Very nice and clean place and upgraded . Love the new parking and parking for disable and a ramp for them to go up and down.The staff is friendly and helpful and know all their stock.There are public toilets and for disable people. Nice and clean.Has a cafe, if you wait for your goods to be brought to the exit. The staff lode it for you in the car.You can take the goods back and they wil pay you out if you took to much material. And will offload it as well.There is specials if you need it.You will leave the place feeling good and with a smile..
I really like ctm gezina, however the buying paying experience is great, but the collection step is a nightmare. Its clearly the bottleneck and people end up in queue for 10 minutes plus on a busy day. Also quit storing tiles in the parking Lot your parking here is already limited.
Awesome, friendly service. Great showroom and was assisted very quickly to find what I needed. Thank you!
Great deals, great service and they take safety protocols quite serious 👍👏
What a pleasure to shop at CTM Gezina! The most friendly and helpfull assisstants/consultants. Youve got an excellent showroom with lots of tiles to choose from. Much appreciated!
Its good because of options they have when you buy materials.
The best store by far for indoor and outdoor tiles. Great and friendly customer service.
Nice shop buy no customer service
Got everything I wanted with the help of a gentleman named Vincent, he made it all easy...big ups👏👏
I am highly disappointed with the service at ctm. That place wont see me again.
Ben and Troy helped us super nicely and efficiently and knew their stuff.Thanks!
We renovated our bathroom and used this CTM and a CTM-approved contractor for everything except the bathroom door. Few major issues: They over-charged us R3500 for cabinets. They gave us incorrect cupboards. They gave us one box more of the floor tiles and one box less of the wall tiles. So this was not a smooth experience and we ended up losing money because we had to buy extra wall tiles. They refunded us R3500 after we had to go in and fight (they are only allowed to refund R2000 max)!! Save yourself the trouble.
Great service... from Sales department to collections. One minor issue...waiting time at collections is a bit long. Loved also the look of the shop: modern with clean and tidy finishes.
The staff is more than helpful, not only to provide good info on tiles but to help you work out how many tiles will be necessary to tile the required area. Thank you for the great service and we are so pleased with the choice you helped us made!
Always understaffed for some reason. Always have to stand in line or look for people to assist.
I was helped by Eugene he is very friendly. I really appreciated his good customer care
Updated store and showroom... Beautiful... also had quick and effortless service. Good experience.
I really got fast and good service today and when a problem presented it self with a stock related matter I can truly say Thabiso and Eugene really went out of their way to help me and to get the matter resolved. Thank you guys for understanding that pritty and functional is two different things. Regards Marlene
Good, helpfull and friendly servicd.
Very neat and the stuff also very knowledgeable about their products I was very impressed.
The worst customer service!! Beginning of July I went to the CTM Gezina branch looking for a tap aerator for a brand which I think only they stock. A guy by the name of Eugene assisted me and told me they dont carry stock and it has to be ordered. 2 weeks later I called to enquire if my order arrived and was told by Caroline that it still hasnt arrived and will call when it does.A week later still no phone call so I had to call them once again. Spoke to Ben who did an investigation to the conclusion the order was not placed. Received a phone call later that day from Eugene stating they have NOW placed the order and it will be at the store within a week.Once again no correspondence from them and it is now towards the end of August. When I called to speak to Eugene or Ben theyre not available and dont return my calls.Please do not buy from this company as when parts are needed they cannot assist and dont even have the decency to return calls.Received similar service from the CTM centurion so it must be the level of service or rather lack of service culture.
You service is terrible pathetic and no service actually at all!!!!!! I will not leave this here!!! Keep promising they will phone back and waiting since yesterday for correct tiles to be delivered after you delivered the wrong ones. Its now almost 24 hours later and still nothing. Youll never see me again I wont ever refer anyone to you!!!
No service towards old white people. And when you ask for help the workers complain.
Nice variety, good prices with lots of specials. Quick service on arrival. But their dispatch where you collect the goods you just bought is extremely, frustratingly slow.
Busy renovating gonna be awesome. Best service friendly staff
Well stocked, reasonably priced and excellent service. My favourite tile and bathroom dealer
Excellent service!
Last two visits. No staff to assist in selection of goods. However, staff at the counter helpful and pleasant.
Great service 👏
Very bad service. Lots of customers. Not enough staff. Waiting for ever for assistance
Wide variety of tiles for what ever your needs may be. Very competitively priced
Staff inside is helpful but outside their very slow
Great variety.
Excellent CTM branch with great customer service.
Staff service was good. Variety of stock available on site. Delivery bay was slow on the day yet the shop was not busy. No explanation given for such a wait.
Was very helpfull and friendly. I think it was Penola that assisted me. Will be going back there. Nice to go to a place were they offer to help you, well done.
HUGE selection of tiles, taps & other bathroom accessories. The staff is attentive & knowledgable, which is exactly what you need on a big-ticket-sale. Our sales assistant helped with combinations of tiles & got us exactly what we wanted. The handy mobile quote calculator each assistant carries keeps you up to date on the current tally which is really helpful when you are on a budget. Would definitely recommend this shop to others.
Excellent service and the tile stock is out of this world, most of their stock is affordable. Their Kilimanjaro tile range is superb
Over the years CTM Pretoria has always been a great place to visit. Always clean, and the staff very friendly. Large selection of tiles.
If youre planning to build a home where the heart will really be, this is the place to go. They have amazing bathroom materials, tiles basically everything you need to build your dream house and their stuff is quite helpful
Service is a bit slow, busy with construction* Update: renovation is complete, much better.
Bought zink mixer. Had to pay first before seeing item. Incorrect item received. Had to return and get refund before correct item could be received.
Fair select of floor and wall tiles, got want I wanted at reasonable prices!! Very helpful staff member called Abigail that assisted me, she gets a 5 star!
Lots of variety. The manager is hands on and friendly. The stuff is knowledgeable as well.
SUPER HELPFUL friendly people! Excellent service and prices.
Is good and i love it they even treat you nice there 🙌🙌👌👌
It amazing especially if you want to make a real home
Great selection of tiles and bathroom accessories. Competitive prices.
Its pumping, it just needs a strong strategy to get clients quicker. Its not a busy store but pitching to each and every face helps to gain clients daily. JUICE!!!
Beautiful tiles but no service a real pity
Excellent experience. Had everything we needed. Staff was very helpfull and efficient.
I am a real fan of these guys. They are always helpful. Sometimes the waiting to load can take a while.
Very quick and efficient service. The store is clean and the displays are attractive.
Great quality bathroom and kitchen finishing materials.
Different prices to Montana and Menlyn for the same stock... huh?
The staff there are very friendly and helpful. I will reccomend CTM Gezina confidently so.
Friendly professional personnel
Not easily accessible if you dont know the area. Great service, helpful and informative.
Great staff and they have a wide range of tiles
Great experience. Not the fastest out there.. So leave some time to spare.
Lovely range of tiles and everything you need to make your home beautiful
Sales team 4 star. Dispatch is a 1 star.
Quality and affordable tiles plus friendly staff
Always love going there. Easy in and out. Friendly and helpfull staff. Great coffe shop with very lekka chockchip cookies
Very friendly staff.Good service.
Got what I needed for wall preparation. Good service.
I received excellent service from them. I bought a Tivoli shower mixer from them. Upon final installation, I discovered that the cover plate Tivoli had supplied did not fit. I was preparing for a fight with Tivoli, but Karabo and his colleagues sorted it out on my behalf and the new cover plate they got for me fits perfectly. Thank you CTM. You guys are awesome.
Service I received was very good keep it up 👏👍
This is were I purchased all my things while renovating my home. Its the perfect and affordable choice
Friendly and helpful with all Tile related products.
Friendly fast service everytime we are there. Thnx CTM
No service at all. Just workers standing around chatting
Had to wait 45 minutes for 20 bags of tile glue after payment.
Service slow, tired..... No enthusiasm..... Just tired.
Very welcoming and friendly
Maintains the excellent service consistently.
Very good service and friendly helpfull staff. Also priced good.
Happy shopping and good prices well done ctm
Excellent service and wide variety of tiles
I got what I wanted and the guy who helped me was very helpful and friendly.big ups
Did not see any floor assistant, it was like self serve
Satisfactory serve.
Excellent service and a variety of tiles to choose from at good prices!
Friendly and helpful staff but never got what I was looking for...
Got everything I needed though some of my orders were not ready but reassured that a follow up will be done ,otherwise good customer service received
Friendly staff. Good service
Well priced. Good service
Reasonable prices, helpful staff
Nice range.Good service
Beautiful store with lots of choices and friendly staff
Im busy with renovations, got everything I need. One stop shop 💯👌👌
Nice shopBeautiful stuff
Very helpful sales person who knew customers
On top of the ball
Pricey, service almost there. Good variety.
Great service
Excellent service the staff is very efficent