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Medicross Paarl (Medical Center)
C/O Verster & De Villiers Street, 26 Verster Street, Paarl, 7646, South Africa
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Comments
Ro
Review №1

Thank you doctor Slabbert for attending to me Saturday after closing time...That was really a kind gesture and and much appreciated...You promote the image of the medical profession and of the facility you serve.Will always come back...

Fl
Review №2

Great service. Very professional and really go the extra mile. Thanks for helping out (so last minute)!

Li
Review №3

Thank you again MICHELLE for your friendly help! You are truly amazing! THANK YOU DR HAMMAN you are the BEST and just as AMAZING! Thank for you love and patience especially with our little Eleanor. Your compassion and love truly shows. ❤

Lu
Review №4

Not even worth 1 star, WORST front desk I have ever had the misfortune of dealing with (on many occasions unfortunately) no improvement dispite many complaints.

ke
Review №5

The rudest receptionist ever. I arrived at exactly 10 past 12 on Sunday, knowing that they will close at 12:30. On my arrival she told me the Dr wont be able to see me because they are closed. However on the outside board the trading hours says something else, it says the open at 08:00 and close at 12:30. Im very disappointed at the staff of Medicross Paarl. I suggest they change the trading hours online and on the board for future references.

Di
Review №6

Unkind reception. Dr. Slabbert is fantastic though.

An
Review №7

Spoke to a friendly and helpful receptionist. It was quick and easy to make an appointment and I got an SMS confirming the time, date and which doctor Im seeing.

Ze
Review №8

Very rude and unprofessional front desk. Nurse/receptionist needs some serious people skills. Very importantly you are needing to learn to have more empathy for the patients coming to see doctors. Especially during this time of uncertainty. Very very disappointed and this is NOT the first run in with the same staff member. Why decide on a healthcare occupation when there is no caring towards the sick, scared people needing help.

Wi
Review №9

Unfriendly receptionists and you feel like you are doing them a service of coming to this place. Doctors are however vert good and professional.

Fa
Review №10

Why would a person who clearly doesnt like people or are prone to mood swings be an receptionist? Not a pleasant experience in waiting room.

Gr
Review №11

The reception is very disorganised. I cannot comment on the doctors, as I never got there. I made a telephonic appointment, received a text the day before that my appointment was cancelled, and when I called, they couldnt find my appointment. But that didnt matter, because the doctor was not there on the day anyhow......

Sy
Review №12

My MD - Dr Slabbert - brought me in the world in 85, and hes been the best MD you could ask for ever since. As a group, Medicross covers him when hes not available, is a one-stop for medicine I also need, and is a small-clinic in case of minor things that a hospital would be unnecessary for.Usually busy - since its a favourite for the constantly sick (children/old) crowd, but... Hey! Which doctors offices isnt at least 15-30 mins behind schedule?!Bonus? Have a chat to the ladies the run the front-of-house. Some silver haired foxes there. Always up for a chat about whats happening in the world, and so friendly. Just dont waste their time!

eg
Review №13

Very very poor service..I have been phoning none stop for almost 30 mins and no one pics up the phone..Pathetic.

Ma
Review №14

Dr Very helpfull, clinic sister very friendly... Reception needs to learn to not be as cold and impatient. They come across as if they dont care!! Not nice if your feeling ill they make you feel like a burden to receiption👎🏻

Da
Review №15

Great doctors. Worst receptionists on the face of the earth.

Da
Review №16

Love the doctors but Poor Reception!!

Ja
Review №17

I AM TRYING TO GET THROUGH FOR ASSISTANCE,BUT THE SERVICE IS SO PATHETIC.

Mo
Review №18

Had an emergency with my 8 months old son, arrived at 6.25 for them to be closed an let us stand in the wind with the baby. They where closed even then they where supose to be open and sent their orther patients to deliver messages.... Poor poor service

Ch
Review №19

Fantastic one stop health care.

Je
Review №20

A good choice for n variety of medical needs.

Ch
Review №21

Welcoming, friendly and excellent doctor.

He
Review №22

Good family practitioners

Er
Review №23

Reception ladies both very friendly and professional..especially for a Sunday morning..Dr Slabbert 5 star as always..Thank you!

Ka
Review №24

Michelle your phone label is worrying! As a receptionist, YOU PUSH the telephone DEAD in patients ear. SAY TO YOU! After having to call and switch 12 times a day because she cannot take and send a message. You are supposed to print a professional stamp, say!

I
Review №25

Doctor very good, but the reception is cold, unfriendly and unwilling to help. I see this has been complained about - months back - I am not seeing any improvement.

Ja
Review №26

The receptionists above are unprofessional and failed. I would not want to use their services, due to the receptionists who do not make you feel welcome at all. It costs nothing to be friendly.

Information
3 Photos
26 Comments
2.7 Rating
  • Address:C/O Verster & De Villiers Street, 26 Verster Street, Paarl, 7646, South Africa
  • Site:https://onlinebookings.medicross.co.za/all/paarl/?
  • Phone:+27 21 872 3867
Categories
  • Dentist
  • Medical clinic
  • Optician
  • Pathologist
  • Physical therapy clinic
  • Plastic surgeon
  • Podiatrist
  • Psychologist
  • Surgeon
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–12PM
  • Sunday:8AM–12PM
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
Highlights
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
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