I would not recommend this place to anyone looking for a company to do repairs,I was charged a callout fee to come look at my refrigerator,the technician did not even use a tool to start the repair and simply said it was a blockage and told me to leave the refrigerator off for a very long time,I did inform him that I did that already but he persisted thats the problem,after 2 weeks same fault again and I called them probably 10 times already everytime with a different excuse,now they say they want to collect the refrigerator to do see whats wrong but on your callout you did not even pick up a tool.I have no problem with them checking whats wrong at my house but clearly thats not what they wanna do.The service of this company is very poor and I would definitely not recommend them to anyone.
This business is responsible for Game Paarls general and warranty repairs, but is so unprofessional and tries to take you up for defamation of character on a review, while their actions and unprofessionalism speaks light years differently. Meantime Game has assigned and different company because KC Domestic Repairs couldnt do their job properly.
That business is useless the ppl are laying to you bad service
Thank you Kenneth for the fast response.Fridge still going.
Terrible experience, stay away from this business! I specifically asked if there were ANY costs involved to come out, check the appliance and then quote me. For this, no costs, no call-out fee, I was assured. They did not keep their promise and once I refused the quote (way too expensive!), we got into argument over the R 495,- call-out fee. Worst of all, they were recommended by Mr. Dollie from Tafelberg Furnishers in Paarl.
5 days after the callout for a dead fridge, they admitted that Samsung would not supply them with any spares. They failed to return any of my 6 calls, but just fobbed me off with excuses. They appear only to be interested in getting the call out charge out of you. Avoid!
Poor Service.
Kan maar met vrymoedigheid ondersteun word