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TotalEnergies N12 Potchefstroom
200 Nelson Mandela Dr, Potchefstroom, 2531, South Africa
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Ts
Review №1

Nice area to rest. Convince shop is quick

Za
Review №2

Incredibly rude staff. Please beware.Please dont support bad service.Rather go to BP just 600m further.Lady tried to help customer (not me) and manager (?) interrupted and when customer objects, scolded back with Im not talking to you! She works for me, not for you!!

Th
Review №3

We are on a road trip and passed through Potchefstroom. We stopped at the Total to refuel and buy something for dinner. To our utmost disgust we were asked R2 to use the restroom. Really? We planned to fill up (estimated R1200 fuel) +dinner and then have to pay for the rest room. Great business senses to cheese off the customer. So we left.

Ch
Review №4

Unfriendly staff, cant pay for petrol at the pump have to go in the store got inside wanted to swipe dischem card got told it must be swiped after I pay, paid then got told she forgot to swipe dischem card. Toilets have a foul smell.

Mo
Review №5

I would rate this 0 if I could. Got screamed at and chased out by the owner for accidentally walking into the shop with some dirt underneath my shoes and messing up the shop. This could have been easily cleaned. DO NOT GO TO THIS GARAGE! ABSOLUTELY TERRIBLE SERVICE!

He
Review №6

Pretty standard. Did not have any cash on me -- let alone a R2 coin -- to use the bathroom. Even after buying coffee and items from the convenience store (with my card), the staff was unwilling to assist. If you insist on charging for toilet use, you have to cater for people who do not carry cash. Ever heard of tap and pay?

An
Review №7

One pays to use the restrooms. I would expect it to be clean. It was very dirty.

Ry
Review №8

Upon a first glance this looks like a nice place to stop but it really isnt worth the effort.Some of the employees come across rude the way they enforce rules (which I noticed with another customer after she parked).With food already being this expensive (practically R40 for a sausage roll) and very little to choose from, having to pay to use the bathroom is a little excessive. I stopped at the total when it was still free to use the loo but the last time I was there, paying turnstiles were being built and I just stopped seeing the the point in stopping here.

Le
Review №9

The staff gives great service, spot on. Their mug & bean offer the best white hot chocolate ever.

Di
Review №10

I had a very bad unwilling to reach mutual agreement, I swapped my card to pay petrol, it paid from my account their machine didnt have paper for receipt, I was forced to pay again we waited 2 hours, their manager Lota is very incompetent a good Samaritan paid, he said they will refund me till today nothing, petrol cost R598 was paid for R1200

Ke
Review №11

Good service and delicious hot chocolate

J
Review №12

Friendly service... Nice and clean restrooms... On the end pf the day just another service station... Nothing different then any other service station

Jo
Review №13

Always a pleasure to visit them. My wife is in a wheelchair and it is the cleanest disable toilets in the province. Keep it up well done

cl
Review №14

Great place to stop, friendly attendants and they have a Mug n Bean on the go perfect to get a coffee and snack

Co
Review №15

Stopped to try fix a leak in my tyre. No one know is capable of helping us with the tyre repair kit and told no one that could to it anyway. When we tried to fix it ourselves we were told very rudely to move to the torn up road to the side to put the spare on. No one offered to help.

Fa
Review №16

The restroom are always neat and clean. Staff is friendly and helpful. The Mugg and Bean is really great

Da
Review №17

Clean Site, Great Service, now Selling GO&FUN Green Energy

Te
Review №18

It could be a three star, for the fact that customers are charged R2, 00 for the use of restrooms it earns a one star. I was traveling in a bus from Johannesburg to Bloemfontein and apparently the busses use the garage as a refreshment station. I dont see the reason why then do we have to pay. There was a boy of about 6 to 8 years who wanted to use the loo but didnt have the coin to gain access and I had to pay for him as I was coming out, there he was stranded.

Pa
Review №19

Great service and great coffee.

Mi
Review №20

Nice well managed business. Clean premises and friendly staff. Nice shop

Ts
Review №21

Love this place. They have double ply toilet paper :)

Et
Review №22

It has clean bathrooms, they also have a baby changing facility and is easy to see from the n12. I just wish their staff inside the quick shop was more customer focused... they were pretty rude to me. Also, shaded parking for customers is not available, that would have been nice

Jo
Review №23

Very good service and good place to stop for a quick bite.

Kr
Review №24

Very good coffee, especially when you need to drive to Johannesburg early in the morning

Be
Review №25

Shocking service. Have to pay R2 to use toilet. Swallowed the Money. Manager unwilling to help. Avoid this place. Food court has 5 people who are all less than the speed of one

He
Review №26

Clean new service station with good C store

Ch
Review №27

Staff unfriendly, manager chased us away for taking our dog out of the car to get some fresh air. Cafe products are expensive.

Ro
Review №28

Great service. A stop to stretch your legs. Let the dogs out and break the journey. Clean rest rooms/ toilets.

Ma
Review №29

Extremely rude. Everytime we stop here there is always a problem. This is the third time we have stopped here. The first timw employee told me and another woman with our dogs to leave even though we we’re standing across the street. The second time we stopped here the employee was impatient and rude. The third time we stopped here my mother was standing with our dog across the street and yet again a Total employee came to her and told her she is not allowed to stand there and was extremely impatient and rude. To anyone considering stopping here I would strongly suggest not to waste their time here and rather drive to the other garages down the street.

Pr
Review №30

Mobile Credit Card Machines, at the fuel pumps, are not compatible with loyalty card of well known company.

Mi
Review №31

Very clear and efficient. Friendly staff make it a regular stop when travelling.

Ha
Review №32

Good service station. Nice shop and Mugg and Bean on the go.Dont like new paid for toilet system

Wi
Review №33

Service excellent. Petrol jocky most helpfull and friendly. Washed my car front window

Sh
Review №34

Thanks Total N12 Potchefstroom for pumping dams of sewerage into my neighbourhood. No wonder the flies are eating us up alive. We live only 200m away from this.

Gr
Review №35

Nice place to fill up and grab good coffee

Ky
Review №36

Nice clean bathrooms, the petrol attendants are friendly and efficient. The Mugg & Bean inside the service station is unfortunately very slow however, the staff also realized this and apologized and did there very best to be as quick as possible.

أح
Review №37

It has a small supermarket where you can buy quick things on the go.

VE
Review №38

Toilets are always clean, coffee is good, everything is spick and span.

Sa
Review №39

Clean and good service with a mugg n bean on the go

Lo
Review №40

Loved the experience staff is great and super fast service.. Well done Total

Ka
Review №41

Very new. Has everything a convenience/petrol station should have. Service was just very slow

Ge
Review №42

Always a great pit stop to any journey through the N12.

Qu
Review №43

Neat and tidy public rest rooms. Friendly and efficient service.

jo
Review №44

The perfect morning stop on the way through town, have a serious cuppachino and the breakfast croissant. Will keep you on the road.

Fr
Review №45

This 5 star review is mainly because the mugg and bean here makes it worth visiting...

Ma
Review №46

Love this place. My favourite stop

Co
Review №47

Brand new, and on the main road. Good idea for tired travelers who needs coffee. Americano with pouring cream never disappoints.

Ba
Review №48

Neat, friendly staff, clean toilets - well done, Total Potchefstroom! Keep it up!

Em
Review №49

We always stop here its safe and convenient

MP
Review №50

Modern, spacious, free restrooms. Mugg & Bean inside sells fresh convenient foods

Yu
Review №51

Clean and efficient. Shows what the presence of the owner can do

Ia
Review №52

Nice and neat. Good service.

Pi
Review №53

Busy but effective service

An
Review №54

Mugg and bean very convenient

Th
Review №55

Clean and has an excellent customer service

Il
Review №56

Always friendly service and 20 steps from McDonalds and 50 steps from food lovers market

L
Review №57

My favourite Stop after hours on the road from Lichtenburg to Potch or JHB to Potch

Ra
Review №58

Very neat place. However food very expensive.

Lo
Review №59

Service on the spot. Clean bathrooms. Nice

fa
Review №60

Very nice stop on a long journey

in
Review №61

Not congested most of the times

An
Review №62

New clean and well appointed

St
Review №63

Clean and tidy, friendly staff.

sm
Review №64

Awesomeness and valuable palace with everything as you deserve

Me
Review №65

Good service. Regularly stop there.

Fr
Review №66

Well served. Target for crime

Jo
Review №67

The petrol attendance employed at this garage are really sincere in their effort to be of help.

Bi
Review №68

Qualified trained petrol attendants,good Mugg n bean food and also their clean toilets.

Jo
Review №69

Great staff and a great take away!

H
Review №70

Mug&Bean, need I say more,,,very clean, good chow, friendly staff, easy access off and on to the main road,,,

Ro
Review №71

Prices on the shelf are not the same at the till. Management is useless.

Bi
Review №72

Very neat ladies rooms and the Mugg & Bean serves great quality food!

AT
Review №73

Beautiful friendly garage.

Ar
Review №74

Very nice and organized

Co
Review №75

Mugg and bean there nice coffee and friendly service

El
Review №76

Sewarage problem at the garage and unfriendly owner.

Ad
Review №77

Speedy Mug & Bean On the Go

Ma
Review №78

Not bad but at least one of the pumps is really slow.

Ja
Review №79

Love the mugg & bean for coffee on they way

Li
Review №80

It always good to stop here

Fr
Review №81

Easily accessible and clean

St
Review №82

Great M & G

jo
Review №83

Sirvace is good

He
Review №84

Definitely a must stop

Da
Review №85

Good service.friendly staff

Me
Review №86

Nice place to stop

Fa
Review №87

Nice friendly service

Jo
Review №88

Their card machines at the petrol pumps never work. Their attendants are not very helpful and the in-store staff very ruder. My family and I always used to go there, but dont think we will go back.. If it need be I would rather refil in klerksdorp than here.

Na
Review №89

The owner is exceptionally rude to his staff and customers.

Ro
Review №90

Good service and friendly staff.

Mu
Review №91

Friendly petrol attendant but the pump was agonizingly slow. 10 minutes to fill up R300

Sh
Review №92

Pathetic service & extremely rude. Will never go there again. my rating would be zero stars if that was an option

rE
Review №93

Bloody amazing... Always clean and very nice staff!

Da
Review №94

Very good coffee and good service

Wi
Review №95

The attendees could not help me because they had a shift change. Worst service at any Total by far

Pa
Review №96

Nice, new and a M&B

Wa
Review №97

You wait long to be served at the take away place

He
Review №98

Best petrol station in Potchefstroom

ja
Review №99

Bad survive if ther is no parking for your car the staff will chase you away the staff dit it to me now

Pi
Review №100

Very disappointed by the staff attitude regarding setvice

Information
44 Photos
100 Comments
3.7 Rating
  • Address:200 Nelson Mandela Dr, Potchefstroom, 2531, South Africa
  • Site:https://www.total.co.za/
  • Phone:+27 64 512 2579
Categories
  • Alternative fuel station
  • Gas station
  • ATM
  • Cafe
  • Coffee shop
  • Convenience store
  • Oil change service
  • Public bathroom
  • Rest stop
  • Wi-Fi spot
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair-accessible entrance:Yes
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