Please dont waste your time and money. They debited twice in one month. I can not reach the finance department via phone and email. The call centre always promises to call back but never will. Its been three months.

I have been trying to get hold of the accounts department in connection with my account. No body answers the phone. The call agents who have been answering my calls, would promise that somebody will call me back. I have written emails and there was no response. Not impressed

Bad service for a tracking company no one gets back to me try to get hold of them by calling to tell my vehicle is stolen and want to track it my vehicles device has been inactive for more than 20days without Fidelity even realizing this. Do not concider them in the future they will take your money and you wont get anything back.

Debited me for 3 x the actual monthly fee. Now no one answers or replies to emails. Dont waste your time with them

Double debit orders and no-one even answers their emergency number. Highly unsatified, poor quality, poor value, not professional

Not bad place, but they are observing covid regulations better

They dont have good costamer service

Debit your account twice a month on the 15th and 25 the price is not stable so i need the finance department plz or i wll cancel this tracker thing.

No one can ever find the right person and Im still waiting for them to call me back

Debit your account with double the amount the initially qouted. And can not get hold of the account department to assist.

Account department never gets back to you. Been trying to reconnect my device for 8 months now !!!

On the ball

Bad