Rude. Absolutely rude.On a Saturday there is only two tellers open taking their sweet time. No rush.Not sure if this is the manager or not but rudely addressed all the customers about the regulations of covid and focusing more on what is going on in and outside than what she is when working with the person in front of her. Bidvest. Please address this.

I needed to do a money exchange and was helped by Tebogo. He was very professional and very thorough but somehow we counted $110 less than what I thought I counted. He checked it three times by hand since the automated teller does not count Canadian notes. Three hours later I received a call from Tebogo to let me know he found the other $100. That means he most have hand counted the money again, but what really impressed me was the fact that he called me to pay out the other R1030,00. He could have easily kept the money and I would never have known. I really appreciate his honesty and will for sure go back in future.Thank you Tebogo for your honesty.God bless.

Very friendly and efficient staffHelped by looking out for my two girls as they waited out side by covid19 rules

Got here at 13h06 and it is closed. The internet info says they close at 14h00. This is misleading and disappointing.

Small, efficient branch. Awesome service!!!

Super fast service. I got assisted without delays and friendly environment.

They havent updated their hours online for Saturdays. They actually close at 1pm, drove all the way there for nothing. Not impressed.

Service not impressive, totally unprofessional. Where does a teller get off telling a client that the money being collected is too much? The lady who was helping my wife was nasty, rood and unprofessional, the attitude needs to be worked on. Not a good customer service. FNB is far better than Bidvest it is better to use MoneyGram and get assistance at FNB. FNB has a very good customer service and polite, consultant 702202 is a terrible employee and as we counted our money it was short of a certain amount which I dont wish to disclose here. My associates will lodge a serious probe into this matter. 👎

They state they open on sundays but they don’t. Disappointing that I drove all the way there for nothing.

Incompetent staff when it comes to the foreign exchange process at first on, phone they did not confirm the documents required. On two separate occasions speaking to the staff they gave they gave different document requirements and often omitting necessary documents. Waste of time

Terrible service

Just bad, slow service me

Very friendly and prompt service.