Staff is super friendly. And I love the unique collection of items this store has. I am deeply in love 😍. Lol my husband and I are...

Worst customer service ever. I bought a cellphone on the 22nd of January and it kept freezing so I sent it back for repairs on 16 February (after 7 days they dont refund you and Im okay with that). I was helped by an Emmanuel who only booked the phone on the 23rd of February, which I found out when I went to the store because he kept ignoring my calls. Till date (24 March) the phone hasnt been picked up for repairs from the store. As much as there is Covid delaying many things, its impossible that the delay is that long only on cellphones yet they get stock delivered every week. When I ask for my phone back they say its a process that takes days to cancel the repair request. So I bought a phone but its not with me, I cant have it back because that is also a process, needless to say I bought the cellphone because I needed it. It would be better that Im waiting for a cellphone thats being repaired but Im waiting for something that is collecting dust on their shelves. *Update* The only response I received from Customer Service was an automatic email acknowledging my email, nothing else after that. So disappointed in TFG, and I have been a loyal customer for years. Ironic enough when I contacted the phone manufacturer directly they picked up the phone from my house within 48 hours for repairs.

One of the employees refused to sell me a pair of sneakers as I did not want to purchase some sneaker protector spray as he kept trying to persuade me to buy it. I then asked for the manager and he made it some kind of joke where he also said I need this protector spray. I do not want your spray please go spray your own shoes with it. Really ridiculous...

The best shop ever

Amazing. So much variety

The staff there is friendly, they are welcoming and I must say the store is viby hey. When u r in there Ill feel like home lol

I wonder if the staff at menlyn know how to answer the phone, Im not the first person and sure wont be the last to complain about phone calls not being answered. My question is, what is managment doing to resolve this problem?

Cool😎

Did not get what I wanted

Worst service ever! Only one cashierNo one to assist with shoes.Shop somewhere else

Store is packed, the number of staff standing around doing nothing and the fact that there is only one person at the till is disgusting

Been calling for days, no one ever answers, very unprofessional. Rather going somewhere else.

Good service. Clean. Up to date clothing and sneakers.

No customer service and all staff members dancing on the display units, music so loud you can’t even hear anyone saying anything

The place is super huge, chilled and easy to find places due to lots of directories... Lots of stores closes after 17h00 even on Sunday.

The number we are supposed to use to get in contact with the menlyn sport scene is always ringing, with no reply useless!!!

It was a bit busy, cant say much

Great vibe in the store and what a variety of cool sneaker to choose from !!

Such a wonderful clothing store to get latest known brands.

No one ever answers the phone, which isnt surprising because the music is always ridiculously loud.

Good service offer had a good time shopping there

The staff was welcoming👍🏾

Great variety of branded goods

Old sneakers

Wonderful

Disgusted that you guys cant pick up a phone during work hours (Called you guys 3 times in between 11:00-11:53

Answer the damn phone

Great selection

Kings of sneaker wear indeed

Good service

Nobody answers the phone

Variety of choice

Efficient

Love it