Completely incompetent staff that could not care in the least about customer service.
I love how your staff always recommend the tissue oil 3 for R50 special because I seem to never know when it is on, taking one or two bottles to the till. Big ups on that!
Friendly staff, helpful without any attitude and great prices as always. The new parcel service from PEP is also amazing.
Service not great. Slow. Unfriendly staff. Only 1 cash point open
Good service and stock...might just add more tellers
Fast and friendly service.
Friendly, helpful staff.
Theres very little variety in this shop for toddler boys. I go there if Im looking for one specific thing otherwise not that great for shopping
Good experience
Good service..thank you
Stopped today just before 17h00. Cashier short changed me. When I showed her the change she grabbed the slip from my hand and said let me see. She didnt apologise only said I had to wait for the next customer to pay so she can get my correct change from the drawer. Pathetic service
The store was a mess, clothing was on the floor or all mixed up on the racks. The hand sanitising bottle at the door was dirty and no one was checking if clients had masks on. There was even staff members not wearing face mask 😑
If you want to be frustrated and be reminded how bad service can be, then go shop at this Pep in Queenswood. It is the one most disorganised and messiest clothing shops Ive ever been in. Most of the time the staff is disinterested and act as if theyre doing you a favour by assisting you. They have a very good variety of stock but it gives a headache, literally, to go and shop there. It seems theres a competition to see who can be the most bored staffer for the day. Either theres a lack of leadership here or management just does not care.
QUICK FRIENDLY HELP..
Nice little store.
Cute childrens clothing affordable prices
No service every time i walk in there there staff are so busy chatting. You lucky if a cashier attends to you
Unfortunately the shop did not have stock of the product I was looking for.
Just a regular PEP store.
Affordable clothing
My shopping experience was made terrible by the staff there, constantly following me around as of I came to steal🤬
They tell us about the card you get points on and their beautiful baby clothes.