliver the chair to me. Never were there a time frame given. So i was at a customer them i recieved a call that the oaks are at my gate. Demanding they need to drop the chair of at the security.So far it looks okay. But hell no people i will never ever refer the blockhouse to anyone.Its a BIG NO GO FOR ME.
Good quality furniture, modern style and with a nice vibe. Good service!
We visited enquiring about the pre-fab homes. They look lovely & it looks like a beautiful cafe. However, after being greeted (in the loosest sense of the word, as there was no greeting) by the hostess, we had a brief look around & left. She was incredibly rude, patronising and unhelpful. Being there was a chore for her and helping us was really not what she wanted to be doing and sadly she made it very clear.A great disappointment, as you have a lovely location & great products.
Had a delicious coffee and lunch. The service needs a little more attention.
Cleaver designs and magnificent fabrics.
The hostess was very unwelcoming, as if wanting to be there is a trouble.
Love there stuff
Lovely furniture