I visited the store for the first time on Saturday. The service was flawless. I then realized I was not completely satisfied with my purchase. I returned my purchase without any hassle. I definitely recommend Hot Spot Cycles and will return once I saved a bit more to buy what I actually want.
Hot Spot Cycles provides a personalized service at the highest levels. I have a two day race this weekend and realized the rear brake on my bike required a bleed as it wasnt engaging. I called Hot Spot Cycles yesterday and dropped off the bike just before noon. I received an SMS informing me that the bike was ready for collection at around 16h30 on the same day. The workshop seemed busy and I expected to get the bike back two days later, just in time for the race. Now I have it in time for another ride before the race. Exceptional to say the least. Thanks Hot Spot Cycles. Keep it against the pedal!
My MTB was recently serviced at Hotspot Cycles. Best service ever, bike was super clean afterwards and the gears have never been so silent before.
Super nice new store. Great products. Well priced and a highly recommended workshop.
I had a huge commitment to do a ride over the past weekend. Last minute changes expected me to do some gear changes. I have been using Mauritz as an advisor for many years as he understands my need and respects my choices. He again delivered my bike in mint condition with no issues experienced during a ride where the weather played havoc. Keep it up Hot Spot.
Awesome range. Friendly staff. Great experience!
Awesome new shop!Wide range of products.I got all the Shimano bits I need to needed!
Incredible store with all you need.
Great service friendly staff and a new store
Excellent service at an excellent price. My bike feels like a brand new one. Im so happy and chuffed. Thanks guys 😁😁😁
Best bike shop Ive been to. Always get brilliant service and the workmanship in the repair shop us unparalelled and well priced. Highly recommended
Thank you guys. You were awesome and she rode like a dream afterwards.
Always a great experience to visit my local bike shop!
Needed repairs done to my son’s very basic bicycle. 1st 3 bicycle shops: 2 only work on high-end bikes, 3rd would make time for it 2 weeks later, quoted more than the bicycle’s worth. Hot Spot immediately helped despite a workshop full of high-end bikes, fixed it within a day. Cheaply. And took time to show my son how to take care of the brakes & chain. Have since taken 2 other bikes to Hot Spot Cycles: every time friendly, professional, affordable and fast.
A huge thanks to Jacques and the guys from Hot Spot cycles for the awesome service. You’ve done an amazing job on my new bike. Definitely worth the drive from JHB. Thanks again!
Hot spot Cycles is the best cycle shop and repair Center in Pretoria. Their service, advise and attention to detail is unparalleled!
Very helpful and friendly. Staff are knowledgeable and professional.
Good service and advice.
Nice selection, a bit on the expensive side. Can get better prices if you shop around a bit.
By far the best bike shop is Pretoria. Reasonably priced with a wide variety of parts. Staff is very helpful and friendly aswell as the bike mechanics who truly know what their doing. Would reccomend it over all the other bike shops in Pretoria!
Very friendly, knowledgeable and helpful staff
Professional service and always a pleasure going to Hotspots
A great place to go for good advice and gear. I am sure I have gained more from them in terms of advice than I have spent at the shop. They have gone more than the extra mile for me on several occasions
Good service, friendly service centre staff
Excellent service every single time I visit.Would definitely recommend
Very friendly and good service Thanks Jaques v Rensburg!!!
Great place!! Staff is always super excited to help. Very fair with pricing on products and services.
Excellent advice received and after sales support is good. One of the best bicycle shops in Pretoria.
Phenomenal service. Really a great shop and an excellent workshop. Knowledgeable and professional staff. Loved my visit and got my bike sorted. Im a cycle tourist and really appreciate and know good bike shops.
Very helpful staff. Best customer service Ive encountered. Very knowledgeable of their products and the customers needs. 👍
These guys are always helpful and knows their stuff, trust them to get your bike on the track again.
Seems I am hard on my bike :-). These guys have repaired my mountain bike 2x this year. Mauritz and team are exelent technicians. Friendly. Honest. Excelent.
Best bicycle shop in Gauteng in my opinion
Great prices for products. Mechanics are meticulous to give you a working bike. Sales guys are eager to help and advise on anything your not sure of.
Extremely helpful. Best prices.
Workshop not as good as it use to be! Gears not set after replacing all gear cables. This after second time for collection. Drivetrain not even cleaned to enable proper setting of gears!
Friendly prompt service, profesional staff, very clean showroom with well presented products.
Very good service and friendly people
Grate bike shop, expert Macs, friendly and helpful. Wide range and well stocked.
Excellent service, no unnecessary work done or parts sold if not needed. Service done as requested, bike ready on time, no comebacks.
Great prices on all bikes and equipment. Very helpful and friendly service!
Walked into the store. Stood there for 25min without anyone helping me. Two staff members were at the till chatting and couldnt be bothered with me. Funny they couldve made a great sale.
They were willing to help and made sure I got what I needed.
Always friendly service and even recommended two of my mates to go buy their mountain bikes from these guys.
Fast and friendly service
Excellent service! I love visiting & shopping at their awesome shop.
Good service and reasonable prices
Pretty good cycle shop and cycle service guys.
I drive from Kathu to support these guys. As always a awsum experience.
Good
Great pricesGreat productGreat service
Excellent ,fast and efficient service and hard to beat prices! Thanks for helping guys!
Great selection of everything..and great service!
Thanks guys
Always the best friendly bunch of bikers
Knowledgeable friendly staff, always helpful.
Always helpful and customer orientated.
Great service, good prices and NO comebacks
Great service
Excellent service!
Experts
Great service, thanks Luke.
Goosebumps
Good service.
Excellent service
Fabulous....
Great!
Lovely
Service (person to person and bike) was very good thank you.
Very fast, helpful, knowledgeable and on top of that friendly service.
Very friendly help and very good service
Very good service
Great service!