Where to begin... I was referred here to get an SAP-21 form for an insurance claim. It was absolutely impossible to find the investigating officer I was referred to. It was apparently also impossible to arrange anything over the phone, requiring me to drive there multiple times, only to return empty-handed. When asking for the investigating officer, I was referred to a different door three separate times. It took me a few months of fruitless attempts to finally get the form I needed.

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