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Vision Works
Broadacres Dr, Dainfern, Midrand, 2191, South Africa
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Ci
Review β„–1

Service is amazing. My eyes having been giving me issues and help I got was fast but most of all efficient. Got my glasses a few days after it was ordered. Customer service is amazing everyone is super friendly and helpful. Their communication regarding progress of your glasses as well as following up as to whether you happy is top notch. I got way more than I expected. 😊

TH
Review β„–2

The service was excellent from the lady at the reception dest to the doctor.. ❀️❀️Thank you so much for making me feel welcomed

Nk
Review β„–3

You know you’ve found an absolute gem in Michelle from Vision Works Dainfern when you are prepared to travel from Parkview to Dainfern for your annual eye checkup πŸ˜€ Brilliant service, great range of glasses πŸ€“ thank you

no
Review β„–4

Great service and lovely stuff , genuinely friendly not the fake smiles we get every where lately

Ge
Review β„–5

Great service! Feels like the staff actually care about you. Thanks guysπŸ™πŸ»

mb
Review β„–6

Really helpful and friendly staff!Service is excellent 10/10

Bi
Review β„–7

I love Candeece ! Her honesty and transparency and input when it comes to my eyes is hugely important to me as I cannot be without glasses and contacts . I have been with Candeece I think two years now , and everything from education and professionalism is everything to do with this practice . Thank you for keeping my eyes healthy and always teaching me something new . Highly recommend her practice and her frame selection is insane !

ma
Review β„–8

It was an absolute pleasure to visit Vision Works, they are so professional and treat you like a VIP from the moment you walk in. All the staff are very helpfull and professional. Candeece makes you feel so relaxed and comfortable. Thier range of frames is incredible.I will recommend them to everyone I know.

Ta
Review β„–9

Excellent service , and a fantastic range of frames! Definitely a thumbs up πŸ‘

Fe
Review β„–10

Staff is super helpful, whether i required assistance with choosing a new frame, or whether I had a question. eye test was very professionally done and once again my questions were answered in a way that i fully understood. very good experience.

Ta
Review β„–11

The service is just top notch. My glasses came out earlier than expected and my eyes are so happy. The optometrists here are top notch. My 7 year old also got her 1st pair of glasses and she is so happy that she can see better. I highly recommend this practice.

Gi
Review β„–12

The staff at Vision Works Dainfern are so friendly and with COVID-19 they have taken the extra steps to make sure that our health and safety is not at risk. I went for eye test a little over 2 weeks ago and the service was amazing and efficient. I received my glasses with in the two weeks and they fit perfectly. I would recommend Vision Works Dainfern to anyone who wants efficient service and friendly help. They are always willing to help and I believe they do go the extra mile for their customers. I will most definitely be going back.

Gi
Review β„–13

The service from beginning to end was exceptional, did a repeat eye test and chose a new pair of frames - my glasses were ready for collection in 3 days!! Am very happy with the new glasses and lenses, thank you Vision Works! πŸ‘ŒπŸ‘Œ

Ti
Review β„–14

I had an incredible experience when I took my son Caleb who is almost 6 years old to get a pair of sunnies. We were assisted with a smile and from the minute we arrived Ina was amazing with Caleb, she asked him which ones he liked and took him to the big mirror to see which ones he wanted! She also said that his polarised glasses for 90rand would be so cool amongst his buddies! I think it was a bargain and the customer service was unbelievable! I would recommend this practise to any parents looking to take their kids and also the Vision Works at Intercare Fourways as the owner of Dainfern also owns that practise and the service is unreal!

Sa
Review β„–15

What amazing service Vision Works Dainfern!I got my eyes tested last week. The staff are so professional and so friendly.When picking a frame, I really couldnt decide because they have such an incredible range of frames!! But they helped me pick one best suited for me and I am obsessed! My new eye care home.Thank you Vision Works Dainfern!! Highly recommended xx

Ma
Review β„–16

World class service as always!!

Ro
Review β„–17

My starting experience going into VisionWorks was amazing, my eye test done was very professional and informative. Picking my frames was made fun by the staff, they were very helpful as I can be indecisive. I also got a free pair of lenses, which I found to be pretty cool, choose to do sunglasses and from there all went down hill, which really disappointed me and my experience in the end. Not ALL the staff members are professional!!!

Ny
Review β„–18

I’m so happy typing this review as I’m currently wearing my MΓ³ prescription glasses from Vision Works Dainfern. I’ve struggled with blurry/far eye sight for a while now and lost confidence ... found my confidence in my eyes again! My overall experience was incredible... I’m so happy with the service I’ve received from the staff at Vision works Dainfern and even in this tough times.. all sanitary procedures were done throughout my visit , leaving me feeling safe . I’m happy to have found a permanent home for my eyes and frames of choice ❀️

Al
Review β„–19

I had a fantastic experience. All staff are professional and extremely friendly - excellent customer service. Will definitely recommend and go back in future! :)

Me
Review β„–20

I honestly could not be happier with the service I received from Vision Works Dainfern!! The staff were so helpful and kind and the turn around to pick up my prescription was sooooo quick!!! Thank you SO much to the in-house optometrist for the comprehensive eye test and for helping me find the correct lenses!!!Thank you for giving me my vision back ❀️10 stars

Ma
Review β„–21

Great service from Vision Works, they were quick, had a good selection and came in under budget. Would definitely recommend them.

Mo
Review β„–22

The service is amazing. All the staff members are wonderful and kind, very friendly and efficient. I always enjoy my visits there. Thank you πŸ™ keep up the good work, keep smilingπŸ˜€

Sw
Review β„–23

I’ve been spending more time, during the national lockdown, in front of my computer screen, giving online lessons to my learners.I visited Vision Works in Dainfern Square after seeing an Instagram post about the Buy 1 Get 1 Free special that they currently running. My newly found and favourite optometrist there suggested that I get a blue light coating on my spectacles.I also got a stylish Ruby frame prescription sunglasses, as a free pair, with their promotion.Their service is impeccable! πŸ˜ƒ

Ba
Review β„–24

I have got 5 pairs of glasses in total from Michelle and team and am always very pleased with the service and the result.

Di
Review β„–25

Definitely highly recommended to be your optometrist, amazing and friendly staff members with their professionalism as well as all the various promotions in the practice.Amazing frames selection for all price ranges.

An
Review β„–26

Michele made me feel so comfortable during my eye test. I love my glasses

Sa
Review β„–27

Went there today, after following them on Instagram and reading their reviews....expecting great service and help. I had gone to choose frames. Unfortunately I didnt have a very pleasant experience.Assistant was not friendly or welcoming for that matter. There was no assistance in choosing frames that might suit me,or opinions on what might suit my face better. The selection was very minimal.My experience was really underwhelming.

Ra
Review β„–28

The staff is always friendly and go out of their way to assist you. Its the only place I go to for my contact lenses. Highly recommend!

Pe
Review β„–29

I had such a great experience at this store. The staff were so friendly and even fixed my glasses that were broken while I wait for my next pair!!Thank you JP

Zu
Review β„–30

The only place I have ever gone for optometry needs. I had a very thorough exam and selected the most beautiful glasses.They are very professional and friendly.

Wi
Review β„–31

Very helpful and friendly, from front desk right through to the Optometrist.Everybody always smiling willing to help and make you feel comfortable.Very provisional and such beautiful people there.

Au
Review β„–32

Very happy and impressed by the customer service and attention to detail. Highly recommended.

Ga
Review β„–33

The service was excellent and the delivery was quick.Thank you very much

bo
Review β„–34

Extremely unhappy with paying over R12,000 for 2 sets of lenses (excluding frames). This is with a buy one get one free deal. Over and above that; one set had to be returned as it was not well cut and had to wait a further few weeks for that. 2 years ago I hardly paid R8,000 for two pairs including (Armani and Silouhette Frames) at Fourways Intercare Branch; still cant make sense of this charge this time around and I’m certainly not going back to Vision Works again from here on.This is one field where we believe what we are told and charged exorbitantly as we do not quite know much.

Do
Review β„–35

Friendly staff, they helped me so much! Fashionable stock!Service impeccable!!!!Thank you for making this an experience to remember xxx

Ki
Review β„–36

The ladies at vision works helped me pick out a really nice pair of glasses!The staff are super helpful and are also willing to help look for a reasonably priced pair of glasses.Definitely got the feeling that they were not trying to rip me off in any way.Best customer service I’ve had in while!

Ly
Review β„–37

Michelle and her staff are amazing and very caring. Always pay attention to detail. πŸ‘πŸ‘

Sh
Review β„–38

Great experience and actually cant fault anything! I was assisted by 2 lovely ladies who made sure I got exactly what I wanted...very patient and very professional...I would recommend anyone to go and give them a visit as the discounts are very competitive and a service that is in its own league!

No
Review β„–39

Amazing experience, thank you for the great service πŸ’―

nq
Review β„–40

Such an amazing experience really and trully lovely team make you feel welcome all the time ❀

ni
Review β„–41

Great service & advice. Quality lenses, good value for money & practical advice on options and prices.

Ma
Review β„–42

Michelle is the best Optomitrist. She helped me find the right contact lenses which was not easy and made sure we addressed the cause of my deteriorating eye sight. Thank you Michelle!

Ka
Review β„–43

Great service and friendly staff. I will definitely go there again.

Re
Review β„–44

Enormous selection of frames at a variety of prices.They accept all medical aids and claim directly on your behalf. The quote is discussed on the day so you are aware what is and isn’t covered and they help you stick to your budget.The staff and Optometrist (Michele) are enormously friendly and professional.

Lo
Review β„–45

Had a lovely experience from the time I walked in to the time I left the practice. The staff were all friendly and professional. All my needs were attended to and met timeously! Thanks to the team!

Zo
Review β„–46

Thanks to Candeece and her fantastic team at Vision Works Fourways for always assisting hubby and I with the best eye care, friendly professional service and amazing choices in frames and brands. Definitely a customer for life.

Ji
Review β„–47

Great service and very friendly and thorough.

Ro
Review β„–48

Awesomeness ... really enjoying my new script and sunnies combo...

Iz
Review β„–49

Nice people and fast service

Ka
Review β„–50

What a great service I received, friendly & fast service. Thank you.

ju
Review β„–51

Great customer service

Ge
Review β„–52

Wonderful friendly and helpful ladies!!

ni
Review β„–53

Very friendly service

Information
27 Photos
53 Comments
4.9 Rating
  • Address:Broadacres Dr, Dainfern, Midrand, 2191, South Africa
  • Site:https://www.vision-works.co.za/pages/store-locator
  • Phone:+27 11 469 0543
Categories
  • Optometrist
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:9AM–2PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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