Thank you to Livia ( Hatfield Flowers) for always going above and beyond to deliver flowers to my parents, on special occasions as I live in Canada. Her flowers and bouquets are always fresh and beautiful. Will highly recommend her for your flower needs. Thank you again, excellent customer service.
Absolutely amazing service, hassle free. Of all the flower service companies in Pretoria, this was the best.
I am VERY impressed with Hatfield. They went ABOVE and beyond my expectations. I ordered a snack hamper, flowers and a balloon from abroad for my boyfriends birthday. They were very attentive and communicative through WhatsApp and responded quite fast.Due to the lockdown alcohol ban, they provided an alternative non-alcoholic beverage (which my boyfriend loved!). I also had some issues with payment due to being international and they were very accommodating. And to make matters worse, my boyfriend was not going to be at the delivery location at the time discussed, so they took it upon themselves to contact my boyfriend discreetly and ask when he will be at the delivery location. The delivery was done at the arranged time and my boyfriend was ecstatic and VERY surprised. The snack hamper is HUGE and has plenty of variety for days and days. I am so thankful and appreciative of all the efforts they have shown, especially since I am abroad and unable to do anything special for my boyfriends birthday. They have really made this day extra extra happy and special for the both of us, and for that, I want to thank them with all of my heart. I am eternally grateful! The service is impeccable and I would highly recommend them!
I suppose Im the unlucky one. I was sore displeased with the service I received from Hatfield Flower. Im not for bad reviews but the level of communication I received was bad, and I ended up paying only to realize that I was paying for an incomplete order. Please improve your communication and be transparent because a beautiful day just got spoilt while I was trying to make it special. To top it off, the lady made it sound like I did not understand clearly while I had asked my question clearly. No apology, nothing.
So bad staff does not know the prices owner does not awnser the phone staff is also not very friendly saying we should phone the owner because they cant reach her
This is the most amazing people I have ever met. Livia and her husband is excellent!!! Quality product. Unbelievable, quality service..
Really great service, I called in the morning to buy sunflowers and have it delivered after which i was told they will arrive straight from the market round about 12:30. I then called again and ordered and within an hour the flowers were arranged and delivered. The most beautiful HUGE sunflowers! Great service !
Amazing service from the team. Very fast and efficient. Ordered on Whatsapp and the delivery did not take too long after that. All I had was a budget and they put something awesome together for my wife. My new go to flower shop.
Such kind and friendly service. I was helped without delay with a custom order and it was delivered very soon after.
Really great helper. The sold me some nice flowers and even delivered them for my compatriot. Real stand up people these.
Love the service from Olivia. She helped deliver the corsage wristlet which I requested and the corsage was done even better than the one I selected off of Google images. The packaging and care is to the tee
Fantastic service! Sweet and accommodating. Managed to deliver to a tricky address, and after I messed up, managed to phone and direct the driver to the correct place. They took my order online, I followed up with a call, to find out they had load shedding, but they were quick to confirm my order and put my worries at bay, all in all 5/5 for me.
Great shop, just a bit hard to find especially when using GPS... Thats probably not even their fault. Lady gave me a free card coz I made a R500 purchase so that was plenty cool!! Loved it
This place is so great for fresh flowers, as many or as little as you would like and they ackage them beautifully. Also other gifty things for sale in case you would want to add to your gift
Fresh flowers, friendly staff and a wide variety of stuff youd never look for but be glad u found. I ordered a corsage for our wedding and it was done perfect and stayed fresh for days.
This shop its awesome always says helps says my marriage
Ordered a wedding bouquet, and I was happy with the final product, when I went there to collect, the bouquet was ready and waiting for collection, and I received excellent service from the ladies.
Always on time and beautiful fresh flowers.
Not a bad place but Netflorist does it better and cheaper
Yesterday I received amazing service from Hatfield flower. They delivered for me at 10PM , friendly service and a beautiful fresh flower. Thanks you Hatfield Flower
It was a great service they even allowed me to personalize my bunch of flowers to my choice. Thanks again
I got fresh and lovely flowers 4 my birthday here
Good prices and great service
Good shop for gifts and the like
Excellent service!, made the love of my lifes birthday so memorable with a beautiful selection of mixed flowers and gifts exactly the way I wanted it to be, thank you Hatfield Flowers for making her so happy on this special day.
Will never come back here. Would have give 0 stars if it was possible. Bought flowers to the value of R 500 (plus an extra R 60 for delivery), spoke to about 4 different people (including the owner) who promised they would get back to me which they never did. My wife will now not get her flowers on Valentines day and unfortunately Hatfield flowers isnt the one who will have to break the news to her. WORST CUSTOMER SERVICE EVER - if you in the area RUN AWAY!!!!!
Thanx a million, excellent service, beautiful fresh flowers! Professional!
Very good service.
They even have sunflowers.
Beautiful, affordable flowers
Very bad not friendly
Reliable and excellent service
Good service
Good service
Excellent service as usual
Always helpful