Im not satisfied with the service given by Multichoice Paarl. The assistant on the far left as you enter the store is miserable, unfriendly and should not be there. She is not a good ambassador for the brand. She shows no interest in her Customers and is very unfriendly. She never smiles or hardly greets you.My brand new decoder is faulty and she promised to phone me when the new decoders come in. Im still waiting. She tested my decoder and said there is nothing wrong with it. I said it freezers and we have to reboot every morning.The store Manager is an asset to the company. She is always willing to go the extra mile and Super Friendly. Unfortunately this assistant is spoiling it for her.I do not enjoy going Multichoice Paarl. Its a nightmare.Charmaine E
Profesional service, and helpfull
Was very helpful today, trust that my problem with the dstv box is now sorted out. Good experience!
For a long period there was only one person serving.
Very helpful.
Friendly staff and very helpfull
With friendly helpful staff how can you go wrong.
Great service
Nice place to be and they provide good service
I had a pleasant experience the staff was very helpful to resolve my problem. .many thanks
Warm welcome ! Excellent customer service.
Paarl agency. Excellent service.
Great service received from Adele! She was quick and professional.
Adele always 5 star service knows her story
Fantastic service!
Very helpful in reconnecting you with Dstv
Excellent, friendly, service. Answered and solved all my queries.
Fantastic support and service.
Excellent service. Really helpful.
Excellent service
They helped, but afterwards I still had to call an agent to come and fix my pvr setting which shouldve been fixed.
Great service and very efficient
Exelant service tnx Adele of Paarl branch you r really a shinning star 10/10
Quick & friendly service! Thanks
Always helpful and very friendly.
I live in Riebeeck Kasteel and was told by Multichoice that my decoder is faulty and as I have insurance that I could swap it out. They told me that the nearest agent was in Paarl.I tried to call them today and after being passed to three people and waiting on the phone that goes brr, brr for ten minutes I gave upI expect I will be better off driving to Cape Town and swapping it there.
Really good service
Friendly Staff.
Friendly and helpful
Good customer care
Good service
Excellent service9
5 star experience
Row to long too fee aggents
Good service
Excellent
Service were quikly
Very helpful
Problem sorted
Good
Extremely helpful and patient staff.Excellent
Staff at Multichoice are always very helpful and friendly. Its just a shame that no one is available to answer the phone when there are customers in the store. Surely telephonic customers are just as important. After all, we try to avoid queues and get faster solutions by telephone. Its unprofessional of Multichoice, which is not a small company.
Thank you for excellent service