Slow and very poor service. Came for a corporate travel COVID test and it took over an hour in the queue. I have tested at other sites before and never taken more than 10 minutes.
Do not use Ampath for your COVID-19 test. Waiting for 2 hours now and the testing station is empty but the line continues to grow. Rather use Lancet, the line is moving and they arent waiting as long in the line. Dont waste your time with Ampath.
During the course of this pandemic I have had several (nasal) Covid 19 tests but none as painful as the one I had at Ampath Waterfall (first time I use Ampath). Ampath please train your staff to be more gentle. I will not make use of your services again, tests done with other companies have been much more gentle and nothing close to the pain inflicted by your staff at your Waterfall torture chamber
Please save yourself the trouble and use Lancet. It was the first time using Ampath the service sucked. The test was painful (weve done a few of these already) and they dont bother to send an SMS to inform us that the results were ready. We had to phone them on the day of travel. I dont know why Waterfall City Hospital is forcing us to use them as they are stationed outside.
Website said 24 hours open. Got here closed
Most shocking service ever. Unprofessional reception staff. Thato and Tisetso the blood technicians think their job is a joke, squabbling over who should attend to the customer while Im waiting there. Thato goes on to damage my vein, I bleed internally and blood was oozing out of my skin. He made light of it and didnt even apologise. The second attempt was no better, never has blood oozed out if my skin like that for a blood test. People are at risk at this practice, if any adverse consequences come off this recent visit, Ill be taking this matter up with the medical health professionals council, totally unacceptable behaviour
Excellent services. So quick and efficient. Well done guys.
Recieved very poor service from a lady named Irma, very rude and impatient.
Quick efficient service