Best place to buy a kia, great branch and service
Nonsense. Ive been told to wait until monday they will verify if my new car is still under service plan they told me I am still under when I bought it this year January 2021 from kia silverlakes
Secure and easy access to parking lot, beautiful display of cars and great service from the staff
Great place but promises dont happen 5 months later we still waiting for the trim they said they would do.
From the day I bought my car to the maintenance needed, the service have been absolutely fantastic.
Kia silverlakes, They were quick and efficient and took the effort to make me happy client. Thank you.Billy Young.
Great Services by their employees, very welcoming sales ladies Thabang n Co n Gents including the finance Manger Mitchell
Very impressed with the service keep up the good work
Very fast to book the car
Kia Warranty is the worst that you get. Do not believe in the 5-year unlimited marketing tool. The warranty is made up of parameters and starts deteriorating after 6 months. Customer service is horrible in the service division.
Service Center, i was qouted R37k to fix a heater, no diagnostic done they just wanted to replace the whole heating system.. same day went to Kia menlyn it was fixed for just R10k
Friendly staff, lovely experience.
There are 3 car companies on the same site. I was interested in purchasing a Hyundai part for my vehicle. Hyundai are in 2 different buildings so it was a bit confusing to find the spares department.
Very good service i got thanks
Good service
Worst service ever because there is no service have tried them 4 times with no feedback
The service is not bad at parts sales....Ive not yet used it to service..
Great service and friendly staff
Great service. Great value
Great service, best place to purchase your car
Didnt go there was only passing
Excellent service
No stars for this horrible experience my colleague had. Secured a vehicle with a deposit. Did all the paperwork was messed about for a week only to be called late yesterday to say they had sold the car to someone else. Outrageous!!!! It gets worse they dont take her calls now and she cannot get her deposit back!!!!! Stay faraway
Good service, very professional
Not very happy with the service I received.
The best Dealership ever, Annelize Pienaar you make them shine . i very far from Pretoria but i will never take my car to any dealership, Kia Siverlakes team you rock
Thank you Elize for your excellent service and helpful information about the products on hand.
Service good
I have received the worst service from this dealership. They made us apply for finance and pay a deposit for a car that they were eventually gonna sell to someone else. Not taking into consideration the signed OTP agreement between us and the dealership. This has been one of the worst inconvenient experience that one may undergo. I must say the dealer handled this deal unprofessionally. Worst service ever!!! Im soo not happy with them at all.
The manager is good with people the friendliest person ever knows his job great job he does
Misses gets the car serviced with them and receives excellent service each time. No funny hidden costs that pop up after
Great friendly service
Great service center, keep you updated. Good communication and customer service
Most helpful workshop manager. Willing to assist with KIA Sportage engine fault during an emergency inspite of it being closing time.
The finance department lacks customer care, they need to be more aware of their environment and assist valuable customers professionally.I waited on the payment window for more than 20 minutes while their were busy on their desktop, just passing me without any care.
Best cars... New cars demo cars and used cars. And best service and and best wash after service...
Great and fast service without an appointment on our work bakkie.
No stars!! Worst dealership I have ever encountered!! They require a holding deposit to secure the vehicle while youre applying for finance, then sell the car to someone else, without informing you. Stay away from this dealership. Im not the only person they have done to.
I tried now for a week to get a quote, phoned every second day and today was the last straw when I found out the Parts Department employee lied about the part being in stock at the warehouse. My husband and I will in future rather drive to Kia Menlyn to have our cars serviced there as they gave me all the info in 5 minutes!! Info that took me a week to get out of Kia Silverlakes.
Rate service 10 for excellent
It is one of the best car dealers I visited , from the show room to the great staff good service department staff are happy to go the extra mile to help you find your car for you, if it is a new car or used they can get it for you even looking in other branches to find the model or the color you need.
Really good experience
Excellent service received from Niel (DP), Gavin and initiator of my KIA deal - Stiaan. Love KIA Silver Lakes.
I was not impressed with the prices. The staff and the service was great, tho.
Proffesional and friendly service received from Anton who is the sales manager. Much appreciated. Wil definitely support them again.
Eiddries is the best. Ask for him for new vehicle sales
Great service department. Knowledgeable and ready to help
Thank you Vincent Vesele for your excellent service. You kept me updated with every step. I can highly recommend Kia Silver Lakes and the excellent service i received from Vincent.
Excellent service... friendly etc.
Fast and friendly assistance
Bought a new vehicle from Kia Silverlakes in the week. From enquiry to delivery, Tumi and Arista you guys went all out and exceeded my expectations. Thank you for awesome service. Will definitely refer people to come deal with you guys.
Great services on a Saturday morning
Best Kia in the East of Pretoria always receive great service here!
I was surprised that they dont offer pick ups when you need to fetch you car after you have brought it for service, they only offer drop offs.
Ever since I moved to Kia Silverlakes my life has been so much easy. Very kind, patient, helpful... They go above and beyond... There is woman there called Annilize (I hope i spelt it correctly) She is amazing, Always kept me up to date with the progress and always patient with me and my questions... I will forever use Kia Silverlakes they know the meaning customer service.Tshepiso Mokoena
Just had me car serviced at kia silverlakes very fast and easy had really good service there thanks
Great workshop
Kia Silverlakes Service Centre is the best.
Excellent service received from Elize on the purchase of a new vehicle.
Quick, friendly and efficient service. Not too expensive.
Tumi Morokolo offered me the best service
It was horrible, Lucas Ngubeni as us to come from Witbank we gold lost end up at Hatfield branch we turn back to Silver just when we about to get there he told us we will find Kobus, when were get to Silverton Kobus didnt attend us he told the guy we were speaking to the car we drove all the way to see its been sold, what an experience first eastview in Witbank her managers didnt want to help Hlubi Mnisi for us to see the car even after they new we were approved to get the Sedona, they were bad then Silverton, wow after they new we had finance to buy the car, we were so looking forward to have the Kia Sedona.
Very helpfull to check and give advice
So nice and clean, good services, i had a emergency battery failure and they assist me right away. Friendly staff and even git a small discount. Thanks Kia Silverlakes
Great service
I like KIA silver lakes
Good service, only bad thing was the carwash.
Good service. Fast and efficient.
Service is ok and I just waited for a while for the part.
Looking for a new or used vehicles come by. We do trade ins as well. If you need to service or repair your vehicle or just looking for spare parts pop in.
Perfect service
Time took to phone me back was exceptional
Best dealsBest serviceThe best client interaction ever
Service satisfactory
The best kia motor deals
Excellent service all around, sales, workshop, all areas sparkle with excellence.
Great cars and good prices, love Kia
Michael from Parts very helpful and friendly
Great service! Great staff
Fantastic. Hyundai SilverLakes rocks!!!!
Very helpful and friendly staff in spares.
Good . Queueing system needs to be managed .
What a horrible experience i had with this garage. i will never recommend anyone to them shame.
I was called back within 15 seconds after making an inquiry on the Hyundai Accent.
Placement of public parts counter is outside the building and the cashier is a distance away in the workshop
Great service
Friendly staff
Does good work.
Niel en span was great
Good customer service
Great service from Terence!!!
Great customer service
Excellent service
Testing a sport motor not an everyday event! Wow, Reanult.
Very helpful and great service
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People friendly and professional.
Great service.