Change your times on Google!!! Waiting for over an hour since your freaking time says 8am but you only open at 9!!!! 🤬🤬🤬
No much ppl
Staff is friendly and always ready to help even during these covid struggles
They told me my mask wasnt valid when i went to buy a new one at dischem they told me that was still not valid them when i wanted to change my banking details they made up alot of excuses and lied to me to keep them from doing their job
Still the best bank I know in South Africa when it comes to service efficiency. The tellers are effective and friendly, from the moment you enter the bank, you are attended by one of their teller and help you with what you need and on which queue to join. What what we call efficiency.
Incompetent staff, they do not know what they are doing. One of the consultant literally admitted she cannot do the job as she does not know how to do it after taking half an hour time. In another instance, I wanted to change my banking details and they asked original copy of proof of residence just to get into bank even though it was not even related to address change . It looks like, it is their own way to deduce number of inquires per consultants and employing least amount of people to increase profit margin. Stay away from Capitec M. of North branch and go to one in Savannah. And remember town branch is also so crowded all the times.
The service is world class