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Menlyn Motor Services (eCar)
X8, 275 Bali Ave, Newlands, Pretoria, 0049, South Africa
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Mi
Review №1

These guys always go out of their way to give the best advise and service time and time again. As a woman, this is the first and only place I trust to provide honest service. Thanks e-Car for good, honest service!

We
Review №2

They are very friendly with great knowledge about the mechanics on a vehicle. They keep you updated on faults, pricing and the timeframe to fix your vehicle. Very competitively priced and still gives you the piece of mind as they are RMI approved. The only mechanical workshop that I will take my vehicle to to be repaired and serviced.

Ki
Review №3

The staff here are extremely professional, very willing to help and were willing to be patient while I drive up and down to get the right part for my gearbox. They are also very friendly and kind. I would highly recommend anyone to go to them for your car problems. They are highly recommended. Thank you so much for everything you did for me today.

Ma
Review №4

Very friendly and professional staffI received regular feedback and updates on my car and I can really say E car is the way to go. Happy client for 2years now

Ka
Review №5

I work in a neighbouring country and my wife experienced a possible suspension issue with our VW.Mats Markus Johan and Eugene made great effort to take the car in and fixed the noise.Prompt feedback and great sevice.They worked on my vehicles for in excess of 20 years..always received great support from them..Thank you gents.

Fr
Review №6

Service was friendly and efficient. I was however made to wait for payment to be made when I wanted to collect the car. It is a company vehicle and the company has to pay by EFT. I understand why you have this policy, but I have work to do and cannot wait around on a Friday afternoon. It is lucky my employer was available to do an immediate payment. We will have to return to our previous mechanic as we as employees can simply collect the vehicle after service and the payment is sorted out with my employer.

Ma
Review №7

I can definitely recommend Menlyn Motor services! I took my car to them, the service technician assured me that they will look at what the issue was and come back to me with a quote. A speedy process completed by guys that know what they are talking about, that gives you trust in the service that they provide!My car was back in a running condition in no time!Without a doubt the first time that I felt that I have received excellent service provision!Contact them and request a quote and they will call you with affordable solutions!

We
Review №8

Prompt, friendly service and went the extra mile to fix additional belts. Thanks guys for a job well done!

Al
Review №9

I have not found a better place for general services and maintenance. Always friendly, always quick, and always cheaper than I expect! Thanks for the great service.

Pi
Review №10

In my opinion, extremely unprofessional. Fortunately, I do not take my vehicle to them for servicing. I had to assist my mother in law, as it was the 4th time she has taken her vehicle to the company, with the exact same problem, and every time a different diagnosis (obviously having to pay every time for whatever was fixed) - with the last visit it would cost her R15 000 to fix the problem........ Would advise anyone to insist on a running update of cost (quote) and go ahead, whilst your vehicle are being serviced.

Gi
Review №11

We have been servicing both our vehicles for the past few years and the team working here is simply phenomenal. Timely, honest, and professional work, good pricing, and friendly customer service. An all-round spectacular place.

Ed
Review №12

I booked and took my car in to fix the CV joints. The technician took the vehicle for a trip around the block, and said that there is definitely nothing wrong with the CVs. All this without putting the car on a ramp and taking a look

Gi
Review №13

Very competent car repair workshop.

Do
Review №14

Took my car in. Great and polite service.

Sa
Review №15

Very satisfied with the service received.They were quick to respond and were fast in dropping me off.Thank you for the great and professional service! Would definitely go back there.

Br
Review №16

Always a great place to service your car. Been there for services for more than 5 years.Good value for money. Discount for pensioners.

Pe
Review №17

Continuously messaging is a nuisance Please stop

Ki
Review №18

Have had two very good experiences on separate occasions. Keep up the good work

Ch
Review №19

Menlyn Motor Services gave me great assistance in replacing my wheel bearing on my car. very satisfied with the service.

An
Review №20

I took my vehicle in for a service and was informed that my clutch needed replacement. I think Marius heard the sigh in my voice, as I budgeted for a service, so the clutch replacement came as a surprise. The blow was softened when I was given a very generous discount when making payment - thanks guys! I have to admit, when I drove off I could feel the difference and realised that it was definitely necessary for the replacement. Mats, Marius and the team: thanks very much for all your efforts and professional service, much appreciated. You will see me again for my next service, for sure!

Ja
Review №21

Super happy with my car service. Would definitely recommend anyone to take their vehicle here.

Jo
Review №22

Thee best service and quality of work I have seen. And such great people. From reception to team, to management. Its almost like they realise they are helping people, rather than fixing cars, and Loving it.

C
Review №23

Excellent service. Knowledgeable mechanics who spend time to listen to the customer.

Fr
Review №24

Great service at its best. I always keep coming back whenever my car needs to be taken care of. Keep it up guys👌

Da
Review №25

Good service from good people. I will definately return for my cars next service.

Tr
Review №26

Menlyn Motor Service goes the extra mile to assist with any emergency repairs. Their service is excellent.

Ru
Review №27

Update on my complaint. all issues resolved and peace of mind when driving. thank you Marius and your team. after sales support is fantastic. i will gladly recommend you guys.Not happy at all. just had brakes done. Car sounded like it needed brakes afterwards! went back, the sensor cable had fallen out. that took two hours. took the car. driving last night felt like the wheel was falling off, stopped and found found wheel nuts not replaced! have to go back. again.

Ja
Review №28

Excellent customer service and advice received.

Pi
Review №29

I booked my Ford Bantam in for a fan belt replacement. An hour or so after having booked the vehicle in I received a phone call that in addition to the oil service my vehicle requires a replacement fan belt. When I pointed out that in fact it was there only for a belt replacement and not an oil service they were quite puzzled. However, the belt was replaced and I collected the vehicle. Whilst driving home I noticed that the main instrument cluster, nor the radio was not functioning. I could not at that point in time return to the repairer due to another commitment.This problem was akin to having had the battery replaced without the electrical system being kept energised. I reset the radio code to get that going, but the instrument cluster was dead. After a phone call the workshop asked me to return with the vehicle. Upon arrival they checked all the fuses, etc., but could not find an answer to my problem. Eventually it was insinuated that this was an old problem. I left it at that as I was not in a mood to argue with them. The simple question then remains that if the instrument cluster was defective when the vehicle arrived, how did they obtain a correct kilometer reading from the electronic odometer?Go figure if next you want to have your vehicle repaired or serviced by an enitity that hides their mistakes in this way?Incidently, I have many years of technical experience at a very senior level in the motor industry.

al
Review №30

Their prices an ability to get the job done gets 5 out 5. They constantly completed large and complicated repairs on my three vehicles.

Ma
Review №31

Great, affordable and professional workshops. I will recommend them to all. Thanks guys for all the help. Keep up the good work.

Pi
Review №32

These guys are always willing to assist immediately to help diagnose a problem and then to either fix it on the spot, or book a repair. They were the only guys, on more than one occasion, to find a fault that the so called brand specialsits couldt find, and repair it promptly and very cost effectively. This is why I return to them, even though Im from another province.

Jo
Review №33

I highly recommend Menlyn Motor Services. I had a big problem. I am stuck in Limpopo and my wife is stuck in Pretoria as a result of the lockdown. My wife’s vehicle broke down which was a major problem. I called Menlyn Motor Services and they immediately send technicians out to assess the problem. They then towed the car to their workshop. There were some parts that needed replacement and they put a lot of effort in to find the parts (a lot of part shops are still closed) which was not an easy job. A couple of days later the car was fixed and my wife is mobile again. I will definitely use them in the future for all my vehicles.

Ja
Review №34

Took my Audi A3 to them to get my CV joint boot cover repaired. Excellent and professional service.

Ch
Review №35

Not very impressed with these guys. I told the mechanic about a strange noise from my vehicle. I even told him that I get the feeling it could be one of the shocks, since the sound is worse when Im braking downhill. After a couple of days when I collected the car they told me that they could not find anything wrong with the car and charged me for the inspection. I ended up selling the car a month later and one of the people brought a mechanic with that spotted within the first 5 minutes that the front, right shock was leaking, which was causing the noise. These guys were seriously not even bothered enough to investigate the problem properly.Response to owner:Yes, I was at Car Service City Hatfield as well and they also missed the problem, I typed out a unique review for them as well and did not as you falsely stated copied the review. Why would I lie about something like this? If your records dont show me in your database as a customer it is a technical problem on your side, I still have the receipt. Calling me a liar is an extremely serious allegation and I hope you understand the legal repercussions of doing so. You have absolutely no legal ground to stand on since I have only spoken the truth on an open review platform. By presenting the receipt in a court of law it would immediately void your accusation that I was clearly never a customer, so you are welcome to attempt taking legal action. Threatening honest negative reviews from unhappy customers on Google maps with false legal accusations is no way to win over the trust of new customers. I have taken a screenshot of your message, so there is not point in deleting it or trying to change your response.Update: Menlyn e-Car motor services called me today and apologized for falsely accusing me of writing a fake review and said that they will be more conscientious in the future. They assured me that they will follow up on the issue to prevent a similar situation from happening to future customers.

Ma
Review №36

The staff is amazing and welcoming

Su
Review №37

I took my car to Menlyn motor services this morning; it was my first time there and what an amazing experience it was! Everyone was so friendly and helpful; they arranged for an uber to take me back home and pick me up again - all at their cost. They checked my car over and told me exactly what work needed doing and what not and what they could do and what not - all at no charge. A really great experience👍

Ba
Review №38

Very good service, professional and reasonably priced. They went out of their way to resolve a problem with a brake sensor at a very reasonable price. I will certainly make use of their services again.

M
Review №39

We have had good service from Menlyn Car Services over the years. I am always confident in taking my vehicles there.

Pe
Review №40

I have been servicing my car(s) for years at e-Car. Professional service, always willing to help and never trying to overcharge. Would recommend these guys to anyone.

Jo
Review №41

Want your car serviced, these are the guys to visit. This review is very long overdue. I have trusted Menlyn Motor Services with all my cars for quite a while now and Ive not had better service EVER. They are professional, very efficient and have fair charges. A business that clearly values their customers. Thanks to Marius, Reception and the rest of the Team.

Ro
Review №42

I would like to thank Marius and his Team at e-car Menlyn Motor Services for the exceptional service. They went over and beyond expectations assist me to fix my car. Marius even waited after hours to accommodate me due to me working in Bedfordview. This team is an example of what service delivery should be.Thank you once again Marius!!

In
Review №43

Best Service ever!!! Very helpfull staff

Ch
Review №44

Driving from Tzaneen to Somerset West my car has developed a vibration which I felt may be a wheel bearing issue. Stopping off at Lynnwood Bridge Google gave up Menlyn Motor Services as a specialist option and the reviews were positive. On calling and a brief discussion I was directed to the workshop where a team member was waiting at the entrance to guide me in! 😊👍 After a short time it was found not to be a bearing or suspension issue, although the adjustments where done, but a tyre issue! Fortunately right next door is Tyremart who then took over to replace all the tyres etc... but only after MME made sure I got a top notch deal!My drive home was asa result spectacularly good with my 23 year old Merc SLK in a happy place! If only we had this level of service in the Cape!10Star rating!!!! 👍👍👍👍

JT
Review №45

The service manager , Hennie van der Merwe is very helpful and competent. It is a pleasant experience each time I have my car serviced.I also receive quality advice on an ongoing basis. Menlyn Motors is indeed very fortunate to have staff of such caliber and experience.Thank you for the valued support at all times.

Pi
Review №46

Plain good service; my Honda is very happy with her new break pads and cv boot.

Ar
Review №47

Ive been a regular here for yearsTheir service is excellent, workshop is clean and the technicians here are experienced and knowledgeableEven though Ive moved throughout Gauteng, this is my go-to for tire changes, balancing and wheel alignment. The workshop is also excellent and they are honest and upfront about costsHighly recommend Menlyn Motor Services. Also there is complimentary coffee in the waiting area with sports on the TV and power points so you can charge or work on a laptop while you wait

Me
Review №48

I just want to say thank you for the excellent service I received from Menlyn Motor Services. I took my car in on Friday afternoon around 1 and the completed a full service with break changes front and back by 5pm. There service is out of this world with very friendly and helpful people. I would definitely recommend anyone to go there. And not even to mention the price i paid was well below the initial quote i received from them and other service places

Be
Review №49

Very friendly and professional service. I experienced the willingness to go the extra mile and above all a honesty in their assessments and recommendations. Comparing to previous experiences I believe the last two services at e-car were indeed value for money. Bernardus

He
Review №50

Menlyn Motor Services (eCar) provided great service at a great price. Will definitely recommend them!

Ta
Review №51

Always service my car here, and also use them for vehicle repairs. Marius and team are helpful, taking time to explain and their prices are very reasonable. I also have used the free Uber service to get home, which is a real plus. Would certainly recommend them.

El
Review №52

Morne is amazing! They always help me. Great service and very friendly! Good prices and very helpfulMy car broke down and they assisted me immediately! Definitely worth it

Pe
Review №53

Experienced Team, excellent service!

Th
Review №54

My VW Jetta was misfiring for few months. It was booked in at few big workshops and I believe they gave wrong diagnose as the problem was not resolved.I then decided to book it in at Menlyn Motor Services(ecar). Wow. Friendly staff. Warm welcoming. Outstanding Customer service.They requested to book my car in for few days. Diagnose made and now my car is fixed and running smooth. The manager was even calling me on daily basis to update me of the progress. I will definitely recommend my friends and colleagues. I am really one of those happy clients.RegardsThonile

Pe
Review №55

Excellent service. Been going there for 10 years and I am very happy with there service.

E&
Review №56

Poor service,you take your car to repair an oil leak,when you take it back for the same thing they tell you,it is not thier fault something else is leaking.

Mo
Review №57

I brought my car for service last week, they said but they didnt, i checked it and everything was still old, the oil was still dirty 😔 i am disappointed

He
Review №58

Great and professional service. Constantly provides feedback and kept me in the loop. Would recommend them every time

Ch
Review №59

Excellent service at eCar, personal attention to detail, friendly staff, problem sorted everytime. Well done.

an
Review №60

Excellent and affordable service. I highly recommend them. I have been servicing my car with them for years and have always experienced excellent service.

Ma
Review №61

Thank you to the friendly and professional team that assisted me efficiently on short notice. Good service and good prices :)

Tu
Review №62

I took in my Z4 to Menlyn and they finished it on the same day. When I got there I noticed some more issues and the staff stayed an hour after closing time to assist me. This included the owner as well as Marius, who was not even responsible for the car. They then kept it over night and assisted in the morning for no additional cost. I shall take my cars there again because of their initiative. Thank you

Pa
Review №63

The staff at Menlyn Motors eCar assisted me on numerous occasions with servicing as well general maintenance on both my and my sons vehicles where the actual vehicle dealership would have charged me a literal arm and a leg. Menlyn eCar came through with top quality work and affordable pricing.

Li
Review №64

The Quotation amount was SHOCKINGLY HIGH!!! Very poor service!!

Po
Review №65

Professional service at reasonable cost - thank you very much..

Lu
Review №66

Quick and easy dealing with them. The staff was also really friendly and helpful. Price was also the best between 3 quotes and the actual invoice amount was less than the estimate, which does not happen often :-oThanks you!

Ma
Review №67

I made an appointment to replace front wheel bearings, based on a Google diagnosis. The expert who took on the job, aptly named Marius, went beyond my expectations to find the real problem and saved me unnecessary expenditure. They repaired my vehicle during the most awkward time, just before Christmas. I recommend them with confidence, you become part of the family when you visit them.

Vi
Review №68

Great service and they can almost fix anything on your car. It is very pricey though, so be prepared to pay a pretty penny. That pretty penny will be worth it!

Br
Review №69

Terrible car came back in worse condition

Lo
Review №70

Ive been Servicing with Menlyn motor services (e-Car) for years now, as did my father before me. Good family business, with good family values.

Pe
Review №71

Excellent advice , well priced and great service from Johan

Ti
Review №72

The staff were super friendly. They fixed our problem and didnt even charge us for it!

Co
Review №73

Great small-town like service and the same goes for prices. You can tell this is a family business that will value you as a client.Come here if you want value for money and friendly faces that you can learn to trust over years to come.

Jo
Review №74

The manager assigned to my car refused to give me back my parts. Car went back five times with a problem it did not have before it went in, leaving me to go to another place for repair which cost me double it did for e-car to break it. This review is even a waste of time, but hey, they mailed me for a review.

yo
Review №75

Exprienced and friendly staff..

Ba
Review №76

Great serviceSaved me over a R1000 bucks.Friendly staff and professional service.Will truly recommend Menlyn Motor Service.

Ne
Review №77

Very good

ma
Review №78

Excellent team working there. Unrivaled professionalism and super friendly staff. Great experience

He
Review №79

Please ensure that you see the parts removed from the your vehicle and that you see the boxes that new parts come from. Paid for repairs in Jan 2017 and discovered in Nov 2017 that my vehicle still had the original factory fitted parts even though I was charged labour and parts by Menlyn Motor Service e-car. Been struggling since to get my matter resolved. Think twice and rather take your vehicle to an honest reputable service centre.

Pa
Review №80

Fantastic service. The team really went out of their way to help. Highly recommended.

Ni
Review №81

Awesome service and very affordable.

An
Review №82

Fantastic service, always ready to help. They go beyond what is required.Special thanks to Morne and to the rest of the team doing an exceptional job.I would highly recommend them.

Jo
Review №83

Great price. Great service. Best quality. What more could you ask for.

Br
Review №84

They go over and beyond to make sure you as the customer feel valued (by being friendly and informative) and get the most value for your money. Im definitely going back for my next service

Jo
Review №85

Dont be fooled by the name, e-Car Menlyn can sort your vehicle without hassles at a great price. Had a small issue sorted, cheaper than what they estimated within 30mins I was back on the road. Morne is a gent, passionate about the cars in his establishment. 100% building a relationship with them!

Na
Review №86

First time taking my car here for a service and what a pleasure it was dealing with them. Excellent service, quick turn around time and very friendly staff! Will definitely be back

Be
Review №87

All I can say is WOW! I work in the service industry and can only say that they are absolutely amazing. I can and have recommended them to everyone I know. We done!!!

pi
Review №88

I am always quite happy with the quality of service received

Lo
Review №89

Fantastic service, with welcoming and friendly service advisors. Expert advice, Ill anytime in the future have my car serviced here again.

Ph
Review №90

Absolutely. At next service I will bring my car again.You guys, whether could not, fixed the problem. GREAT.

Kr
Review №91

Great and efficient service. Uber was organised free of charge to drop me off at work. Communication throughout the repair was great. Repair was competitively priced. Manager went on a test drive with me to ensure that I was happy with the repair.

Jo
Review №92

Excellent service at affordable prices. I had a quick conversation with the manager, what a friendly guy and was able to answer all my questions. They worked on my Renualt Duster 1.5dci, 8 months later everything is still in order. I also checked my Ford Focus aircon, with them and when I wanted to pay they said it was on the house! 10 out of 10 recommend.👍

Ra
Review №93

Professional and friendly, Gave me wonderful service.

Hi
Review №94

They tried to convince me that my turbo was faulty and that I have to replace it. It was very clear to me that the car was in limp mode and that the problem was not turbo related. They disagreed. I took my car to another garage, it turns out that there was a small wire that was damaged and it caused the car to go into limp mode. The other garage also confirmed that the turbo system was 100% perfect. Dont fall for it! You will only waste your time and money. They dont find the problem before they start working on the car, they just replace parts until the car works again. A turbo replacement would have costed close to 15k and would have been a complete waste of time and money. Finding the problem first is a very basic first step towards repairing a car. If you dont know how it works, dont try to repair it!

Il
Review №95

Thank you for the quick and easy service today. Morne and the rest of the staff was very helpful. See you again next time!

Ja
Review №96

Been using them for about 15 years. Always have been 100% happy

De
Review №97

Personal service. They go out of their way to make you happy.

Li
Review №98

I will definitely not go anywhere else from now on. Thanks for the great service and advice!

Ge
Review №99

Great service, very reasonable pricing. Highly recommended.

He
Review №100

I have been very impressed with the service of Menlyn Motor (e-Car). Marius solved an engine light I have been battling with for a long time, patiently and diligently helping everytime I returned until it was solved. Morne did the same the other day - going above and beyond to run tests on a concern I had with my car. Great gentlemen willing to go the extra mile. Very grateful for the help. Hendrik Louw

Information
24 Photos
100 Comments
4.5 Rating
  • Address:X8, 275 Bali Ave, Newlands, Pretoria, 0049, South Africa
  • Site:http://menlynmotorservices.co.za/
  • Phone:+27 12 348 3090
Categories
  • Air conditioning repair service
  • Auto repair shop
  • Chauffeur service
  • Glass repair service
  • Resume service
Working hours
  • Monday:7:30AM–5:15PM
  • Tuesday:7:30AM–5:15PM
  • Wednesday:7:30AM–5:15PM
  • Thursday:8AM–1PM
  • Friday:Closed
  • Saturday:7:30AM–5:15PM
  • Sunday:7:30AM–5:15PM
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Mechanic:Yes
  • Toilets:Yes
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