Paying was the easiest part but getting your graduation photos was difficult / impossible (I havent even recieved them yet).Paid for graduation photos that werent emailed to me, every time I email to inquire I do not get a response, I get an automated response saying to expect a lead time of 7-14days and it has already been 20days since!!!......
Amazing service, though the receptionist rushed through everything I was able to get my pictures and I love them.
Suitable for Graduations, Family memories, Weeding photos... Great Studios at the premises
I am so disappointed with the service received. I paid for my Milpark graduation photos in April and got an sms on the 23rd of June saying my photo was dispatched via registered mail. I called in today and spoke to Precious, all i wanted to know was which post office was my photo sent to because we dont have one around where i stay and i cannot be driving around to different post offices which are a bit far from where i live. She told me that i need to track the photos myself and its not their fault that i cannot track the photo. This made me very upset, whose fault is it then that i paid for my photos and i cannot get them? This is not the kind of service i expected really. She told me the post office website is down and she cant track the photo on her side, she will call me next week, like really? and also it was an absolute lie, the website was up at that very time however the parcel information could not be picked up/tracked, the parcel details cannot be found....Please deliver my photo or give me my money back.
GHP took our graduation photos at UJ and I absolutely loved the photographers! Very professional and not afraid to take extra steps to create a relaxed environment. I cannot wait to see the results!
Loved my GHP experience. Was able to book the studio for graduation pictures and the photographer was great to work with. Will definitely be back for more photos.
Quick & efficient service. All COVID-19 regulations were adhered too
I love the quality of their pictures,the only thing I thought they edit the floor to make the pictures look more decent but they didnt which kinda sucks
Loved. They take great photos. The photographer was very nice
Fast kind reliable services
Beautiful place,clean, the photographer was very professional
Great pictures and fast service
Needed school photos of my kids dating back a couple of years, they had them on record, printed them and has them ready by the next day, great service and very friendly staff !! Thanks.
If you want professional service and quality pictures this is the place. Their offices are welcoming and now covid compliant. Best of all is the service I received from Pinky who made my experience seamless and positive. Shes friendly and will apologize when something goes wrong. I definitely recommend the place.
Willing to innovate to supply a quality product to their customers.
Their service is fast abs excellent
The service is quick and ptofessional
Poor service, especially after they have been paid. It was when I was going to collect my pictures
Ordered graduation photos:Waited 4 weeks to be absolutely disappointed.What horrible photographic skills for the stage photos. Anyone could of picked up a camera and took photos of this quality yet I’m paying professionals.The self-portrait shot wasn’t even what I paid for. All they did was take a photo of my face and shoulders. I wanted to see myself holding the scroll which is how I stood in front of the camera that day. I can take pictures of own face and shoulder as I please so why send me this garbage.I even requested the printed copies to be deliver to my P.O. Box yet they still failed at reading my order request by emailing me that they are ready for collection.I cannot even emphasis my frustration! I do not even want my printed copies anymore cause they are just generic photos. I might as well just fake my own graduation photos than to recommend this company.I would rate this less than a star if I could.
Good service from the reception.
Great service. My graduation photos were amazingly beautiful. I graduated May 2019. I love my photos.
Quality photography at its bestXoxo👏👏
I feel absolutely cheated by these photographs. The quality is rather disappointing as I thought these would have been more like a cardboard feel but instead they feel like ordinary colour paper. If Id know this I would have not spent R650 on these pictures and instead I would have rather gone to CNA with a flash drive and printed pictures there and laminated them myself. Nickay Photos does a much better job than you and Ill inform my friends NOT to order their pictures from Gordon Harris and I wont do so when I graduate again.
If I could rate lower then 1 star I would. They are completely unprofessional and their photos are no where close to the standard they should be.I had my graduation on the 10 of April and I havent received anything yet , its the same story with all my peers. They dont communicate to let us know whats going on. Its a shame we have to trust them with such an important event in our lives. I am graduating again and I would never trust them to take my photos. I would rather take a selfie on stage. I am utterly disgusted by their service. Even when you call them , their customer line is so terrible. Not to mention they make you wait on the line for so long. I never post reviews but this company is honestly forcing this out of me.My actual rating is no star.
Professional and friendly service
Loved the excellent service
The place of excellence, talk of high resolution photos, cannot mention any place but gh.p photographic. Everlasting Memories painted in light. I love this place. Give it a try, you will love it too. The environment commands one to love it by just being in the place.
Very professional studio to take portrait pictures. I was impressed with mine. The frontline staff is professional and very helpful.
Excellent
The photos and the prints came out beautifully. Really good service without any hassles, they even found and fetched my boyfriends graduation photos from 2014
Great service
I was half with the service, didnt really experience anything bad
Good service and accomodating staff. I needed my graduation photos urgently and got them in under an hour instead of 4weeks
Photos. They took the worst graduation photos every. For that ridiculous price of a service, I rather let my 8 year old nephews use my phone to get better photos than that.Please never use this company and save your own money and time. It’s just pathetic.
They took graduation photos in May and delayed the order for 3 months. The photos were ready in August. Granted, they sent emails apologising for the delay. When I eventually went to collect my photos, I did not realise upon collection that there was a missing photo and that another photo had been printed twice. I brought this to their attention via email. The response I received made me livid. Instead of acknowledging theier mistake Michelle Engelbrecht tried to use a disclaimer that I had signed for the photos. What rubbish! I paid R750 and she wouldnt even give me the time of day. I was having none of that! I demanded that they look into the mixup because the error was on their side. Eventually Sylvia Franke asked me to bring in the duplicates to replace with the outstanding photo. I was dissappointed by the way they handled the issue which resulted in an unpleasant experience which could have been avoided.
Great service, responds quickly to emails and are friendly over the phone as well. Even though my graduation pictures were taken in 2014, I still managed to order and receive them now with no hesitation. Thanks.
I got my 2018 Grad photos in 2020(I even forgot about them) through the Lockdown special without any hustle, 1 day excellent service!!!
Its a lovely place, the receptionist are so helpful even their studio its awesome. Neat, clean, welcoming atmosphere
I have been waiting for my graduation pictures for almost 6 weeks now. you guys said you will deliver within 30 days (4 weeks) yet i am still here without any pictures. no communication on what seems to be delaying the process.
I graduated on the 12th of April at VUT and im still waiting for my pictures. It was a struggle for them to send me softcopies and i dont even think im still going to receive the hardcopies. I keep calling and their line is always busy, havent got any replies on all the emails Ive been sending.
Thank you for the beautiful graduations ceremony pictures 👊
Good place especially if you have graduated. I loved their photos😃
Very welcoming
Very professional photography service. Excellent image quality. Thank you!
It’s been 11 weeks and I am still waiting for my graduation pictures. Worst of all there is a minimal communication as to what is going on. How can you treat paying customers like this? It’s terrible, honestly and it pains me to do this. If you guys were more communicative, I wouldn’t have made this review.
They take the Best HD pictures, great quality, great service very professional staff by the photographers, highly recommend it.
Caring, loving people and a well organized and clean place
Great service, grad photos are beautiful. Thank you.
My graduation was in May 2018. I had to phone them in August 2018 to hear why I have not received my graduation photos yet. They only then responded and posted/ e-mailed me the photos :( Got a feeling that I would not have received the photos if I did not phone them.
Fantastic service. Great experience. Very professional quality photographer.
High Res Photos for Grad were excellent
They did my graduation photos... nice
No email telling me if the are any delays for my photos nothing but I paid you guys argh mxm
Beautiful graduation photos. Didnt disappoint:)
Great service
Five star experience
The guys are good at what they do, just the prices are a lil high
The photographs are of very high quality and they have great service. You can book the studio for family photo shoots and they prices are affordable.
Ambience is nice. unfortunately it takes 30days to get your photos .
Fantastic professional photographers if you want HD quality photo services
Quick and helpful...Keep up the good service to us customers...🤗😘
Very prestigious, they did an amazing job with my graduation photos.
A place for studio photography, they specialize in graduation photos
My graduation pictures were perfect
Awesome job guys. Thanks for the beautiful graduation photos
I loved their service delivery
Professional people
Highly established organization. Professional and magnificent work.
Always deliver quality pictures. No disappointments.
I will be making very strong recommendations to the University of Cape Town to discontinue your services.Ive paid 400 for 3 photographs, which were promised to be sent over a month ago. I have since FINALLY received the digital copies. The pictures I took on my cell phone at my graduation are better. My photographs look terrible, and Ive been forced to edit them myself. The lighting is despicable for a professional photographer.Additionally, as a black student, graduation is very important to me. FOUR HUNDRED RAND FOR THREE PHOTOGRAPHS IS DISGUSTING. And makes the graduation memory inaccessible for many black students.I have also sent 9 emails to this company, enquiring where my photographs are. None were answered. I had to fork out more money to phone only to be told that there is a delay. More than a month after the photos were due. There was no communication prior to this to inform me of anything, and had I forgotten about my order, who knows what they would have said about the R400.So you pay too much money for rubbish photos, with atrocious lighting, zero customer service, and delays. I can only use one of the three photos, which has also obviously been cropped and so is also inferior quality.I want my money back, and I will not rest until everyone knows how terrible GH Photographic is and until UCT recognises another graduation photographer.No apology will rectify the 9 emails that went unanswered, nor will it remedy the fact that I have useless photographs of myself on the stage Id waited to grace for years during my degree.
Classic, memorable moments captured in photos
Assisted me almost immediately. Good quality photos.
Great work. Proffessional
Great photos. Great service
For best graduation pictures
Perfect setting for your family pics...
Great service great photo quality
Great customer service.
Cool
Quite a pleasant environment to do business in
After driving for 40 minutes to fetch my photos, only to find out their are closed on a Saturday, 10 August. From the email they sent, last month it said they open on Saturdays? Im so confused and unhappy. They should have sent an email to clients with photos to pick up for exceptions or changes in their operating times.
Only took a year to deliver graduation photos
Absolutely no customer service or flexibility at all. Overpriced and my grandmother could take better photographs from the grave.
Good for graduation photos professional.
This has got to be the most unprofessional company I have ever dealt with. No customer service whatsover. We are waiting over two months for my sons golden key pictures from Wits to be delivered. We paid extra money for the photos to be delivered to us. Highly disappointed. Totally unprofessional. I will not recommended their service to anyone. They dont even deserve a one star.
Best place for family and friends photograph
Effecient & professional service
Very professional service and efficient
Great graduation photos!
Professional studio, cant complain about their methods or quality
Friendly staff and great formal pictures.
What horrible pictures ,so disappointed....nothing close to professional pics ,the quality is terrible ,stage pics are absolutely horrible !!!
They had pictures I required since 2001. They can send them electronically
Great photography studio
Great service and photography 😊
Service outstanding.
Great service and photos
Collected my graduation photos