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Telkom Direct Mossel Bay
Louis Fourie Rd, Shop 30, Langeberg Mall, Die Voor Bay, Mossel Bay, 6506, South Africa
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Comments
Jo
Review №1

Had to do upgrade again and the service from this store is absolutely fantastic! So quick and efficient! All the staff are friendly and highly competent, especially Sannie Barnard that helped me!

Yo
Review №2

I received good service this morning. Professional and able to help me. This young man will surely make it in life. I would really recommend this store to anyone. Thank you once again.

He
Review №3

Sannie Barnard, thank you for a very positive experience and a good outcome. The adjusted set of Telkom services will fit our current needs much better. Going forward we will have options. It was a privilege to have you assisting us. Overall, we rate you 18/10 :-)

Ęļ
Review №4

What an Amazing experience we had with Hannelie Visagie. Thank you for your excellent service. Your dedicated service are truly appreciated!

Je
Review №5

Hannelie, was helpful and excelkent service. So nice to deal with Hannelie.

Jo
Review №6

I have been with Tekom for year and the best service is at Mossel bay mall koisk

we
Review №7

Waiting period to be served was more than a hour, but the help received and information given was top notch. Hannelie knew her products and did the application and update on my profile immediately. This would have been a five star if I did not have to wait so long to be served. Even when I did a follow up the response from her was quick and accurate. Thank you.

Jo
Review №8

Hannelie .Thank you for the excellent service! I highly appreciate it. Keep up the good work!

Ko
Review №9

Sannie assisted me with highly proffesional services. She is highly recommendable as a star staff member for Telkom.

Ba
Review №10

Awesome service received. Keep it up, will be back for more of your products

Ti
Review №11

SB Thank you for your excellent assistance with my elderly mother. We appreciate it and it was a very good experience for her.

Co
Review №12

Hannelie was a great help. Thank you for awesome service!!!

cr
Review №13

This is the most pathetic service EVER. I visit telkom shop just to be turned away as due to the pandemic I will be called back. I cant phone Mossel Bay branch as they dont answer the phone. All unuserfriendly services ask for user name and password. I login and when youre in nowhere can I be helped.I upgraded to fibre and get my account debited but still get the old ltd account and get CHARGED for that as well. Now no TELKOM is there to fix this. This is going to social media. PATHETIC

Su
Review №14

Hannelie my service provider did an excellent job and had much patience. Satisfied with my service i have received.

Ro
Review №15

Su nie helped me. Very satisfied

Pi
Review №16

Sannie Barnard was very friendly helpful and professional! She gave me excellent advice and knows her product very well.Highly recommended.Thank you Sannie

Fr
Review №17

Hannelie provided excellent service and went out of her way to assist. Truly amazing service.

An
Review №18

Sannie Barnard assisted me with some queries I had with Telkom. A very pleasant experience and very professional.

Jo
Review №19

Annie from Mossel Bay gave me an outstanding service. You must look after this lady

Ja
Review №20

Hannelie your service was excellent. Thank you so much

Da
Review №21

Sunny helped me. A perfect example of what customer service is.

Eb
Review №22

Hannelie, excellent advice. Extremely helpful! Knowledgeable of products.

Vi
Review №23

I had a very good with Thabang. He is very much patient with what he is doing . Willing to help.Thabang Mvumvu

Vu
Review №24

Waited for 2minutes then quickly got assistance from the host, i went into the shop and was welcomed by Elona, very proffetioanal and knowledgeable, very king and friendly during this covid time.

Br
Review №25

Swannie Barnard was extremely efficient and gave excellent product knowledge.

Ch
Review №26

Ms. Hannelie Visagie from TELKOM Langeberg Mall, Mosselbay was very helpful today.She had compassion for a problem I had concerning billing.Thank you Hannelie.

Ph
Review №27

Hannelie was fantastic. Very helpful and knowledgeable on the contract questions I had.A pleasant experience.

Ma
Review №28

I was assisted by Sannie at Telkom Langeberg mall today. What a nice experience! She was extremely friendly, helpful and knowledgeable. She should qualify as Telkoms most valuable employee!!

Co
Review №29

Lady at door was not very friendly. But the lady helping me with my query was friendly and profesional.

Ka
Review №30

Hannelie super friendly and informative. Pleasant experience

Eu
Review №31

Thank-you so much...the service was great.Thabang Mvumvu

Ri
Review №32

Sandie Barnard helped me. Well done!

Ch
Review №33

Excellent service as per usual. No drama. Thank you

Th
Review №34

Hannelie help me and Im very much happy with her work

An
Review №35

Sannie was very helpful and I am very satisfied with her service. Thank you

Li
Review №36

Excellent am happy for the service.... thabang mvumvu

Ha
Review №37

Hannelie was great good service. Frendly and help ful

Jo
Review №38

Sannie Barnard at this store is absolutely amazing!! Her service is so quick, friendly and efficient, it was a delight to go into store! She is definitely one in a million!

Ru
Review №39

Always been big Telkom supporter but of late it is just one big headache.Shop focused on sales, helping you is issue. There is alway more people on lunch or tea than those working. Speed of service is poor. Really sad because there are some awesome people who work there. Just feels like some of the staff are working there not because they want but because Telkom keeps them ransom.

Am
Review №40

Hannelie.Was very helpful. Excellent advice. Thank you very much.

Ro
Review №41

Hannelie Was so helpful with my query. Assisted with friendliness and was extremely polite

Bo
Review №42

I am very pleased and satisfied with the professional service received from Me:Sannie Barnard at the Telkom branch at Langeberg Mall Mossel Bay.

Ti
Review №43

Very pleased with the service thank you so much Esmarie you really saved the day..... Above the best once again i do appreciate

No
Review №44

Thank you Thabang Mvumvu for the good service you rendered.

KO
Review №45

Sannie was very knowlegeble,patient and helpful.

Ly
Review №46

Hannelie was very helpful and I received good service from her.

te
Review №47

I always receive awesome and superb service, many thanks IAN for your assistance,keep up the good work.

De
Review №48

Sannie helped me I receive a good service Im happy

To
Review №49

Quick and efficient, friendly service from Sannie Barnard. Thank you for resolving my problem!

Am
Review №50

Very good experience.Sannie is the BEST! Super efficient, quick and knowledgeable.

Wi
Review №51

We were at Sannie Barnard and we just want to say thank you for the help and the friendly advice she gave us thank you so much.

Ro
Review №52

Hannelie gave good service and was very frendly

Cl
Review №53

Stunning service. Thank you Hannelie

Ta
Review №54

The service that I have received from Thabang was Excellent. I will definitely come back to him in the future.

So
Review №55

Was struggling with e-mails for more than 2 weeks. Went to Telkom Mosselbay Mall and Sannie sorted it for me in Telkom. Thanks for the good service.

zu
Review №56

Nosis service is excellent. I cant stop smiling because of her best service. I arrived at telkom to complete the R99 contract deal I have with them. I have sent 1 of their intents to call a manger the one I thought would have understood the tone I had with them the last time. Lady manager gave response for me to be attended by people on tillers. The man manager black guy arrived when Im was about to cancel the deal. The I spoke to him about it. Then Thats when I have got Nosi who made my frustration went away. TI have taken long to come because Esmaries service was bad and cold when I was stringing for the deal the first time.she was giving me a service as if she is doing me a favour. Maybe not liking to help me. I was shocked of the drama she made interrupting Nosi from serving me. It took 40 minutes and it was about her. Had to wait again my time wasted have cancelled my next appointment. Management addressing her. Please improve this kind of service as is destroying the business and its intergrity

Ed
Review №57

Was a great service I receive @Telkom Langeberg Mall about my Wireless Router,its working perfectly. From Thabang Mvumvu

Pi
Review №58

Sannie Barnard helped me quick and sufficient.. An absolute asset to Telkom

Aa
Review №59

I visited Telekom Langeberg Mall and itwas the most excellent customer service that I received from all the Telekom stores that Ive went to. I was helped by Esmarie and she was friendly and helpful.

bl
Review №60

Service was friendly and very good,Thabang Mvumvu

Jo
Review №61

Excellent service. Thank you Thabang

ma
Review №62

It was a good service I received . Thabang Mvumvu

Jo
Review №63

Sannie Barnard was great! Thanks

Ge
Review №64

Visited Telkom in March to get the Samsung A71 as advertised in their catalogue. Got there and they said it is phased out due to the A72 coming out next month. I went there at the start of April to get the A72 and they had no stock (new release but no stock????). They told me Ill have to wait a week for them to get it and I said its fine. After 2 weeks they phoned me to tell me they dont have stock of the phone and they wont be getting stock. Pathetic isnt even the correct word to describe my experience. Sadly this is a Telkom issue and not the branch itself. Im so frustrated. Had to travel 200kms(100km on separate occasions) as I dont live in Mosselbay.

Ha
Review №65

The service was very good. From Thabang Mvumvu. Thank you.

Ir
Review №66

The service that I was given by Thabang Mvumvu was excellent I thank Telkom for having people like Thabang Mvumvu

Fr
Review №67

Hannelie very good service and received with a smile

El
Review №68

Hannelie delivered a fast effective service.

Ru
Review №69

Was helped by Sannie, very pleased with service received.

As
Review №70

Thank u Hannelie for you excellent service.

K
Review №71

Bought a 10mps for R800 uncapped wifi and the most l get is 4.5mps 😑 telkom is the worst

Da
Review №72

I have received good service from Sannie Barnard from Telkom Langeberg Mall. She explained in detail all the options I have.

Pi
Review №73

Sannie Barnard from the Mossel Bay Office was very efficient, helpful and friendly.

Te
Review №74

I visit the Telkom office and the consultant was frenly and helpfull. Her name is Me. Hannelie Visagie.

Li
Review №75

Hannelie VisagieWas of great help, Thank you!

Di
Review №76

Thank you Thabang for your excellent service

El
Review №77

The service i received today 12-04-21 fromEsmarie at the Telkom Branch in LangebergMall Mossel Bay regarding our querry was dealt with quickly and efficiently. Thank you again Telkom Mossel Bay.

An
Review №78

HannelieThank you so much for your spectacular services.

Sh
Review №79

Was waiting for about a hour to get assistance. Friendly chap who served me.

Ro
Review №80

Received wonderful service from Sannie Barnard at theTelkom in Langeberg Mall. Very helpful, great advice and service.

Mi
Review №81

Very helpful and friendly service, Thank you Thabang

Jo
Review №82

Very profesional, fast, friendly, go the xstra mile...thank you

Th
Review №83

I mentally prepared for a horrific experience and had the exact opposite. Friendly, capable staff. Excellent sanitising and social distancing. Imagine all departments/branches of Telkom being this effective..

An
Review №84

Great service from Esmarie at Langeberg Mall. Always helpfull and friendly.

Ro
Review №85

Good service thank you Thabang

Be
Review №86

The service rendered has been positive by Thabang.

Wa
Review №87

Excellent service thks so much

GE
Review №88

Hannelies service was friendly and excellent.

Fr
Review №89

Hannelie, was excellent and tried everything to assist me with my problem. Thank you very much

Ve
Review №90

Great staff but always a long wait. Had my landlines canceled but still being charged? Nice staff though

Pe
Review №91

Sannie Barnard was very helpful and did what was asked.

Bo
Review №92

Honestly, the customer services is so bad. The staff acts like they are doing YOU are favoue for being there like Im not about to spend my money here. Horrible and its so much worse now during the pandemic.

Ch
Review №93

Thabang Mvumvu where go service excellence, keep it up

De
Review №94

Hannelie fantastic calm and helpful

li
Review №95

Hannelie gave us excellent service and was very helpful and friendly.

Sa
Review №96

Sannie was very helpful and friendly.

Bo
Review №97

Good service the chap who helped me always friendly (Ian)

Me
Review №98

Hannelie was very helpful and assisted me quickly. Thank you!

Na
Review №99

Hannelie, great service and helpful.

Gi
Review №100

Sannie helped me! Great!

Information
3 Photos
100 Comments
4.7 Rating
  • Address:Louis Fourie Rd, Shop 30, Langeberg Mall, Die Voor Bay, Mossel Bay, 6506, South Africa
  • Site:http://www.telkom.co.za/
  • Phone:+27 44 695 2939
Categories
  • Cell phone accessory store
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Mobile network operator
  • Phone repair service
  • Screen repair service
  • Telecommunications service provider
  • Telephone company
  • Wi-Fi spot
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–2PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
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