Did online quote request for monthly packaging. Heard nothing. Called. Got incorrect quote. Called again. Got correct quote.Replied asking if products are in stock? Heard nothing.Called. Told, yes, just come pay and collect. Made this mistake before, asked again. Told, wait, Ill call you in five to confirm. Hear nothing.Get a mail a day two later, Yeah, weve got stock.Drive through the next day. They wont accept the quote and have to do a new one. We pay.Then some of the products are out of stock. Start doing a partial refund. Then no wait, they do have the stock. Then no wait again, something else is out of stock. Sooo much time and effort to buy some boxes.Would have been cool if they gave us the available stock and delivered the shortfall whenever. But no, I need to now go through the whole process again in a week or two then drive again. No thanks.PCM has moved onto our B-List of suppliers:(Update: Mailed them as requested. Heard nothing back. Called today. They didnt call back. Just more of the same.Another update: Ida returned my call. Said that theyre not interested in the complaint and say its blackmail to leave a negative review. Now I know where the rot starts. Wont be going back.
My favorite packaging store, with workers who handle customers with smile and patients and fast. From sales to despatch
Great prices on their packaging. I would recommend them.
The store is clean, the staff is friendly and welcoming. I honestly think they are one of the best when it comes to customer service and service delivery. The prices are very reasonable, making it easy to make them my go to store for packaging.
Wide selection of items at good prices, staff very friendly and eager to assist
Was able to get what I wanted at a reasonable price
Sales people there are rude & unwelcoming. Standing up just to assist a customer is too much for them. Absolutely rude people there.
Great variety of products but it takes forever to get your goods from the warehouse even if you order and pay in advance
Great product and prices and service
One thing I like about this company is their timeous response to emails. On Communication I rate you the best.
Friendly staff.. Competitive prices, lots of packaging options to choose from. Would love them to update and restock
Great store for all your packaging needs. Great service from Olivier Durand. Good prices.
Good service and friendly😁👌🏼🤜🏼🤛🏼👏🏼👏🏼
Good fast service.There was no online catalog that I could find orders would need to be queried for a quotation, else you can do what I did - just walk in and order. (It is open for the public)
Great prices and lovely sales assistants.
Bad experience, was told over the phone that stock is available but upon arrival there is no stock 😔😕
For all your packaging needs, especially those tiny bottles
Bad Customer Service...its expensive
Great customer service and experience
Excellent customer service, well organised company. Definitely Ill visit again.
Great service from the staff. They also provided me quickly with a quote. They had sufficient stock and could help me immediately with a small order of plastic bottles where other places could only deliver in a day or two.
Great service. Wide range of items to choose from.
Good stuff
Good service
I’ve been buying from packaging centre for almost a year or two now and each time I purchased my order was missing. I recently bought bottles in bulk and the order was missing 100 lids. I reported the shortage and I was told they would send it with my next order. Why with my next order? Who said I was planning on buying anything from you guys after the constant failure to send a proper order. I want my refund, I will go look elsewhere and will never support your business again. You clearly do not know how to treat people
Their selection wasnt what Id expected.
They didnt have samples ro what i wanted to see and orderGreat workers thoughWhen on lunch they cant assist clients
A most helpful bunch of people with packaging options for all kinds of industries!!! from boxes to bottles and containers etc !! without a doubt someone to talk to when you need assistance with packaging !!! well done on a very clean and welcoming environment!! thanks for the help
Had everything I was looking for. Super quick service. Very helpful and friendly staff.
Its ok ..they need more variety of itens
Good service
Good and very efficient service. Just so far, I think delivery should be considered for smaller orders too 😁
Well located and well priced products
I called last week asking for a quotation,I was given an e-mail address to enquire about the product I wanted...its been over a week and still no response from [email protected]. what should I do?
Sorry I think it happened while the phone was in my pocket, just saw this now
Glen, you rock. Thank you for all your help and for making sure my orders are always correct and ready for collection.
Becoming an expensive place to buy. Not nearly as competitive as they used to be.
Awesome plastic products to offer. From small bottles to containers and more. They have great pricing to offer.
The sales or reception lady is very rude very unprofessional and no help at all. I believe they loose many clients via calls from this lady.Called on the 29th of May 2020 at 11:58 am.
Quick and Efficient... Will definitely promote the place....
Efficient service and great staff. Thanks Yanusha.
All packaging..hoped u stocked up on butcher bags
Best service. Any packaging u need its available
My go to place to buy buckets for my scones and biscuits business.
If you moving house get all your packing stuff here, good prices
The very very best general packaging shop in Gauteng
Excellent service
Good service
Very unhelpful, staff on phones, ignoring customers.
All type of packing that your heart desires.
It takes two days to get an estimate from this place and then when it comes after two days and 13 phone calls later its incorrect 😒 Carol, thanks for not getting back to me a d ignoring my emails. Phillip, thanks for not responding timeously... If youre in a hurry to get packaging for your business dont try here...
Great service and assistance with questions about bottles and tubs
Great quick service, chilled environment.
Each and every week our invoices are incorrect and stock short loaded. We have tried and after numerous complaints the problem has not been solved. Very disappointed.
Not bad
Cheap and helpful
Limited stock
Some service improvements needed. Almost no effort was put into the show room.
Security is too good
Great service and selection
My favorite place right now
Friendly and efficient service!
Selling different packaging material
Glen is great.
They have everything
Just good
Always has stock
Good service
Ok
.You get the what you are looking for in packaging.
Amazing service
I was assisted by Caroline shes a star
All you need in one location
Small orders
Great service
Products
All your packaging needs
Good service
Cold and unwelcoming
Moderate
Slow
Good
Bad bad bad !!!!
Service was bad
Great service
Helpful
Expensive
Got what i needed
Good service and prices.