I went to Truworths Mall at Reds to return a gift. The person who purchased the gift for my child left the province and therefore emailed me a copy of the receipt. I showed this to the cashier and she advised that they cannot accept this and they need it to be printed, I asked of I could email it to the store and they said no it has to be printed. I then went to another shop and paid to get the receipt printed. I went back to the store and I bought 2 items and paid in an additional R30. I proceed to leave the store and I was then stopped by security as the cashiers did not remove the plastic security tag. I then got home and I saw that the items I purchased were buy any 2 essentials and receive 30% of the cheapest item. I did not receive this discount. Now I am expected to go back to the store so that the cashier can rectify this. This wasted my time and fuel. Pathetic Service at Truworths.

Friendly and professional staff

I love the personnel at makeup dept, Earthaddict range is to die for.