We moved out of unit G4 at Crowthorne Luxury Apartments early last month (March 2021) and to this day we are still waiting for our deposit to be refunded. If it isnt the rental consultant pretty much telling us hes not getting involved, its the finance administrator by the name of Rudzani ignoring our emails, not returning our calls, and when he does take our calls, showing absolutely no empathy, as if him and his team havent inconvenienced us enough, and making empty promises. The customer experience has been appalling.
Unfortunately, I have had the misfortune of renting in one of Centurys developments (The Precinct in Waterfall/Midrand). Awful experience.Honestly, the Century/Houss admin team are just a headache. If you move to this estate, expect to have issues with accounts (being charged twice for rent on multiple occasions), having issues with their water and electricity service provider (a few tenants and I think Century is skimming over and above their admin fee from the money we pay the service provider).The only reason Im staying is because I am about to move into a property that I bought from Balwin and cant be bothered to move to another rental while I await the completion of my new off-site development.But short story - Century is annoying. Dont bother. Theyll sell you on the lifestyle centre and free activities, but you can get the exact same amenities with most other developers in Gauteng - that isnt a selling point. The selling point should be EXCELLENT customer service and tenant care.
Absolutely the worst estate management team I have come across since I started renting,after being with them for close to 8months.To begin off with theres a lot of costs not disclosed before you sign the lease then you get a nice surprise.Management team is the worst, even when they are in the wrong they do not admit and take responsibility,no apology nothing.You have to keep following up for several weeks while they ignore your emails on such simple matters that can be resolved instantly.Zero after sales concern for the tenant but they so quick to take your money!!!unbelievable,I would not recommend renting under Century Property.wish I could give zero star rating.
Terrible experience never ever rent from these arrogant people who take the law into their own hands and switch off power illegally and illegally disallow you access to your unit if you are a few days late with your rent. Disgusted.
Read on the news that they are suing a Environmental group.I wont ever deal with these people and call out friends and family that do.
After my child moved out of The Campus the inspection was conducted and everything was in order but when it was time for Century property to pay deposit into my account it was a long story. I eventually received an amount which was far less than the amount I paid as a deposit. After inquiring numerous times I was sent a statements detailing replacement of so many items in the apartment, why replace items at my cost when there were no damages at all when the apartment was handed over. After requesting an inspection sheet and photos - no one has bothered to respond to me. This is unethical and its daylight robbery. I want someone to explain to me why you needed to paint an apartment which has just been developed and no marks were on the walls when the place was handed over to you, why do you need to replace a brand new mattress when we left your mattress brand new and spotless??????? I cant deal with crooks honestly.
I dont get why their estate agents are falsely advertising their units. I mean is it that hard to place the correct details for a unit in a single listing. Instead their advertising ground floor units for R10850 and when you inquire the units are R12600. THATS A HUGE DIFFERENCE! How unprofessional.
Place of work for Waterfall residential
Smart property with a good quality
Very sad... Carlswald luxury apartments was first under the management of trafalger and they were great! Since the century team has taken over it has become a bitter disappointment, maintenance has gone down there is litter every where and no one seems to follow the rules that is signed with our contract. Constant problems with the security booms. In other words they never work and a simple orange cone is the placed in front with the boom right open , the gardens have gone down. People drive in with loud music and noise trouble has become a norm. The staff are never there so when you need something they are not downstairs and you will wait there for hours to come while listing to them gossip upstairs. And then they want people to pay this ridiculous amount of rent for what? Saw one security walking around. Gone down and would not recommend it to anyone
Absolutely terrible and unprofessional service.I’m very disappointed their customer service. They wasted my time.
Friendly staff. An overall warm welcome
Been renting on of their units for almost two years and have received the worst service. Their overall customer care is shoddy at best and their response to queries is non existent.
Love this place coz thus where I work, thus the places make me keep going, thus my life.
This team have a wide range of developments to suit your every requirement. From rentals to purchases, from complexes to estates, these are the people you need to speak to when looking for a place to relocate to.
Helloi do soil poisoning before foundationsRegardsEldaPest Control Xtreme
Visual tour is an opportunity for them
Its beautiful
Very decent and tranquil
Not a good place
Nice boundary walls
Constructing the future.
Excellent
Wonderful place to stay