PC
PC Link Computers Midrand Service Centre
Randjespark, Midrand, 1685, South Africa
Comments
Wa
Review №1

The online store is amazing. Prices are very affordable and collection is seamless. Just wish they kept some stock of the fast movers for walk-ins and upsell. Thats such a huge opportunity being missed.

Er
Review №2

I purchased items on their website on 14 Feb 2021 and am still waiting for delivery. Delivery was supposed to take 20 working days, one month. Items are 3 months late. It seems that PC Link Computers do not want to honour the price that the items were sold to me. I was offered a refund which I declined as I want and need the items I ordered. In July 2021 they told me that a refund is my only option as they will not supply the goods. It is now September 2021 and I have not received the goods or my refund. They do not answer their phones and do not reply to my emails.Beware! Do not do business with this company! pclinkshop.com and pclinkshop.co.za are the same company

Se
Review №3

If it was possible i would rate this company with ZERO Stars. Absolutely SHOCKING service. It feels like nobody actually works here. Nobody responds to emails or bothers to give any status updates. Even the old support ticket system has been abandoned, in favour of the new no-support system.

Va
Review №4

DO NOT BUY FROM THEM!!! I placed an order in March, almost 6 months later I still havent received my order. You cannot call them, they only accept emails. Initially they blamed to supplier and now they just dont respond to my emails anymore. I have requested a refund but nothing has come of that either. DO NOT BUY FROM THEM!!! Terrible terrible shocking service

Ja
Review №5

This is one of my worst experiences in a very long time. The worst for me is the misleadung time-lines and very poor feedback. There are no working telephone numbers to follow up on your order, high delays on email responses, and when you visit the store in Midrand directly you get de-motivated staff with responses like I dont know where is your order or I only work here....This business is not being run professionally or effectively... if you dont mind absolutely terrifying service, communication and loosing time & money, this is the right supplier for you.

Ze
Review №6

Great service in store, online order got delivered 3 days late. Great product quality, excellent quality in solar power supply and technology.

Co
Review №7

When purchasing the goods the website stated that goods will be delivered within 1 to 3 business days. It is now 10 days later and the goods have not been delivered. I contacted support more than once only to receive a reference number. I also called the available telephone number only to be told to contact support via email. The Failure of PC Link to deliver on their promise is now costing me time, effort and money because I have to source the same product from somewhere else

Pe
Review №8

I made an order about a week and a half ago. I already paid and the order status says PAID. I waited a week only for them to tell me that a walk-in customer came in and bought my product. Im speechless. Other than that, they dont reply to emails, they dont follow up on orders like in my case. And yes, im still waiting for them to reply.

Wa
Review №9

Quick and easy collection of items. And very good security and complex entrance.

Cl
Review №10

Ordered computer components from here multiple times and never had a problem. Great customer service! Highly recommended!

Fr
Review №11

Friendly and efficient staff. Quick response to query. Realistic time lines for delivery. If it is going to take longer, it specifies it on item’s page. They source many items that are not easy to get.

ja
Review №12

Wish I could give negative stars. Placed an order an paid on 15 July. Received half of my order. No response to emails.

Ma
Review №13

Lack of communication....... WHY ARE YOU GUYS NOT GIVING US THE STOCK!?!?!?!?!?!!??!?! We have been at you guyds on Monday 23/08 twice and still no stock!!!!! We were there again today didnt receive an email to get stock nor any communication what so ever? We will never order again. The site said 1 -2 business days. Okay its day 3????? Where is my stock????

To
Review №14

Awesome service. So quick and efficient! Would definitely use them again.

Su
Review №15

No feedback, sent 5 emails to confirm my order is ready for collection as I have already driven all the way there to collect and the stock had not arrived (which they did not inform me of, until after I left they sent me an email). All 5 emails have no response and there is no number to call them on. Poor service

MO
Review №16

Quick in and out to collect my PC parts. friendly staff.

Ri
Review №17

Staff are completely unhelpful, website directions for payment and collection is very unclear and confusing. Would not recommend this place.

Ja
Review №18

Dont understand the 5 stars and lucky people that get service here. Total lack of communication and delivery times are highly over stated.

Va
Review №19

Failed to deliver on time, failed to respond any support mails sent, failed to keep a cleint up to date on their order. Telephone only refers to email which doesnt get responded to.

Wi
Review №20

Very bad after sales service. Im very disappointed. Since lockdown, you cannot phone them, only email. They take ages to answer my emails, and now it seems, they dont bother to answer me at all.

Fu
Review №21

What a good service I received despite the fear I had due to lot of negative reviews. I odered Monday late and Friday morning I got my order delivered

Pr
Review №22

Very helpful, competent and friendly gentleman who helped me.

Fr
Review №23

Paul, Sizwe and team are very helpful. Prices are great.

No
Review №24

Great place to find affordable quality products and electronics

Ca
Review №25

I went to Musted business park in Midrand after ordering online. I thought it might have been a scam an that they didnt exist. But they do exist and they are facing a lot of operational issues. If you want to order, make sure to use co.za sight.

Br
Review №26

Quick easy service from them.

Fi
Review №27

Awesome Dustin was very friendly and very helpful

Pa
Review №28

Good service, very much satisfied

Jo
Review №29

Placed order for battery. Collected 2 hours later

Ch
Review №30

Went out of their way to get my stuff for me. Thanx guys

Wa
Review №31

Excellent service.

Si
Review №32

Quick collection

Go
Review №33

Good service

Vi
Review №34

No customer service at all.

Al
Review №35

Ordered same day collection and when I arrived to collect it it was not there extremely bad customer service lack of communication was horrendous and even after being told it would be ready at a time it still wasnt there and I would not recommend to anyone.

Na
Review №36

Poor service.

mp
Review №37

Great

Ko
Review №38

Great service

Information
0 Photos
38 Comments
3.1 Rating
  • Address:Randjespark, Midrand, 1685, South Africa
  • Site:http://www.pclinkshop.co.za/
  • Phone:+27 67 263 0328
Categories
  • Computer store
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–4:30PM
  • Wednesday:9:30AM–4:30PM
  • Thursday:9:30AM–4:30PM
  • Friday:9:30AM–4:30PM
  • Saturday:9:30AM–2PM
  • Sunday:Closed
Similar organizations