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Asg Concept Store
Olympus Dr, Faerie Glen, Pretoria, 0081, South Africa
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Ai
Review №1

The staff are always very friendly and prepared to go the extra mile for you

Wi
Review №2

The best cycling club in Pretoria. Unfortunately wholesale is their future, so retail at the store might stop. Support them.

Ja
Review №3

I joined the ASG ride yesterday. What a disappointing and horrible experience. I would not recommend to anyone. There was no welcome, and no clear communication beforehand to say this was going to be a race. They did not have the decency to wait for anyone. Some of the riders had to turn back with one of the riders in the middle having to follow tyre tracks to try and find the route, this is unacceptable. If it was communicated beforehand to say it was a race and you will left behind the expectations would of been clear in which case this is not the company with a culture I will support.

Jo
Review №4

Really an awesome cycle shop - was my first visit there and will defo go back and found the road shoes I wanted

Ni
Review №5

First time rider (since my teens) and walked into a[s]g. Clean, modern and relevant store. Great variety of products to choose from. Excellent and professional advise that got me excited and feeling comfortable in wanting to start my cycling journey. Thank you Cameron Kley, I will definitely be back to buy that bike.Booked in a bike for service with Marnus and from start to finish it has been exceptional advise and guidance to make the right decision. Thank you for keeping me informed and updated with what is necessary and required; a[s]g will most certainly be my first choice when it comes to having my service expectations met.Keep up the good work.

Ry
Review №6

Such a pity they a closing. Good luck

Eu
Review №7

An upmarket bike store. Its lovely to go and look at the bikes and gear. They have great staff and distribute great brands

Ar
Review №8

Update: I took my bike into service and the staff really are awesome! They helped me out and serviced my bike quickly and efficiently and I got it back the very next day. They even offered to take me along on some rides. The bikes they have look really nice and the store in general look really nice. The bikes are a bit expensive but you can find all the general stuff you need. I previously commented on a slightly bad experience I had here but they convinced me with great service and an awesome store that it was a once of occurrence. Would definitely go back here and recommend it to any cyclists in the area! Now, Can anyone give me some money so I can go and buy a new bike here?

We
Review №9

Nice stuff, but very expensive!

Th
Review №10

Very nice place to have a coffee after a ride

Ta
Review №11

Great service and friendly staff!Awesome workshop ask for Marnus Dege to service your bicycle 🚴‍♀️🚴‍♀️🚴‍♀️

TO
Review №12

Well stocked.

An
Review №13

After many years of supporting ASG brands, I must admit, things have gone a little south. Also heard that two of their top employees left recently... dont know their reasons. In-shop experience is not good at all with one* gentlemen having to attend to customers. (*last three times I was in the shop) Id rather go to a shop where you get advice and service from people eager to assist - and we are spoilt in Pretoria East.

Mo
Review №14

Sad to see this store closing down.

Vi
Review №15

Pathetic online customer service. Waiting over 2 months for my order to be delivered. ZERO proactive service via email. Have to resend information multiple times with NO FEEDBACK besides “i can’t find your order” even after sending confirmation of payment and order number. Understand it’s lockdown but do you people not know how to communicate with customers???

Re
Review №16

Team of hardworking people with fresh thinking and not scared of a challenge #whyfitinifyoucanjuststandout

mo
Review №17

HiWould like to thank Rochelle for her patience and assistance with my orders. Even though she was on study leave, she still put some time aside to help me. Thanks Rochelle for all your assistance.

El
Review №18

Fast, efficient and very friendly service received from ASG Concept Store.

Jo
Review №19

Excellent service , above and beyond expectation - thank you.....

lu
Review №20

I had ordered a whole bunch of stuff online but somehow my order got botchedI call ASG and spoke to Rochelle. She helped me to not only reconstruct my original order but proactively suggested other items for my considerationNeedless to say I purchased my original items as well as the suggested itemsThanks Rochelle. You are truly an asset to ASG

Be
Review №21

The classy and clean displays are well laid out and items is well presented.It is all about making every customer feel like the most important person from the moment you step in.Lovely coffee and cappuccino on offer. Tailor made cycling kit. Top international brands. Some of the best bikes.The bike fitments are professionally done. Being open to suggestions, allows for a truly custom and comfortable fit. The team are clearly well trained.Bikes are serviced by a great team. The area is clean. The guys know what they do and are willing to go the extra mile.

Ra
Review №22

I have had excellent service from Rochelle during my last 2 shopping experiences at ASG: 1. Purchasing a race rain bag special edition during lockdown in Jhb. Rochelle arranged for collection in Paarl by my Brother and 2. Rochelle arranged for a replacement Sidi Wire2, original pair damaged during a bicycle accident. I was always kept in the loop. This will definitely not be my last shopping experiences with ASG. Great Service Thanks!!!

Jo
Review №23

Can you please teach your drivers how a small circle works? Would be much appreciated.And also please let him know that he has done your company name and image so incredibly bad by driving so recklessly and selfishly.

Fa
Review №24

Left message for them to phone me back. Still waiting.

Es
Review №25

I ordered some goods (including a helmet) just before the lockdown started, received it promptly and found that the helmet was incorrect size for me. Since the lockdown was about to start and courier companies had been unable to return the goods on a weekend, I simply returned the helmet to the store in Paarl and was immediately credited, allowing me to purchase something else via the online platform. I was kept up to date with my order and given further assistance where required by Rochelle. Simply fantastic service! As a result, I had purchased even more items with the knowledge that my money is safe and my goods are guaranteed to be delivered.I would recommend ASG to any cyclist wanting some of the best quality products available.

Ch
Review №26

I placed a order and there was a hiccup with stock but the issue was addressed and sorted out quickly. All in all I recieved good service.

Pe
Review №27

Rochelle offered world class service thanks

St
Review №28

Beautifully laid out bike shop. Definitely worth a visit. Bring your bank manager...

Cl
Review №29

Best place to buy quality bikes and equipment. Friendly, knowledgeable staff willing to help and make sure youre happy. Top notch.

Br
Review №30

If you want a run around then purchase from this crowd. Online service and any form of communication is non existent. It has taken more than a month from placement of my order and bugging them continually to be told that the items are not in stock as shown on the website. This after promising delivery today. Now the fun begins while I wait for my refund. Search the bikehub forum and you will see many dissatisfied customers.

Ma
Review №31

Nice store

Ma
Review №32

Amazing bunch of enthusiastic people and cyclists. They really do aim to make a positive difference here. Theyre the sole distributor for Sidi shoes (as far as Im aware) and dealt with them regarding parts for the shoes. They were very accommodating since I was contacting them from JHB South.They have a beautiful store with an amazing display of bikes and a wide variety of gear, accessories and consumables. Theyd be my go-to lbs if I lived close enough.They have very regular mtb and road clubrides, so be sure and ask to be added to the right whatsapp group if you were interested.

Ha
Review №33

Best looking shop in SA. Top brands like Pinarello and Ellsworth

Al
Review №34

Excellent customer service. Attention to details and professionality.

Mu
Review №35

Excellent service from the friendliest staff around

Le
Review №36

Very good products and the service is tops

No
Review №37

Best service, great deals ❤️❤️❤️.

Jo
Review №38

ASG is located in Olympus Village. The store is on the lower floor opposite Burger King.

Ma
Review №39

Phones not working, e-mails not working :

An
Review №40

Exceptional service and pricing

Le
Review №41

Great service and products

Pe
Review №42

Nice shop

Mi
Review №43

A Place of exelence!

Bo
Review №44

Best service

Jo
Review №45

Nice!

Ja
Review №46

Nice

Information
67 Photos
46 Comments
4.2 Rating
  • Address:Olympus Dr, Faerie Glen, Pretoria, 0081, South Africa
  • Site:http://www.asgthestore.com/
  • Phone:+27 12 751 4130
Categories
  • Bicycle club
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–1PM
  • Wednesday:Closed
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
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