I had a discussion with the manager on WhatsApp and He was precise with his Quotation.

They picked up my parcel on the 15 May 2020 when I contacted them asking about track no they told me that my parcel is still in their storeroom. I paid the outstanding balance on the 18 May 2020 and send the pop and they told me I must give them my E-mail so that they can give me the invoice and tracking no but they didnt give . I send a msg to them Around 11:30 the following day they did not respond I keep on trying to contact them with no response. When I get hold of them via whatsapp call they told me that they are still going to capture my parcel whereas they said on the previouse day they will E-mail my invoice and tracking no. 19 may 2020 in the evening still no tracking no and no invoice. My parcel was with them since the 15 May 2020 and it still with them. If I am not getting my parcel by the 20 May 2020 I am taking further steps because they said I will get my parcel by 20 May 2020