Whent in to Nissan for a quote all the prices on the quote was wrong...wouldve send the corect qoute the Monday Still waiting for my quote from Nissan day 3 ....So I just whent to Boch service center Hatfield exeland team and service.
Poor workmanship, my Nissan 2018 NP200 1.5DCI SE broke down on 1st of July 2021, the vehicle was towed to BB Nissan Gezina, they did not want to repair under warranty, they claimed the vehicle was in an accident, the vehicle was bought 3 days earlier at CMH Ford Gezina, after some back and forth with Ford, they repaired it under warranty, it had a faulty electric window regulator, and central locking not work, interior lights do not come on when door opens, the door open light on the dash does not come on when the doors are open, I reported all these but they were not fixed under warranty, only the electric window regulator was repaired, they say the central locking is after market, but according to 2018 NP200 SE model spec sheet, all SE models come with factory fitted central locking as Standard. After collecting the vehicle, the radio was not working, I reported it and they said they had not touched the radio and it was not in their warranty claim, it turns out while they were diagnosing the electric window issue, they disconnected the radio and did not reconnect it after. Fast forward to 8 August the vehicle broke down again.
If you taking your vehicle in for service, get there as early as possible. Great service and friendly staff on site
Amazing services. Friendly and happy to help! Thanks!
Best service center more specifically for fleet
To buy spares at Nissan is a pleasure. The workshop and spares area is very clean. Friendly and helpful staff makes it easier to buy spares , or to take your vehicle for repairs. Well done guys.
They serviced my car excellently professional and loved it but they called me before completing everything
Am so so happy thanks for your warm welcoming keep it up Guyz.help others as you helped me.God bless you abundantly.
I got the help i needed and I like the way Ryan clarified everything,
Been servicing my cars at BB Gezina for 7 years and always receive friendly service and correct advise.
Friendly, efficient and very professional staff at the workshop/service department. I drive from Rustenburg to Gezina to have my vehicle serviced with BB Gezina, thats how good they are! I havent experienced service like this in ages, not just at vehicle dealership but in any industry. Had the pleasure of personally dealing with the driver, the service counter lady, one of the mechanics and the workshop manager, all I can say is WOW! Doesnt matter who you talk to, everybody makes you feel like a VIP. I am also very pleased with their pricing, they dont push the labour hours like so many other dealerships, I saved almost R2k on a service compared to my local dealership.
Well balanced, I am quite happy.
Just an other big Nissan dealer.
Proffesional service, they listen to your requirements and deliver as promised.
Excellent service from salesman Ruan Pretorius, very clean premises
Great service received
Very friendly staff. Was assisted very quickly. Neat workshop.
Perfect service
Very good. No complaints.
Extremely excellent customer service by Carla
Nice cars
Very well organized car dealership. Workshop is spik n span wid clean n shiny floors. Staff friendly with smiley faces.
Great dealership.
Good service
Freindly staff
Fixed my broken brake switch within a day.
Great service hey
Service is brilliant
Good service.
Amazing service and amazing people
If your a Petrol Head do yourself a favour make a appointment to visit the museum if your lucky you can get a sneak peek at the King of the hill winner......
Great service with friendly assistance
The service was poor especially the management for finance n their Dp manager
Excellent
Great service
Very slow service in the parts department
Whas fixing problem in no time spoke to lusia very help full
They dont have a particular switch, which according to their systems, not even 1at any Nissan in the whole of South Africa...,I never had any fuss with my BMW... except Nissan
Had a apointment, and then without any notice; went there for nothing. No message to cancell the apointment or anything. Waste of time and fuel going there.
Lovely collection of the Nissan gtrs
Helpful staff members.. Abuti Thabo was very helpful. I couldnt finish the sale because of personal matters though
Really do love the fact that there is a motorsport section at this dealership. If you think your cars performance is not up to standard, these people have the experts waiting to take a look. Hard working mechanics busy perfecting your vehicle up until late night. These people wont let anything stop them from getting the job done.
There, was wifi, but could not connect, service was good👌
They give good service and the dealer its clean. I recommend Mr James Mnisi as number 1 sales person.
I was there
Service is nice.
Got what I wanted.
Service was done fast but for additional parts they wanted us to pay deposit first. Only after insisting that we will pay once we know the parts are there where we informed we will be waiting at least 21 days. Came right at another Nissan group
Great service received from Thapelo..
Fabulous service and sales of Nissan auto
Floor could be better
The staff is friendly and helpful and follows up on their potential clients.
The most unprofessional place that you can find they have my np200 from the 2nd December they gave me a quote on the 4th witch i accepted since then i the client had to do their job and follow up continuously i had to even complaine to Nissan S A about parts not being available the workshop manager Derrick does not know the meaning of Customer service alone the dealer principal sits in his office gives instructions does not have the backbone to talk to the client i will never deal with them ever and a word of advice if at all you can avoid them do so
No free wi fi.thats not good
The workshop provided me with good information regarding the alternator and turbo charger of my vehicle, which I can trust.
Very friendly and attentive sales people, if you want to buy or sell a vehicle, fantastic campaigns running
Dirk Van der Westhuizen is the best salesman there. I will buy my next car there only if he is the salesman. Honest and humble and helpful to the very end.
Got helped immediately they realy take care of their customers
Somethings not right.... I bought a brand new xtrail 1.6 tekna. First day I noticed the wheel arch was loose, took it back they glued it with black prestic. Took it back another time they put a big red clip in now its worse. Took it for 15000km service told them to fix it aswell as the door plastic which came loose. They called me the afternoon and told me the door plastic is stuck with double sided tape and has been tampered with and they not fixing it.... At this point I was loosing it(the new car is tampered with ) . I told them I dont want the car anymore. They called me back within 5 minutes to tell me the double sided tape is correct and they going to fix it now. So we will see how this all plays out. 90% of the people are friendly though. But they obviously lying to cover the brand and their jobs... There are other things Im not mentioning that have happened. But Ive had enough.
The salesperson knew little about the car he was selling. Had to call the entire team every time we asked him questions. I think companies need to train employees well on products. The service was just beyond pathetic. Id rate them minus 1 if there was such a rating
Lied about cars service plan. Day of purchase they couldnt give me the cars maintenance booklet. This was used as a distraction. Buying experience was swiftly done and professionaly. But they only adding to the stereotype of you can never trust a car salesman.
3 weeks after I bought a car for my wife we discovered that the car was sold to us in an untrustworthy state. Something fishy is going on at this place.Allan, the manager was very helpful and quick to sort things out, but I still believe the car was sold to me under very dodgy circumstances
Great Service very helpful
Best sales experience . Thanx sales guys.....
Brand New affordable cars for every budget
Best custo.er service. Quick and efficient. All the staff are friendly and always willing to help.
Very busy but great service from staff
Very friendly and helpful! Treated us like family.
Told me that my vehicle brakes is fine after they checked it. Back home at my dealer the vehicle is NOT fine at all. ??
Quinten Smeda welcomed us like loved family!! He made a very well presented effort and might get us as clients
Its good.cause they sell good quality car new and used
Great. Good experience. Thank you for the extra mile you step with us.
Sold the wrong parts on my husband after we said so many times what Nissan bakkie we have plus its a 2019 model. :-(
Super service. Friendly staff. Quick and very good serice. Attend to each one of your questions no matter how small.
Great service, very friendly and very helpfull staff
Warm welcomed, Johnson your the man.
Used to love them till i got the worse service the last time i was there. Never setting my feet again..looking for a new service.
Great service
Personal service, great advice and the technical expertise to ensure my car stays on top performance
Excellent service centre for Nissan vehicles
Excellent service!
Its good but not the best
They are reliable they are supportive and deliver promises.
Excellent service
They took a week to do something that should take two days and couldnt even finish the job. They wanted to charge us R13000 because the ignition was faulty. Someone else finished the job for us outside the garage within thirty minutes and only charged us R1300. The salesperson or manager or whoever I was in contact with is very unprofessional and rude.Would not recommend these guys, take your business to someone private or a different dealership.
💭
A Quick and Clean Service.Thanks Nissan.
Good place
Carla was friendly as usual but the cashier... Im not impressed at all
Friendly service, helpfull staff explaining the process en services offered
They are selling good and realiyble cars
Brilliant service, Candice is an excellent sales person.
Awesome service. Thanx Vincent and Allen.
A Job well done. Thanks
Great service from the sales department
Friendly, efficient service, knowledgeable and ready to walk the extra mile
Nice view great staff with fast service