Honestly the worst McDonalds ever for Delivery! Every week I have to fight with McDonalds because of a wrong order. Its not even a mistake as they will tell you they put what you didnt order in there. No call to explain and even escalation to head office is just null. Every week they will ensure to deliver an unpleasant experience! So so frustrating that no one cares enough here. They act like they are doing you a favour. Would not recommend to anyone! Steers Karenpark is the best alternative!
Excellent customer service..I just love how Bra Willy interact with customers when theres an issue
It was truly such a bad experience today, they ruined the whole days mood and my entire experience with Macdonald, I also dont think Im going back to that Macdonald again they were so rude and disrespectful.The customer is always right they definitely didnt see the value in that, the owner of that Macdonald should definitely see to talking to them and reprimanding them, such bad service from those 2 staff that were so disrespectful towards us even dispite the fact that many people were there.
Mcdonalds wonderpark , pathetic service and most rude person working here Mapaseka buying lotto on her phone at the door of the building and screaming and telling me that she needs to spray sanitizer when I come to her she says she was calling me but when I ask her why she is on her phone and calling me by Ay wena how do I answer her by hey wena
Love their drive through team.. Very quick and friendly
After long time of not going out decided to take my kids n mom out for sit-in lunch we were scaptical at first for our safety it was nice social distance maintained not full inside. Nice experience and service
Good service and the food is fresh. No complaints
Top service, default meals for my kids and thank you for having apple pies always available unlike year before last.
The stuff members are friendly and they give you your Oder in time and also it has parking it is also good for kids and older people
Took almost an hour to get FAST FOOD. Had to push the staff to prepare mine. Looked like they were prioritizing take-a-lot deliveries over customers who are actually in store. Poor service.
It really be nice to get Mr Delivery or Uber eats in our area The Orchards Extension 24 instead of having to drive to you and waiting in queues.
There is no COVID-19 compliance officer on site. People come in and go out as they please, without waiting to be sanitized or called in. The store supervisor herself went out through the entrance and she was wearing tekkies the day I was there. When I told her, she gave me a look that would have killed me, if I was not made of timber and caliber.
I received my order quick and it was hot Nd fresh especially the fries 🍟😂
Nice restaurant, great waitresses... Reasonable waiting time for food 👍
All the Covid-19 precautions were adhered to, and the food was just exquisite. Fresh and nicely done. Excellent service. Deserves a 5 star.❤
The service is fast and they are always getting your orders right
Just love where the shop is located at wonderpark.
You wait in line, not for long though. Everything is speedy and you easily get your food. Good service
Received the best service today, the food was really nice. They are all adhering to Covid-19 protocol and they wear masks.
Friendly service and I also enjoy thier orange juice if delicious
Staff isnt friendly in my honest opinionBut the food tastes goodNice place
Poor customer service waited 40 minutes + in drive thru and no toilet paper in the ladys room seriously
It truly was a breath taking evening
Packed to capacity but good quality service and friendly staff. Im loving it.
Good Customer service, they even follow Covid guidelines to keep us save.
Got the worst milkshakes. They were all froth no shake. It felt as if we were drinking foam.Im very disappointed
It was one of the best times with my family we love it and had a great, wonderful,beautiful experience l am loving it
Service extremely slow for a fast food place...
Thank you so much Aus Tshegofatso you were too kind.Melissa Girl is soooo rude, she needs some training once more bcs clearly she forgot her place.Being impatient with Customers its her first wrong.Macdonalds WONDERPARK please encourage your STAFF to improve their moods, talk well with clients nd explain further if they having misunderstanding.Melissa please RESPECT US!
Good food. Qué was really long for both the shop and the drive through.
Employees not helpful. You wait for orders for too long
Good service. Covid19 protocols observed
In regards to the drivethru, do not come here during the 15th and the 25th to the 30th of any month. There is always a tedious line of cars crawling slowly to the intercom to register orders. Outside of those dates, the drivethru is efficient, the staff is friendly and the food is delivered perfectly in accordance with MacDonalds standards. And occasionally a begger will pop by your window by surprise asking you to buy them food. Good luck, hope this helped.
Its unsanitary how you get sanitized at the door.. Then after that im going to touch an unsanitized pen to fill in a form. Then before i pay with my card they dont sanitize the machine of which many people press, to enter their pinsAnother thing is i didnt get refunded for the chilli cheese fries that werent available but i had already paid for them. Wow...
Its not out of this world, but ok to visit
I write this review with a heavy heart yesterday morning I went to buy breakfast. Now I ordered a hazelnut latte. Instead they made me an iced coffee. I told them that they gave me a wrong item which I didnt order..I told them I really do want the hazelnut latte I dont even mind paying for it..now they took the iced coffee and promised they would make me the latte..well when I got home I found out that its not the hazelnut latte they gave me but rather a normal latte....now I really feel that they insulted my intelligence..I payed for something which I did not get..that is day light robbery...Im really disappointed in this store...
Quicker service by utilizing the drive through
They didnt put the catch up and the burger was burnt to black
The queue was long and moving very slow. Either than that the service was good
Definitely one of the most delicious MacDonald around town....check it out
The staff need to READ THE ORDER PROPERLY.. ordered and paid for a double quarter pounder and a single quarter pounder was in the bag....it not the 1st time
Shift manager (Thomas) doesnt deserve the position. Leave managerial positions to young people. At least they can keep up! Very disappointing. Zero communication. Thomas and his staff need some training!
Good service but the drive through line is too long
There is always a negative drama here...of they didnt run out of ice cream..they run out of something...and worst of all their McMufdins arent done and cooked to the franchise standard. 🤦🏾♂️
A great place to have fun and spend Quality time with Family and friends
Friendly and fast service
Im not happy with you.... I bought kiddies meals amongst other things. Was not given the kids juices and the toys. And its not the first time.
Terrible service. The staff is rude and unfriendly and the manager promotes this behaviour. Long waiting time for orders. Avoid this store if you can
Good location and friendly staff,only long queues in the evening.
Amazing professional service. Clean store.
Excellent customer service. Very short waiting time for orders
Bad attitude from the cashier who is clearly clueless about COVID regulations with so much inconsistency. Drive through very slow.
Friendly staff members and no long time waiting for you order
I love the place its clean and they serve good food.
Service was as delicious as the meals me and my family enjoyed, here is another 5star 🌟🌟🌟🌟🌟
Personal Friendly. Breakfast nice and affordable.
Service was good
I am not satisfied with services. Ive been trying to place an order for past 2 days till this day my order hasnt been taken. Wonder park McDonalds, please improve services.
It was McDonalds drive thru. Nothing to write home about
Refused to take my order 20 minutes before closing time
I placed an order for delivery 2 hours ago and it still hasnt arrived. I called asking about it and they still havent gotten back to me. If I could give them no stars I would!!!
Ok
The drive through was long and we waited for a long time
The Best Franchise By Far. 😁😁😁
Newly renovated. Clean, efficient service. Great staff. Plus the self-service terminal is awesome 😁
The food is always fresh
Good service.
Not too bad,the service was bit slow due to customers have to place order for themselves on the kiosk machine
Service good and on time with everything well done
Enjoyed the food and service, no complaints here ☺
It took a long time to get my food
Nice nice
Just reopened after being closed for renovation. Pretty interior with the new order stations. Very busy, but still goes quite quick.
Quick service, always clean and good customer service.
Waited forever for our order.....to full no ventilation.2 Stars for the renovations looks nice.Mini was also very helpful
Did not really enjoy the burger, felt like the petty was rotten🤦♂️
The ice coffee is amazing
The service was awesome. It was my first experience of the automatic purchasing/ordering machine. My only issue was the bun on my burger. It lacked taste. I did not know what I was eating anymore.
Good place to be and enjoy yourself
Service is perfect 👌
It took us 30minutes to buy food through the drive way.... imagine well the food was nice hot and fresh.... If it was not for my cry baby mommy I want McDonalds I would have gone home to cook
We just stopped for a mikshake and chips and waited nearly half an hour for it to be served, that while there were only three other tables with clients
Quick service and friendly staff.
Orders being declined on app the whole time and not receiving our food. Very bad customer service
Always providing the beste service. Would like faster service .A double quarter pounder with extra big mac sauce is always a winner.
Clean, warm staff and less waiting time.
The service is so poor the stuff cares less to notify customers of the TAT on their orders until I had to call after an hour of waiting and spoke to a very rude gentleman who told me I still have to wait another 1:25 minutes for my order to be delivered. You guys are giving McDonalds a very very bad name. The management really needs to look into this seriously so not satisfactory to us all
The service is fast and good
Fast service and the people there are friendly.
Love this system of stand alone electronic cashier terminals. Brilliant idea introducing them.
Quick service love the place