Under the new manager Penta has stepped up to the plate and went the extra mile today when I had my Suzuki Swift serviced. Thank you for your good service in dropping me off at home and collecting me. From Adrian.
Eugene was very helpful on an enquiry for on Civic FC
No problem when we bought a car. Received good service. But after-sale service are non-existent. Took my bakkie back as the inter-cooler was a problem. It took them 3 weeks to order the part. Really? I had the bakkie at Ford and they had the part on site, but we took it back to the dealer (Penta) as it is within 6 months of purchase. Then they started claiming from our security. We stopped the whole process as it was now more than 3 weeks and NO part as yet to fix my bakkie.Weve asked for a loan vehicle as Ive been without my bakkie for 3 weeks and had to make other traveling arrangements, which was highly inconvenient. Unfortunately the loan vehicle was stolen from our yard. Penta group was negligent with their paperwork regarding this loan vehicle and wants to take legal action against us for their sloppy work (for them probably acceptable working procedures). They want to put the blame solely on us. Even had a meeting with the Regional Director. He tried to play on our emotions. He doesnt want to hear what the Consumer Protection Act says.Be aware...especially the Menlyn Branch.
Workshop service levels and quality is not at customer desired levels. Customer satisfaction on first attempt is nonexistent. I noticed staff changes so will see if there is improvement, but on current experience, not recommended, but my problem is in progress, sadly had to take it to business owner level to get the attention required and not without cost to customer.
Got my Swift serviced at Penta Menlyn. Fantastic service and follow-up Drop off was super quick (took less than 5 mins) and collected car at 15h30. Didnt pay a cent. Well done Penta, and thank you
Purchased a vehicle from them in Feb 2020. I found out that the exhaust was defective after I took delivery. They agreed to pay for the repair, as well as licensing which I had to get done. I got the repairs done and submitted invoices in March. Its 9 months later and I have still not been paid. I have lost count of the number of times I have followed up.
NO SERVICE WHATSOEVER!! no one answers the phones, once you have wasted hours (no lies) trying to speak to someone, you make a purchase send through the proof of payment and then you are back to square one, no response to emails and again no one answering telephones! shocking and then we wonder why so many dealers have closed down!
Sales person new his stock and pricing details. Friendly even at 12h45 on a Saterday morning just before closing. Took us for a test drive with no reservations.
Very good service from Laetitia
Friendly and personal service. Excellent.
Had to book my vehicle 4 days in advance. Wanted to quote me 7k for v belt and tensioners. Its an sx4?
OFFERED MY SERVICES TO THIS COMPANY AND IT HAS BEEN 4 MONTHS NOW AND I AM STILL WAITING FOR PAYMENT , VERY UNPROFESSIONAL AND UNACCEPTABLE , IF ANYONE PROVIDES SERVICES TO THIS COMPANY GET YOUR MONEY FIRST UPFRONT
Dont buy from here, paid a deposit for a vehicle after a week asked them to refund it due to unforeseen circumstances and they refused to refund my entire deposit and charged a hefty penalty. Never came across a dealership that profits from their customers misfortune.
Very friendly and helpfull
Disorganised
Good service, willing to do business
Great cars. Great service.
Very very unprofessional! I wouldnt recommend any Jeep, Dodge or Chrysler vehicle owner to take their vehicle to the Menlyn Penta dealer.
Its okay.
Friendly and fast service at the service department
Very efficient staff and an honest evaluation of my vehicle
Great service
Beautiful Showroom, Beautiful Cars, Friendly PreOwned Staff
Pathetic excuse of a dealer
Friendly sales team
Organised and efficient, courteous and friendly
Good service
Automobiles
Lok mense met hulle goedkoop diens. Dan is dit alles behalwe n diens. Net n olie tap.Pateties wil nooit weer besigheid met hulle doen.