Had my front left passenger window replaced by them on 25/02/2021 through insurance. Window had to be replaced with smash and grab tint as the original one had smash and grab tint. Was a victim of a smash and grab two days ago and the thief went through the supposed smash and grab tint...! They clearly did not install any smash and grab tint else none of my valuables would have been stolen. Have been trying to call them to no avail.

Excellent service i was treated like a king by the guys working outside the shop.....

They are quick and easy to work with, considering I went through my insurance. They could use more admin staff, or more than one receptionist/secretary, since people that go there dont have enough manners to consider those of us that were waiting long before them and should be helped first.

Initially went to get my windscreen replaced here because the insurance selected them. New Windscreen leaked water, when phoning to report the problem or rebook they never answered the phone. When I drove there early in the morning the next day, they said I must come back at 2pm.Apon entering the shop in the morning, I phoned the number which I initially dialed - +20 times and guess what, the phone rang in the reception? Why dont they answer the phone?? And they said its impossible that the windscreen leaks. Why would I lie to waste my day?They said they are having phone problems, but to be honest I dont believe them. Why did the phone ring?Secondly, after the new Windscreen was reset, they damaged the plastic covering in the inside of my bakkie window frame and you can se the glue buldging from the Windscreen corner - poor poor workmanshipWe as clients are forced to use businesses like this because the insurance companies choose them, likely because they are cheaper. Consequently they dont need to provide a good service because they know that insurance companies will always prefer them as the service provider.

Elna is too useless. I now need to fins another glass fit for help. 3 weeks of no help. Worse, I needed to finalise everything this month so that I can sell the car and get another one. Even her attitude is that whatever kind of attitude. Definitely informing my insurance about this poor service.

The cracked wind screen of the Audi was replaced here at home on time within ½ an hour. The service was very friendly and professional; really excellent. Frank

Those people are committed to their work. They served me well in short period of time. Well done guys.

The staff is friendly and helpful.

Really excellent friendly helpful. Highly recommended

Had a nasty chip but it was fixed fantastically Friendly staff Great work guys!!

Thank you very much Glasfit your service was quick and awesome.

Windscreen was replaced, I needed to vacuum my car home from all the glass inside the car....on the floor, gearlever, passenger door.Would be nice if they cleaned properly.

So far so good, the fitment of my windscreen was done within 30 minutes, I still need to wash it (towards the weekend) :-)

Good, prompt service.

AM I THE ONLY ONE WHO THINKS A SMALL CHIP REPAIR WHICH COST R 370 IS DAY LIGHT ROBBERY..?? Try and do the right thing but then get scrootch mc Duck

Death from old age is more likely than any form of service.

Excellent service.

Went to get my windscreen replaced and it was done within the proposed time period and it looks great!

Great service. Had to replace my windscreen. The job was completed successfully and within the required time.

Excellent service always ❤️❤️❤️

It was very bad experience

Very poor client service!!! Registered a claim 9 days ago and still no appointment to replace windscreen. No one answers the phone when trying to follow up

Went in to get a quote and set an appointment to fit the windscreen. When the day and time came, nobody shows up, 30 mins later I phone to hear what is going on, they say they will find out for me. Still havent heard back and it is the end of the day. Cant even make the effort to call and let you know they cant make it.

This was the best service, even after they closed at 12h00, they waited for me and Riaan repaired my windscreen crack. 5 out 5 for efforts and 100% for excellent service. Thank you very much

Despite Electricity Load Shedding the Service was quite good. Alternative plan work out very well.

Absolutely useless. What a disgrace, dont answer calls, dont attend to administration duties. How is your doors still open?

I had to return four times for them to correctly install a door window. They were fast, they were friendly, but they should be able to install the window correctly the first time. I am disappointed with Glasfit.

Went in for vehicle inspection for insurance very quick service

Quick & Friendly service

Fantastic service. Maria at reception handled all the admin of my claim and even in Afrikaans! The work was suppose to take 2 hours but was done in less time. There is a Steers next door if needed. When you expect the worst but gets the best it is always appreciated.

Insurance claim, 8 days later still await their call, they dont answer the phone. Call Centre has same issue will send a mail.

This glasfit turned my horrible experience with pg glass around. The manager fetched the glass from a supplier himself and they made space for me before the holiday season. Excellent staff. Great job

Prices rise faster than inflation.Service is quick but beware the prices and compare to others nearby.

I had my winscreen and side window replaced through my insurance, and had to wait for the prescribed time while fitment was undertaken.The work was handled profesionally and i can say with ease this is the place to go for your cars windows and windscreens.

Absolutely pathetic workmanship. Had my windscreen replaced here, they did not seal it correctly. Wind noise coming through the seals when driving. The most basic part of installing a windscreen is making sure it is correctly sealed.To add to that, my dashboard was absolutely filthy after the install, and the sealing glue was all over the plastic strips on the sides of the windscreen.Update: Was instructed to take my car to any Glasfit to rectify the issue, so I went to Glasfit in Alberton. (Helpful staff, quite friendly). They managed to convince me that its probably just the way the beadings were put back - I disagreed but eventually caved and listened to them.After redoing the terrible job done on the beadings, the wind noise is still there. So they have me running around trying to sort out THIER mess

Went via insurance. Called them early in the week.(mon/tuesuGot an SMS to tell me Glasfit cannot get hold of me, yet no missed calls. I phone Outsurance again, only then they indicate that they will get Glassfit to place an order. Its long weekend. Get a call on Tuesday from Glassfit to confirm details of windscreen. Say to them I am leaving on Friday. Need windscreen to be replaced before that. They said sure. Will order the item. I call on Wednesday to check progress. They say they will callback. Nobody does. I call again a little later. They check and tell me item has arrived. So I make a booking for Thurday. Get there. No queing system, cars are just pulled in at whom of staff. I speak to a technician, and then get my car taken to the workshop. Almost an hour after appointed time. Not systematic at all. No two way communication..Very disappointing. Just hope this glass survives.

Good job replacing my cars windscreen. Their facilities for customers and reception needs a serious upgrade. I had to wait for my car. The seats are terrible and nothing as refreshments while you wait.

Pathetic customer service. You walk into the office and not one person greets you or asks if you need help. They dont even acknowledge that you are there. Its as if they dont care. Everyone is on the phone or pretending to be busy. You literally have to ask if anyone can help. Terrible attitude. Wont go there again... Rather go to PG GLASS!

Very quick service and the staff is very friendly

Efficient service

Useless staff, promised to email me a quote. Had to go back 2 days later to get a physical quote this time, could not trust them to email me.

Service very good and friendly staff

Woefully overpriced . Charged me almost R400 for a 5 minute repair on a miniscule windscreen chip.

Nobody answers this telephone number for 2 days after 23 attempts

Quick In & Out, place is clean and staff is very helpful.

Friendly technicians and always willing to go the extra miles , there is also a guy walking around selling samosas ...if you are feeling lucky ...give it a try

My experience with Glasfit was good. The staff attended to me promptly and I was out in less than 10min

Dont do car inspections in lock down

Excellent service and none of my time wasted

Received great, I was out of the place in few minutes

Efficient service

Rubber keeps popping oout and mirror falls off after windscreen replacement

A pleasant experience with the staff, place could use a bit of touch up work to look more presentable in the office.

Excellent service

Good and effective service

Very professional.

Helpfull staff, quick and easy assessment of vehicle for insurance

I have had the most unproffesional experiance from this glass fit. After installing a scrathed windscreen a week ago. Now been here for 3 hours to have it replaced again only to find out they dont even have the windshield here. Rediculous

Great service. Good quality products. Staff is helpful and friendly. No waiting in qsStaff know their products and give quality feedback and advise on what is happening. I will definitely support them again and can advise other people with qlass issues to stop at Glasfit Menlyn. They are on garsfontein road opposite Menlyn Retail Park

Their service is terrible took me almost a year to get my windshield replaced

Terrible service. Avoid

Pleas add a link to your website, such that one can leave a message or ask a quote per e-mail over weekends when your shop is closed.

Good. Fast service

Satisfied service in tinted windows installation

Useless

Noisy and food portions are getting smaller and more expensive

Helped very quickly. Parking a bit of a problem.

What a disappointment. The place looks unprofessional, the staff are unprofessional. I was told the tinting of two windows would take an hour, but after two hours and no phone call I returned to find my car untouched. what a waste of time.

Horrible service, they tell me my appointment is at 11am. When I get here they tell me my glass is only coming at 1pm? And they expect me to sit in this filthy reception area with no availability of beverages.

Friendly service.

Conveniently situated and close to all amenities

Easy to find excellent service

Quick service. Magic time.

Had to go for inspection for insurance. Referred me to inspection company next door.

Efficient and free snacks😉

Free coffee while you wait, though the waiting area needs some improvement.

Good and quick service.

Excellent!!

Fixing chips in a windscreen is never an enjoyable task, but with friendly and effecient service the unpleasant taste is slightly less annoying.

Very good service

Quick efficient service

Could do better

Quick and friendly service!

Quick and great service

Friendly and efficient service

It took about 6 hours to get my windscreen replaced. When I got my car back, the fittings werent even put back in place. Honestly not happy with the service.

Their service is horrible.

5 min and we were done

The vibe

Quick service.

Dont get mobile unit in Bedfordview... Bad service

Quick, efficient service.

I went there without a booking, and eventhough they couldnt help me, they went out of their way to try and make a plan.

Great service and fast

Service was alil slow

Speedy service

Quick and efficient

Great service

They get the job done, but dont have facilities for waiting.

Good service